{"id":2837879,"url":"https://alion.io/job/abb-customer-application-engineer-2","title":"Customer Application Engineer","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Xiamen, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-19T07:40:56Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T08:43:04Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis position reports to:\nChapter Leader Application Engineering__\nYour role and responsibilities\nIn this role you will have the opportunity to share best practices & know-how of customer applications for the Critical Power (ELSP) portfolio, developing standards & guidelines to translate requirements into optimized, value-driven solutions, while continuously building capabilities through coaching and mentoring.\nThis role is contributing to the EL Smart Power business in Xiamen China.\nYou will be mainly accountable for:\nEnsure the Customer Application Engineering Chapter mission is delivered\nIntegrates extensive technical expertise with market and business understanding\nActs as a mentor, fostering collaboration and innovation across teams\nBuild and nurture expertise in customer applications, solution architectures, market segments, channels, and customer value propositions for the Critical Power (ELSP) portfolio\nDevelop and maintain standards, methods, tools, and best practices for customer application engineering\nOwn and continuously evolve application knowledge, key use cases, reference architectures, and reusable solution frameworks\nFoster a strong customer-, segment-, and market-oriented mindset, enabling effective support to Sales and customers\nDrives cross-functional coordination for strategic applications, act as a subject matter expert\nPromote effective collaboration and knowledge exchange with Sales, Product Management, R&D, and other Agile Units\nSupport business growth through driving ABB products being specified and customer requirements influenced and satisfied\nQualifications for the role\nBachelor's or Master's degree in Electrical Engineering, Power Electronics, Energy Systems, or equivalent\nProven experience in Critical Power, UPS, Energy Storage, Power Conversion, or related applications\nStrong understanding of customer applications, solution architectures, market segments, and channel dynamics\nProven ability to translate customer requirements and application challenges into differentiated solutions and compelling customer value propositions and in line with Critical Power business strategy \nExperience supporting Sales organizations through technical consulting, customer engagement, and channel enablement\nDemonstrates accountability, collaboration and adaptability on critical tasks and within the work environment\nExperience defining standards, methodologies, tools, and best practices within a technical organization\nStrong ability to operate and influence across complex stakeholder networks, including EPCs, consultants, end customers, channel partners, Sales, Product Management, and R&D\nExcellent communication, presentation, and influencing skills, with proven ability to engage customers, understand application challenges, and articulate value-driven solutions\nSounds experience on MV connected critical power systems and associated Grid Codes\nExperience on defining and delivering solutions to OEM customers\nMore about us\nABB Smart Power provides energy distribution solutions for data centers, industrial and\nmanufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.\nReady to make an impact?\nApply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.","description_format":"text","description_chars":4281,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-10-19T07:40:56Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/abb-customer-application-engineer-2","json_url":"https://alion.io/job/abb-customer-application-engineer-2.json","meta":{"generated_at":"2026-10-20T11:44:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12953,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-customer-application-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-customer-application-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-customer-application-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-customer-application-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-customer-application-engineer-2"}]}