{"id":3014549,"url":"https://alion.io/job/abb-sales-support-specialist-12","title":"Sales Support Specialist","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":177,"ghost_share":0,"stale_share":0.678,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":120000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1380},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T16:16:32Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T14:26:14Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis position reports to:\nSales Support Manager__\nYour role and responsibilities\nIn this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.\nThe work model for the role is: Hybrid\nThis role is contributing to the Process Automation business area, Energy Industries division, in Egypt and the wider IMEA region. Main stakeholders are Sales, Sales Support, Engineering, Project Management, Service, Supply Chain, Product Management, Finance, and key customers and partners.\nYou will be mainly accountable for:\nOffering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.\nPerforming analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.\nDeveloping and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).\nEnsuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.\nChallenges\nManaging several tenders and opportunities simultaneously under tight deadlines.\nPreparing accurate costing when customer requirements or specifications are incomplete.\nMaintaining competitiveness while protecting required profitability and commercial conditions.\nCoordinating inputs from multiple functions and suppliers within the required submission timeline.\nManaging technical and commercial changes during the bidding process.\nIdentifying scope gaps and risks before final offer submission.\nEnsuring the latest technical, commercial, and supplier information is used in the proposal.\nBalancing customer expectations with ABB technical and commercial requirements.\nKnowledge, Skills & Experience\nReview customer RFQs, tender documents, specifications, BOQs, and technical requirements.\nPrepare complete technical and commercial proposals in accordance with customer requirements and internal procedures.\nCoordinate with Sales, Engineering, Project Management, Procurement, Finance, and other stakeholders to obtain required inputs for proposals.\nPrepare and validate project costing, including equipment, engineering, services, third-party items, logistics, and other applicable costs.\nObtain and evaluate supplier quotations and compare different technical and commercial offers.\nIdentify technical and commercial gaps, deviations, exclusions, risks, and assumptions.\nSupport strategic pricing and ensure the proposed solution is commercially competitive while meeting business objectives.\nPrepare compliance statements, deviation lists, technical clarifications, and commercial documentation.\nProvide technical support to the sales team and customers, including technical presentations and clarification meetings.\nEngage with customers to understand their technical requirements and propose appropriate solutions.\nMaintain good knowledge of ABB products, solutions, and relevant industry applications.\nSupport negotiations and tender clarification activities until order award.\nMaintain accurate proposal and tender documentation.\nSupport continuous improvement of the sales support and tendering process.\nGather customer and sales feedback and communicate relevant findings internally.\nEducation:\nBachelor's degree or higher in Electrical Engineering, Automation Engineering, Electronics, Communication, Control Engineering, or a related engineering discipline.\nPrior Work Experience:\nMinimum 5+ years of relevant experience in sales support, proposal engineering, tendering, automation, project engineering, or a related industrial field.\nMust-Have Experience:\nStrong knowledge of tendering and bidding processes.\nPreparation and evaluation of technical and commercial offers.\nAbility to compare and evaluate supplier quotations.\nAbility to identify technical and commercial gaps.\nExperience coordinating with internal stakeholders and external suppliers.\nGood understanding of industrial / Energy Industries applications.\nNice-to-Have Experience\nKnowledge of ABB portfolio, products, and solutions.\nExperience with automation and control systems.\nPrevious experience in Energy Industries, Oil & Gas, Power, Chemicals, or related industrial segments.\nLanguage Proficiency:\nArabic: Fluent\nEnglish: Fluent / Professional working proficiency\nFrench: Added advantage\nPost Entry Training: Post-Entry Training\nABB control system e-learning.\nABB portfolio and product training.\nTendering and commercial process training.\nPricing and costing tools.\nRisk review and contract awareness.\nInternal sales and opportunity management tools.\nSkills & Abilities\nTechnical Proficiency: Ability to understand technical specifications and translate customer requirements into suitable solutions.\nCommunication Skills: Communicate clearly with customers, sales teams, suppliers, and internal stakeholders.\nProblem Solving: Identify issues, determine root causes, evaluate options, and implement practical solutions.\nCommercial Awareness: Understand pricing, costing, risks, competitiveness, and profitability.\nPresentation Skills: Prepare and deliver clear technical and commercial presentations.\nTeamwork & Collaboration: Work effectively across Sales, Engineering, SCM, Finance, Service, and Project teams.\nCustomer Orientation: Understand customer priorities and provide timely, professional support.\nPlanning & Time Management: Handle several opportunities and deadlines simultaneously.\nAttention to Detail: Ensure accuracy of costing, proposal content, compliance, and commercial documentation.\nAdaptability: Respond effectively to changing requirements, priorities, and deadlines.\nInnovation & Continuous Improvement: Improve existing processes to increase efficiency, reduce cost, and enhance customer experience\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.\nReady to make an impact?\nApply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.","description_format":"text","description_chars":6716,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Industrial Automation","Industrial Robotics"],"lifecycle":[{"event":"open","at":"2026-10-21T16:16:32Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":4,"expected_fill_days":18,"reasons":["conf:39","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/abb-sales-support-specialist-12","json_url":"https://alion.io/job/abb-sales-support-specialist-12.json","meta":{"generated_at":"2026-10-26T07:14:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9642,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44977},"rest":"https://alion.io/mcp/rest/get_company?id=44977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-sales-support-specialist-12"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-sales-support-specialist-12"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-sales-support-specialist-12"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-sales-support-specialist-12\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-sales-support-specialist-12"}]}