{"id":3909688,"url":"https://alion.io/job/abb-operations-manager-abb-academy","title":"Operations Manager - ABB Academy","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":309,"ghost_share":0,"stale_share":0.408,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T08:14:01Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis position reports to:\nManaging Director, ABB Academy__\nAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world\nRuns the day-to-day operations of ABB Academy and owns the learning operation end-to-end: cohorts, trainers, curriculum readiness, learners, visitors, facilities, systems, safety and compliance. This is a hands-on role in a newly established academy. The person in this role builds the operation from the ground up: setting up processes, systems and routines, documenting them as standard operating procedures, and working directly on delivery alongside the team. \nReports to: Managing Director, ABB Academy Saudi Arabia\nDuties & Responsibilities\nLeads overall Academy operations, ensuring excellence in Care, Customer, Cost, and Cash performance, while driving customer satisfaction, continuous improvement, and operational reporting.\nManages end-to-end training delivery, including annual training planning, cohort lifecycle management, learner experience, capacity utilization, and customer retention.\nOversees trainer management and development, including trainer coordination, credential management, Train-the-Trainer programs, and team coaching and performance support.\nEnsures curriculum quality, accreditation, and compliance, managing content partners, course readiness, curriculum control, LMS administration, audit readiness, and HSE standards.\nDrives stakeholder engagement and value chain performance, leading customer interactions, events, enrollment processes, KPI monitoring, operational risk management, and continuous value chain improvement.\nOur Team Dynamics\nOur teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.\nQualifications for the role:\nBachelor’s degree in Engineering, Business Administration, Education Management, or a related discipline, with a strong foundation in operational and organizational management.\nMinimum 7 years of operations experience, preferably in training, education, industrial, energy, or technology-driven environments.\n Proficient in English and Arabic, with strong working knowledge of Learning Management Systems (LMS), scheduling tools, Microsoft 365, and Excel-based reporting dashboards.\nKnowledge of training and accreditation frameworks, including experience managing multiple concurrent cohorts and familiarity with TVTC licensing, Masar, HADAF, and Saudi accreditation requirements.\nDemonstrated leadership and professional competencies, including integrity, accountability, sound judgment, customer focus, resilience under pressure, and a hands-on approach to team and operational excellence.\nWe empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward \nBenefits\nWe invest in our people with benefits that go beyond the basics because your future matters.\nMore about us\nJoin us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.\nReady to make an impact?\nApply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.","description_format":"text","description_chars":4046,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-11-07T05:52:09Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":23,"reasons":["conf:9","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/abb-operations-manager-abb-academy","json_url":"https://alion.io/job/abb-operations-manager-abb-academy.json","meta":{"generated_at":"2026-11-08T09:42:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21065,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-operations-manager-abb-academy"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-operations-manager-abb-academy"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-operations-manager-abb-academy"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-operations-manager-abb-academy\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-operations-manager-abb-academy"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3909688}},{"tool":"search_jobs","arguments":{"company":"abb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3909688},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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