{"id":1752812,"url":"https://alion.io/job/abbott-laboratories-associate-product-support-scientist","title":"Associate Product Support Scientist","company":{"id":2710,"name":"Abbott","domain":"abbott.com","url":"https://alion.io/company/abbott","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":159,"ghost_share":0.006,"stale_share":0.308,"repost_share":0.044,"time_to_fill_p50_days":15,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Science & Research","role_family":"Science & Research","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Madison, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50700,"max":101300,"currency":"USD","period":"year","gross":null,"usd_annual":101300},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-19T04:15:50Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:\nThe Associate Product Support Scientist role will support and assist in a variety of technical support activities within Operations. This position will investigate issues through root cause analysis and implement correction actions through use of the Quality Management System supporting Production and Quality Control groups through continuous improvement.\nLocation: Onsite - Position is based in Madison, WI\nHours: 1st shift, 8am-4:30pm\nEssential Duties\nInclude, but are not limited to, the following:\nProvide technical and product support to Operations working cross-functionally with the Production, QC, Supply Chain, R&D, and Quality teams.\nPerform investigative testing for Out of Specification events (OOS), non-conformances (NCMRs), and corrective action preventive action (CAPA) plans through root cause investigation, experiment design, study execution, data analysis, and reporting.\nProvide support for PCR-based and/or NGS-based reagents and products.\nProvide support to Operations teams for qualifying new raw materials and alternative supply channels for products.\nDemonstrated proficiency in a variety of basic laboratory skills and techniques.\nBasic knowledge base in Molecular Biology, Biochemistry, Biotechnology, Chemistry, or a related field.\nGood understanding of in-vitro diagnostic product manufacturing processes and relevant assays (e.g. biochemical, RT-PCR, and NGS).\nProgram, operate, and troubleshoot complex instrumentation such as microplate readers, real-time and digital polymerase chain reaction (PCR) instruments, next-generation sequencers, and liquid handling automation.\nAssist development and characterization of simple manufacturing processes incorporating industry standard techniques.\nAssist characterization of basic assay variability for simple measurement systems.\nApply basic statistical techniques: assessing data normality, control charting and data trending, hypothesis testing, assessing variation, linear regression and model fitting.\nAnalyze data to identify trends, assists troubleshooting and root cause investigation efforts with ability to utilize recognized root cause analysis tools.\nAssist investigations into analytical and functional assays, associated equipment, materials, and/or processes.\nClearly and accurately generate experimental protocols, draft work instruction procedures, test methods, and summarize development activities through technical summary reports.\nSupport Process and Test Method Validation readiness and execution. Provide support and review in generating Validation documentation.\nWrite new and edit existing Quality System documents (e.g. work instructions, standard operating procedures). Responsible for generating/driving corrective actions/action plans for changes.\nCollaborate with other departments (Quality Engineering, R&D, Regulatory Affairs, Supply Chain, Production, Validation, Quality Control) to achieve business results. Able to meet objectives without negatively impacting other functions.\nActively participates in project execution.\nConsistently hit deliverables as outlined by manager.\nFunction independently with limited guidance from supervisor as well as part of a team. Adaptable to rapid changes in priorities, strong sense of urgency, and able to identify ways to work together to achieve results needed for all requests.\nStrong verbal and written communication skills.\nUphold company mission and values through accountability, innovation, integrity, quality, and teamwork.\nSupport and comply with the company’s Quality Management System policies and procedures.\nMaintain regular and reliable attendance.\nAbility to act with an inclusion mindset and model these behaviors for the organization.\nAbility to work designated schedule.\nAbility to work nights and/or weekends, as needed.\nAbility to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 80% of a typical working day.\nAbility to work on a computer and phone simultaneously.\nAbility to use a telephone through a headset.\nAbility to work seated for approximately 80% of a typical working day. Ability to work standing for approximately 20% of a typical working day.\nAbility to lift up to 40 pounds on an occasional basis.\nAbility to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.\nAbility to comply with any applicable personal protective equipment requirements.\nAbility to use various types of laboratory equipment; including microscopes, microtomes, blades, strainers, and pipettes for extended periods of time.\nMay perform repetitious actions using lab tools.\nAbility to use near vision to view samples at close range.\nMay be exposed to hazardous materials, tissue specimens, and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation.\nAbility to work with blood, tissue, stool, or other human specimen samples.\nAbility and means to frequently travel between local Exact Sciences locations.\nAbility to travel 5% of working time away from work location, may include overnight/weekend travel.\nMinimum Qualifications\nBachelor’s degree in life sciences or field related to the essential duties of the job.\n2+ years of experience in the life sciences industry. Master’s or Doctoral degrees may be considered in lieu of 2 years of experience.\nProficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).\nDemonstrated ability to perform the essential duties of the position with or without accommodation.\nAuthorization to work in the United States without sponsorship.\nPreferred Qualifications\nProficiency with statistical analysis software and/or programming (e.g. JMP, R).\nExperience working within an FDA 21 CFR 820, ISO 13485, and/or cGMP structured environment.\nExperience with in-vitro diagnostic product development, design transfer, manufacturing, or product support.\nExperience in a biotech or molecular diagnostics laboratory with nucleic-acid-based workflows (e.g. PCR/qPCR). Familiarity with CAP/CLIA regulatory requirements as they pertain to in vitro diagnostics.\nWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.\nThe base pay for this position is\n$50,700.00 - $101,300.00In specific locations, the pay range may vary from the range posted.\nJOB FAMILY:\nManufacturingDIVISION:\nONCO Cancer DiagnosticsLOCATION:\nUnited States > Madison : 650 Forward DrADDITIONAL LOCATIONS:\nWORK SHIFT:\nStandardTRAVEL:\nNot specifiedMEDICAL SURVEILLANCE:\nNoSIGNIFICANT WORK ACTIVITIES:\nNot ApplicableAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf","description_format":"text","description_chars":7598,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Prescription Drugs","Laboratory Equipment","Neurotech & Neuromodulation"],"lifecycle":[{"event":"open","at":"2026-10-03T09:28:31Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":1,"median_offered_wage_usd":112500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.629,"p_room":0.55,"age_days":17,"expected_fill_days":15,"reasons":["conf:1","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":101300,"is_top_pay":true},"html_url":"https://alion.io/job/abbott-laboratories-associate-product-support-scientist","json_url":"https://alion.io/job/abbott-laboratories-associate-product-support-scientist.json","meta":{"generated_at":"2026-10-19T07:19:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4753,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2710},"rest":"https://alion.io/mcp/rest/get_company?id=2710"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabbott-laboratories-associate-product-support-scientist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabbott-laboratories-associate-product-support-scientist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabbott-laboratories-associate-product-support-scientist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abbott-laboratories-associate-product-support-scientist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabbott-laboratories-associate-product-support-scientist"}]}