{"id":3656012,"url":"https://alion.io/job/abb-order-handling-specialist-for-electrification","title":"Order Handling Specialist for Electrification","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":260,"ghost_share":0,"stale_share":0.473,"repost_share":0.004,"time_to_fill_p50_days":21,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Pedro, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-11-02T00:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T08:20:11Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis position reports to:\nOrder Handling Manager__\nYour Role: Meet the Challenge\n\n In this role, you will have the opportunity to deliver a customer experience by managing the order fulfillment process and supporting customers throughout the order lifecycle. You will collaborate closely with Sales, Product Marketing, Logistics, Customer Operations, and other key stakeholders to ensure efficient execution, operational excellence, and customer satisfaction.\nThe work model for the role is: Hybrid\n\nThis role is contributing to the Electrification Business Area in Mexico, supporting customers and commercial operations across the region.\nKey Responsibilities:\nProcessing customer orders and coordinating with internal stakeholders to ensure accurate and timely delivery.\nActing as the primary point of contact for distributors and customers regarding order status, inquiries, and issue resolution.\nMonitoring operational KPIs and supporting continuous improvement initiatives focused on customer satisfaction and process efficiency.\nSupporting customer communication and collaborating with cross-functional teams to ensure a seamless order-to-delivery experience\nQualifications:\nBachelor's degree in Business Administration, Supply Chain, International Business, Finance, Engineering, or a related field.\n2+ years of experience in Order Handling, Customer Service, Customer Operations, Supply Chain, or similar commercial support roles.\nExperience working with ERP systems and managing customer orders in a deadline-driven environment.\nSolid analytical and problem-solving skills with experience using data to improve processes.\nKnowledge of Power BI, Salesforce, or similar business and customer management tools is preferred.\nAdvanced English communication skills, both written and verbal.\nSolid customer orientation, accountability, teamwork, and ability to manage multiple priorities simultaneously.\n What benefits we also offer our employees:\nPerformance Bonus\nSaving fund\nPaid parental leave\nLife insurance\nRetirement plan\nHealth and dental insurance\nWellbeing program\nFlex days\nEmployee Assistance Program (EAP)\nAccess to development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.\nReady to make an impact?\nApply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.","description_format":"text","description_chars":2764,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Dental insurance","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-11-03T01:50:40Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":21,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/abb-order-handling-specialist-for-electrification","json_url":"https://alion.io/job/abb-order-handling-specialist-for-electrification.json","meta":{"generated_at":"2026-11-04T12:44:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19179,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-order-handling-specialist-for-electrification"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-order-handling-specialist-for-electrification"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-order-handling-specialist-for-electrification"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-order-handling-specialist-for-electrification\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-order-handling-specialist-for-electrification"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3656012}},{"tool":"search_jobs","arguments":{"company":"abb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3656012},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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