{"id":2870156,"url":"https://alion.io/job/abb-is-technology-specialist","title":"IS Technology Specialist","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Luis Potosí, Mexico","Beijing, China","Poland"],"countries":["MX","CN","PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":44000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6390},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Qualys Cloud Platform","optional":false},{"name":"Linux","optional":true},{"name":"ServiceNow","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-10-19T19:19:45Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-21T09:01:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis position reports to:\nIS Technical Service Mgr Technical Plt.__\nYour role and responsibilities\nThe Qualys Patch Management SME serves as the technical and operational expert for the Qualys Patch Management platform across ABB. This role ensures stable platform operations, drives adoption across Business Units and Divisions, enables our global teams, and provides expert guidance aligned with ABB's commitment to operational excellence and cybersecurity governance.\nThe SME acts as the primary point of contact for onboarding activities, access management, technical troubleshooting, and end-user support, collaborating closely with business stakeholders, ABB InfoSec, infrastructure teams, and the Qualys vendor organization to support ABB's digital transformation initiatives.\nThe work model for the role is: #Li-hybrid\nYou will be mainly accountable for:\nActing as the subject matter expert for Patch Management service and related services across ABB\nSupporting onboarding of Business Units, Divisions, applications, and infrastructure teams to the platform\nManaging user access requests, role assignments, and platform entitlements in alignment with ABB's governance requirements\nConducting platform introduction sessions, demonstrations, training workshops for ABB teams globally\nProviding technical guidance on Qualys capabilities, prerequisites, limitations, and align with ABB's patch management standards\nInvestigating and troubleshoot platform issues, collaborating with ABB support teams and Qualys\nManaging vendor support cases through resolution\nLiaising with Qualys on defects, feature requests, and service improvements relevant to ABB's needs\nMaintaining operational procedures, knowledge articles, and documentation accessible to ABB teams\nSupporting platform governance, reporting, KPI tracking, and continuous improvement aligned with ABB standards\nCollaborating across Vulnerability Management, InfoSec, and Infrastructure teams to ensure consistent processes\nParticipating in testing and validation of platform releases and enhancements\nInventing, proposing and driving automation/improvement opportunities\nQualifications for the role\nMinimum 3 years of experience in enterprise IT environments (IT service management framework - ITIL)\nEnglish proficiency at C1 level or above\nStrong understanding Patch/Vulnerability Management process in regulated environments, experience in Qualys PM is a plus\nGood knowledge of Windows and Linux server environments across enterprise scale\nExperience supporting enterprise SaaS platforms and technical services in global organizations\nFamiliarity with ServiceNow and ITIL-based service management practices as used at ABB\nExperience working with external vendors and managing support escalations in multinational settings\nStrong troubleshooting and analytical skills, excellent attention to details\nStrong communication skills ensure the maintenance and improvement of information and knowledge effectively and efficiently for the convenient usage of the information and knowledge throughout the organization\nAbility to communicate effectively with diverse technical and non-technical stakeholders across ABB\nExperience delivering training sessions, demos, and customer onboarding activities globally\nProfound understanding of presentation techniques and effective presentation skills\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.\nReady to make an impact?\nApply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.","description_format":"text","description_chars":3881,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-10-19T19:19:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":18,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/abb-is-technology-specialist","json_url":"https://alion.io/job/abb-is-technology-specialist.json","meta":{"generated_at":"2026-10-21T09:03:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12840,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-is-technology-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-is-technology-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-is-technology-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-is-technology-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-is-technology-specialist"}]}