{"id":3082394,"url":"https://alion.io/job/abb-sales-supp-specialist-customer-support","title":"Sales Supp. Specialist-Customer Support","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":260,"ghost_share":0,"stale_share":0.473,"repost_share":0.004,"time_to_fill_p50_days":21,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Xiamen, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-08-20T00:00:00Z","employer_posted_date":"2026-08-20","last_verified_at":"2026-10-29T17:32:12Z","board_verified":false,"closed_at":"2026-10-29T17:32:12Z","days_open":70,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":70},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis position reports to:\nFinance Manager__\nYour role and responsibilities\nIn this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction.\nThe work model for the role is: {onsite}\nThis role is contributing to the {CPP ID Commercial}in {Xiamen, China}. Main stakeholders are {ELDS}.\nYou will be mainly accountable for:\nOrder Handling and cash collection\nCustomer master data’s checking, application and maintenance\nOrder SAP booking in accordance with group and company policy\nPayment Tracking, including advance payment and progress payment before delivery\nBank bond application\nCustomer order delivery arrangement\nSales revenue recognition and customer invoice issuing\nContract file management\nInternal control\nInternal control for O2C process, optimize the commercial related process\nAlways look at opportunities to improve current process, for both effectiveness and simplify, remove the barriers to execution\nOur team dynamics \nYou will join a {dynamic, talented, high performing}team, where you will be able to thrive.\nQualifications for the role\nAbility\nWork with strong sense of responsibility and good work attitude.\nBe good competence on handling job under pressure.\nStrong cross function coordination skills, good teamwork spirit, problem-solving skill.\nGood communication skill.\nKnowledge, Skills and Experience\nBachelor’s degree or above, major in Finance, Law, International trade, Economic related.\nA good understanding of Contract Law / Terms and Conditions\nBe fluent in both written and spoken English\nGood at Microsoft Software: Excel, Power Point etc.\nMore about us\nABB is a technology-based provider of power and automation products, systems, solutions and services. Building on our core strengths of technology leadership, pioneering spirit and a sustainable approach to business, ABB helps our customers to become more profitable while lowering environment impact.\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.\nReady to make an impact?\nApply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.","description_format":"text","description_chars":2671,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-10-22T12:37:27Z"},{"event":"close","at":"2026-10-29T17:32:12Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/abb-sales-supp-specialist-customer-support","json_url":"https://alion.io/job/abb-sales-supp-specialist-customer-support.json","meta":{"generated_at":"2026-11-04T18:42:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28772,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-sales-supp-specialist-customer-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-sales-supp-specialist-customer-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-sales-supp-specialist-customer-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-sales-supp-specialist-customer-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-sales-supp-specialist-customer-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3082394}},{"tool":"search_jobs","arguments":{"company":"abb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3082394},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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