{"id":4089759,"url":"https://alion.io/job/abb-associate-field-service-technician-5","title":"Associate Field Service Technician","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":336,"ghost_share":0,"stale_share":0.393,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dartmouth, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T19:53:27Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T07:52:31Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nYour role and responsibilities In this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: Hybrid You will be mainly accountable for:\nHandle customer service-related issues while fostering strong customer relationships and working to resolve technical problems on-site.\nCommunicate effectively with plant operators, plant management, third-party vendors, and ABB personnel in support of service operations.\nTroubleshoot and repair DCS equipment by applying technical knowledge, diagnostic skills, and experience to identify and resolve issues.\nTroubleshoot equipment and process-related problems, provide clear recommendations to customers, and implement effective technical solutions. Identify improvement opportunities and recommend potential solutions.\nPrepare, deliver, and present service documentation, including reports for new installations, maintenance activities, and audits.\nTravel regularly within Eastern Canada and occasionally throughout Canada, the United States, and internationally to provide on-site services, project support, and training as required\nQualifications for the role :\nDiploma in Electrical and Computer Engineering Technology (Automation and Instrumentation Option) or an equivalent program. Recent graduates are encouraged to apply.\n Educational experience with control systems (DCS and PLCs); ABB-specific knowledge would be considered an asset.\nCustomer-focused, adaptable, and community-minded.\nStrong communication, interpersonal, and teamwork skills.\nStrong technical aptitude, a commitment to safety.\nWillingness to occasionally work in offshore platform environment.\nValid driver's license and willingness to travel within Canada and internationally.\nMust already possess the authorization required to work for ABB in Canada and be available to travel to any of our Canadian customer sites.\nEmployment Equity & Inclusion Statement (Canada)\nABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:\nWomen\nIndigenous Peoples\nMembers of visible minorities\nPersons with disabilities\nABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.","description_format":"text","description_chars":3082,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-11-11T19:53:27Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-12T08:12:55Z"},"pay":null,"html_url":"https://alion.io/job/abb-associate-field-service-technician-5","json_url":"https://alion.io/job/abb-associate-field-service-technician-5.json","meta":{"generated_at":"2026-11-12T08:12:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16513,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-associate-field-service-technician-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-associate-field-service-technician-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-associate-field-service-technician-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-associate-field-service-technician-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-associate-field-service-technician-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4089759}},{"tool":"search_jobs","arguments":{"company":"abb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4089759},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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