{"id":1653720,"url":"https://alion.io/job/abb-process-quality-specialist","title":"Process Quality Specialist","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":68600,"max":109760,"currency":"USD","period":"year","gross":null,"usd_annual":109760},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-06T22:06:34Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis position reports to:\nQuality Lead__\nThe work model for the role is: Onsite, Richmond, VA\nYour role and responsibilities\nAs a Process Quality Specialist, you will play a pivotal role in enhancing customer satisfaction by resolving complaints, analyzing defects, and providing actionable solutions. You will focus on ensuring the quality of Power Distribution Units (PDU), Static Transfer Switches (STS), and Uninterruptible Power Supplies (UPS) for data centers and critical power applications. This is a unique opportunity to contribute to ABB's commitment to delivering high-quality products and services in a dynamic and fast-paced environment.\nYou will be mainly accountable for:\nDevelop and maintain Quality Plans, Control Plans, and inspection checklists, while deriving Critical to Quality (CTQ) parameters and establishing Q-gates.\n\nMonitor and analyze First Pass Yield metrics, identifying opportunities for improvement and implementing strategies to enhance product quality and production efficiency.\n\nProactively monitor customer complaints, conducting thorough analyses to determine root causes, and implementing corrective actions; Coordinate with Cross-Functional Teams (CFTs) during customer audits, Factory Acceptance Tests (FAT), and certification audits (UL, CSA, ISO), ensuring all requirements are met and issues are promptly addressed.\n\nPerform COPQ analyses to identify cost-saving opportunities, implementing initiatives that reduce defects, improve efficiency, and enhance overall profitability; Mapping current manufacturing processes and identify areas for improvement through automation.\n\nQualifications for the role\nBachelor degree in Mechanical/Industrial/Electrical Engineering or related field with PLUS minimum 2 years of experience\n\nProficient in quality tools like FMEA, 7 QC tools, 5S, 5Why, Kaizen, Poka-Yoke, SPC, DMAIC & 8D Root cause analysis\n\nFamiliar with key industry standards such as UL1561, NEMA ST-20, IEEE C57.12.01, IEEE C57.12.91, DOE 2016, UL891, and CSA C22.2, which enhances compliance and product reliability.\n\nFamiliarity with Lean, Six Sigma, and other process improvement methodologies is highly desirable.\n\nCandidates must already have work authorization that would permit them to work for ABB in the US.\n\nMore about us\nABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.\nWhy ABB?\nWhat's in it for you\nWe empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.\nABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.\nAll qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.\nFor more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf\nAs an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.\nProtected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to . Resumes and applications will not be accepted in this manner.\nABB Benefit Summary for eligible US employees\n[excludes ABB E-mobility, Athens union, Puerto Rico]\nGo to MyBenefitsABB.com and click on “Candidate/Guest” to learn more\nHealth, Life & Disability\nChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.\n\nChoice between two dental plan options: Core and Core Plus\n\nVision benefit\n\nCompany paid life insurance (2X base pay)\n\nCompany paid AD&D (1X base pay)\n\nVoluntary life and AD&D - 100% employee paid up to maximums\n\nShort Term Disability - up to 26 weeks - Company paid\n\nLong Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay.\n\nSupplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance\n\nParental Leave - up to 6 weeks\n\nEmployee Assistance Program\n\nHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption\n\nEmployee discount program\n\nRetirement\n401k Savings Plan with Company Contributions\n\nEmployee Stock Acquisition Plan (ESAP)\n\nTime off\nSalaried exempt positions are provided vacation under a permissive time away policy. #LI-onsite\nWhile base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $68,600 and $109,760 annually.\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.\nReady to make an impact?\nApply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.","description_format":"text","description_chars":6913,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-10-02T00:55:40Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.263,"p_room":0.35,"age_days":12,"expected_fill_days":4,"reasons":["conf:1","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-06T05:45:30Z"},"pay":{"stated_usd_annual":109760,"is_top_pay":true},"html_url":"https://alion.io/job/abb-process-quality-specialist","json_url":"https://alion.io/job/abb-process-quality-specialist.json","meta":{"generated_at":"2026-10-07T01:24:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2225,"day_limit":5000,"remaining_today":2775,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-process-quality-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-process-quality-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-process-quality-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-process-quality-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-process-quality-specialist"}]}