{"id":2873985,"url":"https://alion.io/job/abbott-complaint-laboratory-analyst-columbus-oh","title":"Complaint Laboratory Analyst - Columbus, OH","company":{"id":2710,"name":"Abbott","domain":"abbott.com","url":"https://alion.io/company/abbott","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":378,"ghost_share":0.003,"stale_share":0.643,"repost_share":0.026,"time_to_fill_p50_days":14,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24,"max":49,"currency":"USD","period":"hour","gross":null,"usd_annual":98000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GLP","optional":false}],"status":"live","first_seen_at":"2026-10-19T20:43:54Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-24T13:17:30Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:\nComplaint Laboratory Analyst\nAbout Abbott\nAbbott is a global healthcare leader, creating breakthrough science to improve people's health. Our Nutrition business develops science-based products for people of all ages-from helping babies and children grow to keeping adult bodies strong and active. Millions around the world rely on our leading brands, including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna®, to live their healthiest lives.\nWorking at Abbott\nAt Abbott, you can do work that matters, grow and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:\nCareer development with an international company where you can grow the career you dream of.\nEmployees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.\nAn excellent retirement savings plan with a high employer contribution.\nTuition reimbursement, the Freedom 2 Save student debt program, and the FreeU education benefit-an affordable and convenient path to earning a bachelor’s degree.\nRecognition globally as a great place to work, and for diversity, working mothers, female executives, and scientists.\nThe Opportunity\nThis position works out of our Columbus, OH in the Nutrition Division. The Complaint Laboratory Analyst ensures complaint laboratory investigations are comprehensive, timely, and compliant with procedural requirements and customer expectations.\nCoordinates and completes laboratory testing associated with returned customer complaint samples. The complaint laboratory analyst supports the complaint investigation process, supports laboratory functionality, customer satisfaction, and good laboratory practices (GLP)\nWHAT YOU’LL DO\nThe Complaint Laboratory Analyst possesses specialized knowledge in performing a variety of technical testing associated with returned customer complaint samples.\nReceives and documents laboratory findings in quality management systems.\nEscalates potential risk to management as appropriate\nPerforms technical and record keeping duties in conformance with company and regulatory policies and standards to meet quality and accuracy requirements.\nSupports and initiates cross functional engagement for associated complaint investigations\nSupport complaint processing and evaluation for US marketed product.\nProvide subject-matter expertise during internal audits, external audits, and regulatory inspections. Retrieve documentation, demonstrate system knowledge, and respond to questions related to complaint investigations. \nSupport audit response activities as needed.\nEDUCATION AND EXPERIENCE YOU’LL BRING\nRequired:\nHigh School Diploma\n2 + years in a laboratory setting\nPreferred:\nBachelor’s degree preferred\nApply Now\nLearn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com\nFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.\nConnect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.\nThe base pay for this position is\n$24.65 - $49.25/hourIn specific locations, the pay range may vary from the range posted.\nJOB FAMILY:\nOperations QualityDIVISION:\nANSC Nutrition Supply ChainLOCATION:\nUnited States > Columbus : RP04ADDITIONAL LOCATIONS:\nWORK SHIFT:\nStandardTRAVEL:\nNoMEDICAL SURVEILLANCE:\nNoSIGNIFICANT WORK ACTIVITIES:\nContinuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf","description_format":"text","description_chars":4390,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Cardiovascular Devices","Diabetes Devices","Neurotech & Neuromodulation"],"lifecycle":[{"event":"open","at":"2026-10-19T20:43:54Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":1,"median_offered_wage_usd":112500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.575,"p_room":0.9,"age_days":5,"expected_fill_days":14,"reasons":["conf:16","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":98000,"is_top_pay":true},"html_url":"https://alion.io/job/abbott-complaint-laboratory-analyst-columbus-oh","json_url":"https://alion.io/job/abbott-complaint-laboratory-analyst-columbus-oh.json","meta":{"generated_at":"2026-10-25T19:13:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27337,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2710},"rest":"https://alion.io/mcp/rest/get_company?id=2710"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabbott-complaint-laboratory-analyst-columbus-oh"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabbott-complaint-laboratory-analyst-columbus-oh"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabbott-complaint-laboratory-analyst-columbus-oh"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abbott-complaint-laboratory-analyst-columbus-oh\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabbott-complaint-laboratory-analyst-columbus-oh"}]}