{"id":3393879,"url":"https://alion.io/job/abb-senior-field-service-engineer-7","title":"Senior Field Service Engineer","company":{"id":4481627,"name":"ABB","domain":"alabbarenterprises.com","url":"https://alion.io/company/abb-12","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abu Dhabi, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":57000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5018},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"IEC 61850","optional":false}],"status":"live","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-28T00:00:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.\nThis Position reports to:\nAutomation Engineering ManagerYour role and responsibilities \nIn this role you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines for Distributed Control Systems / Safety Systems / Substation Automation Systems with expertise in 800xA with AC 800M ABB Infi90/S and/or other ABB Control Systems. Each day you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base to improve system performance and operational performance.\nThe work model for the role is: Onsite/hybrid \nThis role is contributing to the Process Automation Energy Industries division in Abu Dhabi UAE. Main stakeholders are customers contractors suppliers project managers and engineering colleagues within ABB.\nYou will be mainly accountable for:\nContributing to customer satisfaction by planning and executing service work as per customer order and expectations and ensuring customer retention by delivering superior customer experience.\n\nPerforming complex field service tasks identifying and resolving high level technical problems and making analysis through remote or on-site activity in service categories and products for which they are certified to perform and providing advice and recommendations both internally and to customers within own area of expertise.\n\nPlanning and preparing site work for larger project team and managing related subcontractors at site coaching technicians and engineers and supervising complex site activities.\n\nIdentifying improvement needs and potential solutions for them in the way of working and the products in question and drives improvement actions in own area of responsibility. Taking actions to identify new service business opportunities for ABB in close cooperation with customer and other ABB teams.\n\nQualifications for the role \nHand-on and extensive field services experience in Automation industry is a Must-have for the role.\n\nYou are highly skilled in ABB 800xA with AC800M/Symphony Plus (S) systems and have experience working with ICSS and/or PMS/SCMS automation systems in the Oil & Gas and Power & Water market\n\nYou have over 5 years of experience in the automation field working in ICSS and/or PMS/SCMS systems with ABB control systems\n\nYou are proficient in industrial communication protocols like IEC 61850 Modbus Profibus OPC IEC 101 IEC 104 Profibus between ABB automation systems and external systems or field devices as applicable\n\nPossess an enhanced knowledge of ABB 800xA with AC 800M/Symphony Plus and industrial networking and cybersecurity solutions for control systems\n\nYou are passionate about customer collaboration and have good communication skills\n\nDegree in Engineering with demonstrated expertise in automation systems and process applications across the Oil & Gas and Power & Water industries\n\nYou are at ease communicating in English with internal teams customers and external stakeholders\n\nWhats in it for you \nWe want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates an impact you can see and feel every day.\nJoin us. Be part of the team where progress happens industries transform and your work shapes the world.\nRun What Runs the World.\n#ABBCareers\n#RunwithABB\n#Runwhatrunstheworld\n\nMore about us \nABBs Energy Industries division is enabling safe smart andsustainable projects and operations for businesses acrossthe oil gas chemicals power generation life sciences and\nwater sectors. Driving integrated solutions that automatedigitalize and electrify industry we connect our people andtechnology to help our customers adapt and succeed. With\nover 50 years domain expertise we continue to innovateand reshape traditional approaches across the energysector. Our technologies and solutions are designed tocreate value improving operational efficiency andproductivity enhancing safety and minimizing risk. Wesupport the development of new and renewable energymodels - enabling energy efficient and low carbonoperations across traditional industries.\nWe value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.\nWe value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.\n\nRequired Experience:\nSenior IC","description_format":"text","description_chars":4942,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Arab Emirates","iso":"AE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Snack Food"],"lifecycle":[{"event":"open","at":"2026-10-28T11:29:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["seen:1","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/abb-senior-field-service-engineer-7","json_url":"https://alion.io/job/abb-senior-field-service-engineer-7.json","meta":{"generated_at":"2026-10-29T14:23:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21671,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4481627},"rest":"https://alion.io/mcp/rest/get_company?id=4481627"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabb-senior-field-service-engineer-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabb-senior-field-service-engineer-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabb-senior-field-service-engineer-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abb-senior-field-service-engineer-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabb-senior-field-service-engineer-7"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3393879}},{"tool":"search_jobs","arguments":{"company":"alabbarenterprises.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3393879},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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