{"id":2931049,"url":"https://alion.io/job/abb-order-handling-specialist-5","title":"Order Handling Specialist","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":36,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Łódź, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":31000,"period":"year","method":"role_country_seniority_unknown","sample_n":53},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-22T21:09:34Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis position reports to:\nPlanning & Fulfillment Manager__\nYour role and responsibilities\nIn this role, you will have the opportunity to ensure the implementation, maintenance, and compliance of order handling, billing, documentation, and trade-related activities to support the business. You will execute operational processes, ensure accurate and compliant documentation, and contribute to continuous improvement initiatives that enhance efficiency, quality, and customer satisfaction. You will also support the development of tools, systems, and standardized ways of working across the organization.\nThe work model for the role is: #Li-hybrid\nThis role is contributing to the Strategic Supply Unit, MOIM.\nYou will be mainly accountable for:\nExecute end-to-end order handling activities, including invoice issuance, credit notes, returns processing, and maintenance of accurate commercial and operational documentation.\n\nPrepare, review, and maintain customer, shipping, export, customs, and other trade-related documentation to ensure compliance with internal policies, legal requirements, and customer expectations.\n\nCoordinate the collection, validation, archiving, and retrieval of Proof of Delivery (POD) documentation and other records required for operational, financial, customs, and audit purposes.\n\nInvestigate and resolve documentation, invoicing, returns, customs, and compliance-related issues in collaboration with customers, logistics providers, customs brokers, and internal stakeholders.\n\nEnsure compliance with applicable legal, tax, trade compliance, customs, and company requirements while maintaining high standards of accuracy, documentation quality, and data integrity.\n\nDrive continuous improvement initiatives by identifying opportunities for process standardization, simplification, automation, and operational excellence, while contributing to the development and enhancement of systems, tools, and digital solutions.\n\nCollaborate with customer support, logistics, transportation, procurement, finance, and trade compliance teams to support business objectives, operational efficiency, and customer satisfaction.\n\nQualifications for the role\nBachelor's degree in Business Administration, Logistics, Supply Chain Management, Economics, Finance, International Trade, or a related field.\n\nExperience in order handling, invoicing, customer operations, logistics, export administration, documentation management, or a similar operational environment.\n\nUnderstanding of commercial documentation, invoicing, credit notes, returns processes, and document retention requirements.\n\nKnowledge of international trade documentation, export processes, customs requirements, and transportation operations would be considered a strong advantage.\n\nProficiency in ERP systems such as SAP and Microsoft Office applications; experience with reporting, automation, and systems development is considered an advantage.\n\nStrong analytical, organizational, and problem-solving skills with attention to detail and a continuous improvement mindset.\n\nExcellent communication and stakeholder management skills and fluency in English and Polish.\n\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.\nReady to make an impact?\nApply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.","description_format":"text","description_chars":3677,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Polish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-10-20T14:39:40Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.628,"p_room":0.9,"age_days":10,"expected_fill_days":18,"reasons":["conf:3","stale_co","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/abb-order-handling-specialist-5","json_url":"https://alion.io/job/abb-order-handling-specialist-5.json","meta":{"generated_at":"2026-10-22T23:26:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9225,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-order-handling-specialist-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-order-handling-specialist-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-order-handling-specialist-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-order-handling-specialist-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-order-handling-specialist-5"}]}