{"id":2747563,"url":"https://alion.io/job/abb-field-service-coordinator","title":"Field Service Coordinator","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New Berlin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":58500,"max":93600,"currency":"USD","period":"year","gross":null,"usd_annual":93600},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T22:56:48Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T07:20:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis position reports to:\nService Manager__\nABB has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint - join the team in creating a better future for us on our planet.\nThis role is for the Western region, so ideal candidates will be located in the Western US.\nKey Responsibilities\nProvide Remote/Local technical support to customers, contractors and technicians to resolve the incidents of the portfolio of equipment provided by ABB (PV Inverters, BESS - Battery Energy Storage Systems, PCS - Power Conversion Systems Equipment, Medium Voltage Cell, Medium Voltage Transformers, Auxiliary panels, cooling equipment, communications).\nCoordination with contractors and technicians.\nMaintain daily communication with technicians to resolve any issues, and coordination with contractors and technicians.\nPlan, direct and manage the scheduling of the Service Technician activities from assignment to assignment. Ensure that jobs are staffed appropriately and that the technicians understand length of assignment and responsibility of the job. Complete and maintain required and accurate documentation and records associated with the performed activities. \nMake sure that Technicians have needed tools and supplies to perform jobs. \nCoordinate and ensure that the technicians receive the proper training and equipment needed for assignments. Manage inventory of supplies, including purchasing of tools, equipment and PPE. \nMaintain constant communication with customers to ensure that jobs completed by Technicians are done satisfactorily to customers' needs. Address and resolve any issues or concerns with employees and customer.\nQualifications\nHS Diploma and 5+ years’ experience in the Maintenance Service sector, including Renewable Energy Projects or other energy related operations and maintenance industries preferred.\nIn depth Knowledge of communication networks, cooling systems, power electronics, interpretation of electrical diagrams, MV equipment, electrical switchgear. Must be able to read and interpret technical manuals, procedures and regulations.\nMust possess knowledge of EH&S regulations required for Technicians to work on solar farms.\nWillingness to travel up to 80% of the time, and must be able to travel and work independently.\nWe empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward\nWhat's in it for you\nWe want you to bring your full self to work-your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.\nMore About Us\nABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.\nAll qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.\nFor more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf\nAs an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.\nProtected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to . Resumes and applications will not be accepted in this manner.\nMyBenefitsABB.com\nABB Benefit Summary for eligible US employees\n[excludes ABB E-mobility, Athens union, Puerto Rico]\nGo to myBenefitsABB.com and click on “Candidate/Guest” to learn more\nHealth, Life & Disability\nChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. \nChoice between two dental plan options: Core and Core Plus\nVision benefit\nCompany paid life insurance (2X base pay)\nCompany paid AD&D (1X base pay)\nVoluntary life and AD&D - 100% employee paid up to maximums\nShort Term Disability - up to 26 weeks - Company paid\nLong Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay.\nSupplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance\nParental Leave - up to 6 weeks\nEmployee Assistance Program\nHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption\nEmployee discount program\nRetirement\n401k Savings Plan with Company Contributions \nEmployee Stock Acquisition Plan (ESAP)\nTime off\nABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.\nWhile base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $58,500 and $93,600 annually.\nContribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what’s next. Run What Runs the World.\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.\nReady to make an impact?\nApply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.","description_format":"text","description_chars":6726,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-10-16T22:56:48Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":8,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":93600,"is_top_pay":true},"html_url":"https://alion.io/job/abb-field-service-coordinator","json_url":"https://alion.io/job/abb-field-service-coordinator.json","meta":{"generated_at":"2026-10-18T07:53:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":1309,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-field-service-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-field-service-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-field-service-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-field-service-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-field-service-coordinator"}]}