{"id":2875346,"url":"https://alion.io/job/abb-order-management-specialist-2","title":"Order Management Specialist","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":208,"ghost_share":0,"stale_share":0.582,"repost_share":0.005,"time_to_fill_p50_days":21,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":12500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-23T13:10:52Z","board_verified":false,"closed_at":"2026-10-23T13:10:52Z","days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis Position reports to:\nProcurement and Customer Service ManagerYour role and responsibilities\nIn this role, you will have the opportunity to be responsible for accurately recording customer purchase orders in the order management system. Each day, you will ensure timely cross-functional issue resolution, including order cleaning for both manual and electronic orders. You will also showcase your expertise by utilizing the necessary tools and adhering to Service Level Agreements.\nThe work model for the role is LI#hybrid\nThis role is contributing to the Motion/MOSE in Bangalore Main stakeholders are from Singapore ( 6 AM to 3 PM shift ) reporting to Procurement & Customer Service Manager\nYou will be mainly accountable for:\nDeliver exceptional customer support for motors and drives by proactively managing inquiries, quotations, model sizing, pricing, and pipeline tracking using tools such as MotSize, DriveSize, CQP, OneCare, OMS, BOL, and Salesforce.\nManage the complete order lifecycle, including quotation preparation, contract support, order entry, acknowledgments, cost modeling, order tracking, and ensuring accurate and on-time deliveries.\nCoordinate with Sales, Operations, Supply Chain, Purchasing, Service, and Factory teams to resolve customer issues related to orders, technical queries, pricing, payments, and delivery commitments.\nDrive order fulfilment excellence by expediting orders with suppliers, managing logistics activities, providing delivery updates, and resolving supply chain challenges to meet customer expectations.\nSupport commercial and operational processes by handling invoice disputes in CFIN, preparing proposals for replacements, spare parts and services, and ensuring customer satisfaction through timely issue resolution and communication.\nQualifications for the role :\nExperience required 0-3 yrs for Sales Support , Order Management specialist\nPossess an enhanced knowledge of SAP & SFDC is value added\nYou are passionate about learning new process\nDegree in Engineering & Proven experience in same domain is added advantage\nYou are at ease communicating in English & high fluency in writing\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.\nReady to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.\nRecruitment Fraud Warning\nABB never asks for payment from job applicants. All genuine job offers follow a formal application and interview process.\nView current job openings and apply at: https://careers.abb/global/en/home\nFor more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning","description_format":"text","description_chars":3002,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-10-19T21:12:57Z"},{"event":"close","at":"2026-10-23T13:10:52Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/abb-order-management-specialist-2","json_url":"https://alion.io/job/abb-order-management-specialist-2.json","meta":{"generated_at":"2026-10-31T17:42:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27709,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-order-management-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-order-management-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-order-management-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-order-management-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-order-management-specialist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2875346}},{"tool":"search_jobs","arguments":{"company":"abb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2875346},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}