{"id":2174346,"url":"https://alion.io/job/abb-order-management-specialist","title":"Order Management Specialist","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nyköping, Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":54000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1641},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-09T13:31:16Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T19:32:07Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis position reports to:\nOrder Management Lead__\nYour role and responsibilities\nAre you someone who thrives when keeping complex processes running smoothly? We're looking for a Customer Operations Specialist who loves solving logistical puzzles and connecting the dots across teams.\nIn this hybrid role at ABB Nyköping, you'll be the person customers and colleagues rely on. You'll handle orders, resolve technical issues, manage payments, and own every case from start to finish. Every day brings variety - coordinating with different teams, analyzing data, and finding smart solutions that make a real difference for our customers.\nIf you're genuinely good at communicating, can juggle multiple tasks without breaking a sweat, and understand how logistics flows work, this could be your next step.\nYou will be mainly accountable for:\nTake ownership of customer issues - from orders and technical support to payment and claims, and see them through to resolution\nCollaborate with other functions to handle everything: order changes, expediting, tracking, credit management, and account management\nWork with SAP and electronic order systems, spotting ways to make processes better\nAnalyze data and metrics to forecast and optimize our operations\nKeep meticulous records and make smart decisions within your area\nQualifications for the role\n2-3 years working in Customer Operations or Customer Services (order handling, customer communication, delivery monitoring)\nA proactive mindset with genuine ownership of problems\nStrong multitasking skills and excellent self-management\nReal experience coordinating across teams at ABB or similar companies\nSolid knowledge of SAP and understanding of electronic order flows\nFluent in Swedish and English\nBonus: Salesforce experience (but not required)\nMore about us\n Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we seek to achieve a low carbon society. go.abb/electrification \nRecruiting Manager: Christin Neubert, +46 70 299 67 61, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Francisco Palomino, +46 730 26 00 08, Unionen: Mikael Dahlberg, +46 73 075 00 02, Ledarna: Lenny Larsson, +46 706 32 85 47. Talent Partner: Medina Jakupovic, +46 72 464 46 98, will answer your questions about the recruitment process.\nWe look forward to reading your application in PDF-format. Last day to apply is 23 October. We review applications on an ongoing basis, which means that the position may be filled before the application deadline.\nWe kindly request no direct contact from staffing or recruitment agencies, or vendors offering additional job advertising services.\nContribute to a shared vision. This is where ideas become reality, progress is made, and we shape the world together. Run what Runs the World.\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.\nReady to make an impact?\nApply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.","description_format":"text","description_chars":3773,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Swedish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Sweden","iso":"SE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-10-09T13:31:16Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.749,"p_room":1,"age_days":2,"expected_fill_days":8,"reasons":["conf:0","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/abb-order-management-specialist","json_url":"https://alion.io/job/abb-order-management-specialist.json","meta":{"generated_at":"2026-10-12T21:33:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35097,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-order-management-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-order-management-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-order-management-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-order-management-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-order-management-specialist"}]}