{"id":2230205,"url":"https://alion.io/job/abb-regional-service-manager","title":"Regional Service Manager","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Cleveland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":134000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":279},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-13T14:27:37Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis position reports to:\nService Operations Manager__\nIn this role you will be responsible for Field Service Management within Automation Energy Industries Central region of the United States ensuring customer deliverable execution. This role will be responsible for managing a team of Field Service Engineers.\nThe work model for the role is: Hybrid {#LI-Hybrid}\nThis role is contributing to the Automation Energy Industries Service business in the US.\nYou will be mainly accountable for:\nChampion health, safety, environmental, security, and regulatory compliance, promoting a strong culture across all field service activities.\n\nLead and develop a regional team of field service professionals, ensuring effective resource planning, performance management, employee development, and operational readiness.\n\nDrive financial and contract execution, ensuring compliance with contractual commitments, budget expectations, productivity targets, and business performance objectives.\n\nOversee the successful delivery of field service activities, small projects, and system upgrades, ensuring quality, schedule adherence, and coordination across stakeholder groups.\n\nImprove customer satisfaction and regional business performance by building trusted customer relationships, supporting local, hub, and global goals.\n\nQualifications for the role\nBachelor’s degree in Engineering, Computer Science, Business, or a related field, plus 10+ years of relevant experience; alternatively, a two-year degree in Process Automation, Computer Science, or a comparable field combined with significant relevant experience and demonstrated accomplishments.\n\nExperience with 800xA, Harmony/Symphony Plus, or ABB heritage control systems.\n\nSound knowledge of all ABB Field Service tools and methodologies.\n\nGeneral Product knowledge of PLCs, DCS, SCADA, Process Instrumentation, Microsoft Networking, Network & Field Communications protocols, and Electrification.\n\nBasic industry knowledge of Power Generation & Transmission, Pulp & Paper, Metals & Mining, Oil & Gas, and Utilities & Water.\n\nExcellent communication skills written and verbal (English) with a high attention to detail.\n\nMust have a current visa or be authorized to work in the United States.\n\nMore about us\nABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.\nAll qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.\nFor more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf\nAs an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.\nProtected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to . Resumes and applications will not be accepted in this manner.\nABB Benefit Summary for eligible US employees\n[excludes ABB E-mobility, Athens union, Puerto Rico]\nGo to www.myBenefitsABB.com and click on “Candidate/Guest” to learn more\nHealth, Life & Disability\nChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.\n\nChoice between two dental plan options: Core and Core Plus\n\nVision benefit\n\nCompany paid life insurance (2X base pay)\n\nCompany paid AD&D (1X base pay)\n\nVoluntary life and AD&D - 100% employee paid up to maximums\n\nShort Term Disability - up to 26 weeks - Company paid\n\nLong Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay.\n\nSupplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance\n\nParental Leave - up to 6 weeks\n\nEmployee Assistance Program\n\nHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption\n\nEmployee discount program\n\nRetirement\n401k Savings Plan with Company Contributions\n\nEmployee Stock Acquisition Plan (ESAP)\n\nTime off\nABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.\nWhile base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $100,500 and $160,800 annually and is eligible for a short-term incentive plan/annual bonus.\nWe look forward to receiving your application. If you want to discover more about ABB, take another look at our websitewww.abb.com.\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.\nReady to make an impact?\nApply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.","description_format":"text","description_chars":6047,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-10-10T19:54:04Z"}],"visa":[],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.756,"p_room":0.9,"age_days":5,"expected_fill_days":8,"reasons":["conf:10","win:mid","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/abb-regional-service-manager","json_url":"https://alion.io/job/abb-regional-service-manager.json","meta":{"generated_at":"2026-10-14T02:13:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3317,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-regional-service-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-regional-service-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-regional-service-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-regional-service-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-regional-service-manager"}]}