{"id":1541354,"url":"https://alion.io/job/abb-staff-application-engineer","title":"Staff Application Engineer","company":{"id":44977,"name":"ABB","domain":"abb.com","url":"https://alion.io/company/abb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bartlesville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":115000,"max_usd":222000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":770},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T21:09:29Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-04T02:20:01Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.\nThis position reports to:\nInstrumentation Technical Support and Training__\nIn this role, you will have the opportunity to ensure the Service portfolio is delivered effectively by partnering with customers to ensure the successful deployment, operation, and maintenance of our products, platforms, and systems. according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.\nThe work model for the role is: Hybrid out of Bartlesville, OK or Houston, TX. #LI-Hybrid\nYour role and responsibilities:\nProvide expert technical support for ABB's full Instrumentation Portfolio - automation software and hardware, including system startup, troubleshooting, recovery, maintenance, and resolution of complex customer issues.\nDeliver remote and on-site field service support, performing preventive and corrective maintenance, troubleshooting customer installations, and supporting product deployment and operational readiness.\nOwn customer incidents and escalations through resolution, ensuring timely communication of status, root causes, corrective actions, and solutions while meeting service-level commitments.\nBuild strong customer relationships by serving as a trusted technical advisor, proactively identifying risks, supporting production continuity, and delivering training and application guidance.\nCollaborate with cross-functional teams including R&D, Manufacturing, Product Management, Logistics, Calibration, Sales, and Services to resolve issues, improve products, and implement sustainable solutions.\nContribute to continuous improvement by documenting technical knowledge, developing self-service support content, sharing best practices, and advocating for product enhancements based on customer feedback and field experience.\nOur Team Dynamics\nOur teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.\nQualifications for the role:\nRequired Qualifications\nBachelor's Degree in Engineering (Electrical, Mechanical, Chemical, Mechatronics, CS, etc.) or related field is required.\nExperience troubleshooting hardware, software, systems, platforms, or Instrumentation equipment\nStrong problem-solving skills with the ability to diagnose root causes and implement effective solutions.\nExcellent customer-facing communication and relationship management skills. (Proficient or Native English speaker)\nAbility to collaborate across cross-functional teams.\nWillingness to travel up to 15% domestically.\nCommitment to delivering high-quality support and meeting customer service expectations.\n Candidates must already have work authorization that would permit them to work for ABB in the US. \nPreferred Qualifications\nExperience supporting ABB's Instrumentation products\nKnowledge of Instrumentation products and distributed I/O systems\nExperience in field service, preventive maintenance, or managed services.\nFamiliarity with Knowledge-Centered Service (KCS) methodologies.\nExperience delivering technical training or customer coaching.\nWhat's in it for you\nWe empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger\nABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.\nAll qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.\nFor more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf\nAs an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.\nProtected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to . Resumes and applications will not be accepted in this manner.\nABB Benefit Summary for eligible US employees\n[excludes ABB E-mobility, Athens union, Puerto Rico]\nGo to MyBenefitsABB.com and click on “Candidate/Guest” to learn more\nHealth, Life & Disability\nChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. \nChoice between two dental plan options: Core and Core Plus \nVision benefit \nCompany paid life insurance (2X base pay) \nCompany paid AD&D (1X base pay) \nVoluntary life and AD&D - 100% employee paid up to maximums \nShort Term Disability - up to 26 weeks - Company paid \nLong Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. \nSupplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance \nPaid Parental Leave \nEmployee Assistance Program \nHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption \nEmployee discount program \nRetirement\n401k Savings Plan with Company Contributions \nEmployee Stock Acquisition Plan (ESAP) \nTime off\nABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.\nBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.\nReady to make an impact?\nApply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.","description_format":"text","description_chars":7178,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["401k plan","Continuous learning","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T21:09:29Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.795,"p_room":0.9,"age_days":2,"expected_fill_days":4,"reasons":["conf:5","velocity","win:mid","comp:brand"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/abb-staff-application-engineer","json_url":"https://alion.io/job/abb-staff-application-engineer.json","meta":{"generated_at":"2026-10-04T02:39:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3859,"day_limit":5000,"remaining_today":1141,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}