{"id":1391504,"url":"https://alion.io/job/abacus-technology-engineer-professional-services-3","title":"Engineer, Professional Services","company":{"id":456034,"name":"Abacus Technology","domain":"abacustechnology.com","url":"https://alion.io/company/abacus-technology","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":5,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":52,"computed_at":"2026-10-05T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":37000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":23},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"DLP","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-28T09:20:07Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-06T00:41:18Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Description\nJob Title:Engineer, Professional Services\nOverview:\nWe are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalogue for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best practices and emerging trends, the candidate will provide and deliver solutions that are tailored to our clients’ needs while also being robust, repeatable, and embraced throughout the organization. \nRoles & responsibility:\n\nHandling complex technical project tasks, project issues and initial troubleshooting for clients. \nA client facing role with occasional in person visits to client sites. \nConfiguration and troubleshooting of servers and networks. \nConfiguration and migration of Cloud Services. \nManagement of small and medium sized projects. \nProvide technical advice on planning and scoping calls. \nHelp achieve department goals by hitting personal KPI targets. \nSome international travel and on-call requirement. \nSome evening shifts, Working from Home. \nDocumentation of internal processes and guides \n\nSkills \n\nTechnical implementation and troubleshooting \nHistory troubleshooting and/or installing IT infrastructure at a senior level \nConfiguration of Windows Servers \nConfiguration & deployment of Microsoft products \nConfiguration of AI and DLP preferred \nNetworking - configure firewalls, managed switches, TCP/IP and protocols \n\nQualifications \nStrong technical skills with public cloud technologies, Azure specifically \nFamiliarity with industry standard LLMs such as Claude, CoPilot and ChatGPT as both an internal research tool and as deployed with clients. \nMinimum 1-2 years’ experience in a system engineeringrole or 5+ years senior deskside support experience. \nCertifications preferred (AI, Azure Expert, MCSE, VCP, CCP) \nMSP experience preferred \nAbility to commute in a hybrid fashion both at client sites and our office. \nAbility to travel regionally on occasional basis \nWilling to work in 24/7 environment","description_format":"text","description_chars":2042,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed Security","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-09-28T11:51:28Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":52,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-05T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/abacus-technology-engineer-professional-services-3","json_url":"https://alion.io/job/abacus-technology-engineer-professional-services-3.json","meta":{"generated_at":"2026-10-06T00:43:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":938,"day_limit":5000,"remaining_today":4062,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":456034},"rest":"https://alion.io/mcp/rest/get_company?id=456034"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabacus-technology-engineer-professional-services-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabacus-technology-engineer-professional-services-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabacus-technology-engineer-professional-services-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abacus-technology-engineer-professional-services-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabacus-technology-engineer-professional-services-3"}]}