Marketing & Partnership Operations Manager

About the Role

The Marketing & Partnerships Operations Manager serves as the operational hub for the unified Marketing & Partnerships shared services organization. The role establishes and maintains the planning cadence, workflows, tracking, reporting, and administrative rigor

required to support marketing, communications, events, partner programs, and regional partnership execution.

This is a hands-on operational and program-management role. The successful candidate translates priorities into clear workplans, keeps owners and deadlines visible, improves cross-functional follow-through, and gives leadership a reliable view of progress, capacity,

spend, risk, and results. The role enables functional leaders to focus on strategy and execution within their areas of expertise.

DUTIES AND RESPONSIBILITIES:

1. Operating Cadence, Planning & Governance

• Establish and manage the department operating cadence, including leadership meetings, planning cycles, status reviews, and quarterly business reviews
• Maintain the integrated Marketing & Partnerships roadmap with clear priorities, owners, milestones, dependencies, and decision points
• Create practical operating procedures, templates, and governance standards that improve consistency without adding unnecessary bureaucracy
• Identify delivery risks, unresolved dependencies, and overdue decisions, and escalate them with clear options for resolution.
• Support annual and quarterly planning, capacity reviews, and prioritization across the shared services organization.

2. Intake, Workflow & Deliverable Management

• Maintain a single source of truth for active initiatives and requests using approved work-management tools, including Monday.com where applicable
• Coordinate cross-functional deliverables by documenting actions, owners, due dates, approvals, and dependencies
• Reduce lost requests, duplicated effort, unclear ownership, and last-minute execution risk.

Qualifications & Skills

• Bachelor’s degree in marketing, operations or business is preferred.
• 3-5 years of operation experience.
• Proven success in developing and managing integrated processes and delivering measurable results in a fast-paced environment.
• Copywriting skills with a focus on clarity.
• Excellent communication and internal and external stakeholder management skills.
• Strong project management and organizational skills, with the ability to prioritize and manage multiple projects simultaneously.

• Comfortable with marketing automation platforms (e.g., HubSpot, Pardot, or similar), CRM tools (e.g., Salesforce) and project management tools (e.g. Monday.com)
• Analytical mindset with experience using data to inform decisions and optimize performance.
• A self-starter who thrives in a hybrid environment, balancing strategic thinking with hands-on delivery.
• Experience working closely with sales and marketing teams and understanding the sales funnel.

The Benefits of Working for Abacus

• Exposure to a diverse array of technologies.
• Internal opportunities for career advancement.
• Part of a team of experienced technicians that aim to deliver exceptional service
• Competitive compensation.
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO.
• Opportunities to further technical education through online courses.
• Positive, friendly, and supportive office environment.
• Workplace perks including healthy snacks and team-building events.

You'll love this job if:

• You are highly STRATEGIC: You are always looking for opportunities to produce the best work output with the most efficiency
• You are extremely ORGANISED: You are not overwhelmed by the thought of tackling multiple tasks simultaneously.
• You are DETAIL ORIENTED: You appreciate the importance of having detailed and precise information.
• You are a strong COMMUNICATOR: You are a people person and collaborate well with others.
• You are AGILE: You adapt well to changing needs and priorities and are able to pivot easily to achieve goals and deadlines.
• You are PASSIONATE: about your work and support the people at this company.

Polite Notice to Recruitment Agencies:  We are recruiting for this role directly, but we do have a preferred supplier list of valued recruitment partners who support us when we need a little extra help. If you are not one of our preferred recruitment partners, we won’t accept your CV introductions or grant any candidate ownership to any introductions that you make.

Abacus Information Technology Limited is an equal opportunities employer. We value diversity and promote equality across our business. The terminology used in this advert is not intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Therefore, we welcome qualified applicants applications from all sections of society and are always happy to discuss reasonable adjustments and / or additional arrangements as required to support your application.

This role may be subject to a background check after an employment offer has been made, and final employment will be subject to a positive result; in addition, a reference and DBS check may be requested at the final stage of the process.