{"id":1509984,"url":"https://alion.io/job/abbott-laboratories-commercial-operations-specialist","title":"Commercial Operations Specialist","company":{"id":2710,"name":"Abbott","domain":"abbott.com","url":"https://alion.io/company/abbott","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":440,"ghost_share":0.002,"stale_share":0.693,"repost_share":0.023,"time_to_fill_p50_days":14,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Galway, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":87000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2758},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"closed","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-29T15:45:11Z","board_verified":false,"closed_at":"2026-10-29T15:45:11Z","days_open":30,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":30},"description":"JOB DESCRIPTION:\nAbbott in Ireland\nAbbott has maintained a strong presence in Ireland since 1946 and celebrates its 80th anniversary in the country in 2026. The company supports the Irish healthcare sector with a broad portfolio spanning diagnostics, diabetes care, medical devices and nutritional products. Today, Abbott employs more than 6,500 people across ten sites located in Dublin, Donegal, Clonmel, Cootehill, Galway, Kilkenny, Longford and Sligo.\nAbout Abbott\nAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.\nAbbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry-leading technologies to support diagnostic testing which provides important information for the treatment and management of diseases and other conditions.\nPurpose of the job\nThe Commercial Operations Specialist will primarily be responsible for support emerging markets. The role will be responsible for coordinating and executing critical commercial support processes that enable efficient sales execution and business operations. The role serves as a key link between Sales, Finance, Supply Chain, Customer Service, Legal, and Commercial Excellence teams, ensuring accuracy, compliance, and operational effectiveness across order management, pricing, contracts, demand planning, stock allocation, opportunity management, and sales support activities The position reports directly to the Commercial Excellence Manager but will work closely with the Commercial Directors and Business Operation teams in International Markets.\nResponsibilities:\nOrder Management\nCoordinate end-to-end order management processes to ensure timely and accurate order processing. \nMonitor order status, resolve order-related issues, and liaise with Customer Service, Commercial and Supply Chain teams. \nPartner with Supply Chain and Demand Planning teams to manage stock allocation decisions. Communicate allocation decisions and inventory updates to relevant stakeholders.\nSupport backlog management and ensure customer commitments are met.\nIdentify and implement process improvements to enhance order fulfillment efficiency. \nPricing Management\nMaintain customer pricing files and pricing master data within designated systems.\nSupport price implementation, updates, and governance processes. \nEnsure pricing accuracy and compliance with approved pricing policies. \nCoordinate pricing approvals and maintain documentation of pricing exceptions. \nContract Management\nSupport the creation, review, execution, and renewal of customer contracts and commercial agreements. \nMaintain contract repositories and ensure documentation is complete and current. \nTrack contract milestones, expirations, and renewal timelines within designated systems. \nCollaborate with Legal, Finance, and Sales teams to ensure compliance with contractual obligations. \nEthics & Compliance\nEnsure adherence to company policies, industry regulations, and ethical business practices. \nSupport compliance reviews related to customer engagements, contracts, pricing, and commercial activities. \nMaintain required documentation and audit trails. \nAssist in preparing documentation for internal and external audits.\nOpportunity Management\nMaintain accurate opportunity data within CRM systems. \nSupport sales teams in managing sales pipelines and commercial opportunities. \nEnsure timely updates of opportunity status, customer information, and revenue forecasts. \nGenerate pipeline and opportunity reports to support business decision-making. \nSales Support\nProvide operational support to the sales organization, enabling effective customer engagement and execution.\nPrepare reports, dashboards, presentations, and business reviews. \nSupport sales incentive administration and tracking where applicable. \nCoordinate internal approvals and documentation required for commercial activities. \nManage customer onboarding processes and related administrative requirements.\nRequired/preferred educational background\n3+ years of experience in Commercial Operations, Sales Operations, Customer Operations, Supply Chain, Commercial Excellence, or related business functions.\nExperience working with CRM and ERP systems.\nExperience supporting cross-functional commercial processes is preferred. \nPersonal Characteristics • \nExcellent interpersonal skills with an ability to achieve results through influencing others and maintaining strong links with other departments, particularly Commercial Teams. \nPositive attitude, team player with a high level of initiative, energy and enthusiasm. \nStrong analytical skills, excellent attention to detail and good business judgement. \nA problem solver with great personal iniative and self-motivated \nStrong desire to review activities in order to do things better. \nSelf-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations. \nA proven record of delivering exceptional customer service. \nEffective communicator, both articulate & verbally presentable with the ability to drive collaboration and performance of cross functional teams. \nMinimum Requirements\nIdeally experienced working with distributors in an international environment \nCRM management (Salesforce, Dynamics, or equivalent)\nERP systems experience (SAP preferred) \nStrong Microsoft Excel \nExperience working within a complex virtual team environmnent and leading project activities \nAbility to travel and provide on-site support and training as needed\nConnect with us at www.abbott.com and on LinkedIn, Facebook, Instagram, X and YouTube.\nThe base pay for this position is\nN/AIn specific locations, the pay range may vary from the range posted.\nJOB FAMILY:\nSales Support & AdministrationDIVISION:\nCMI ARDx Cardiometabolic and InformaticsLOCATION:\nIreland > Galway : Parkmore East Business ParkADDITIONAL LOCATIONS:\nWORK SHIFT:\nIe - 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