{"id":963254,"url":"https://alion.io/job/abbott-laboratories-identity-security-operations-manager","title":"Identity & Security Operations Manager","company":{"id":2710,"name":"Abbott","domain":"abbott.com","url":"https://alion.io/company/abbott","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":298,"ghost_share":0.003,"stale_share":0.742,"repost_share":0.02,"time_to_fill_p50_days":29,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Security","role_family":"Security","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":51000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":724},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"BeyondTrust","optional":false},{"name":"IAM","optional":false},{"name":"LDAP","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PKI","optional":false},{"name":"ServiceNow","optional":false},{"name":"MS SQL","optional":true},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-09-16T12:11:56Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-11-08T12:34:57Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"JOB DESCRIPTION:\nAbbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.\nBusiness & Technology Services (BTS)\nOur Business & Technology Services team delivers innovative digital, data, technology, and business solutions that help Abbott operate more effectively and accelerate better health outcomes worldwide. By combining technology expertise with business partnership, BTS enables transformation, operational excellence, and sustainable growth across Abbott’s global businesses.\nWorking at Abbott\nAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:\nCareer development with an international company where you can grow the career you dream of.\nA company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.\nA company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.\nThe Opportunity\nAs the Identity & Access Management Operations Lead, this role will lead regional operations across Identity, Access, and Critical Identity Cybersecurity services, ensuring secure, compliant, and reliable execution of identity-driven processes and platforms at enterprise scale.\nAs a key operational leader within the Identity & Cybersecurity space, you will oversee day-to-day service delivery, including Identity Governance, Access Administration, Privileged Access, Directory Services, and associated enterprise IT platforms.\nWhat You’ll Do\nGlobal Service Operations & Execution\nLead regional operational teams responsible for Identity & Access Management (IAM), Privileged Access Management (PAM), directory services, and associated cybersecurity tools.\nEnsure reliable execution of high-volume identity processes such as access requests, provisioning, and recertification.\nAct as primary escalation point for operational issues.\nDrive service health, uptime, and performance across identity platforms.\nIdentity Governance, Risk & Compliance\nOversee execution of access certifications and recertifications.\nSupport audit activities and ensure accurate reporting.\nEnsure alignment with security policies and control frameworks.\nPartner with auditors and compliance stakeholders.\nPlatform Operations & Tooling\nManage the team(s) which support platforms such as SailPoint ISC/IIQ, Entra ID, Active Directory, BeyondTrust Passwordsafe, BeyondTrust Privileged Remote Access, NPS, PKI, LDAP, ADFS.\nEnhance or develop IAM integrations with ServiceNow.\nMaintain stability while supporting modernization efforts.\nContinuous Improvement & Automation\nDrive process standardization and efficiency improvements.\nImplement automation to reduce manual effort.\nDevelop metrics and operational dashboards.\nPeople Leadership & Regional Delivery\nLead and manage regionally distributed teams and service providers.\nManage workload prioritization and resource planning.\nPartner with management peers and help the team work across towers to achieve goals.\nStakeholder Engagement & Alignment\nPartner with other IAM teams including engineering, security, tools, platforms, and business stakeholders.\nSupport application onboarding and lifecycle management.\nProvide operational reporting and insights to leadership.\nRequirements\nBachelor’s degree or equivalent experience.\n10+ years in IT with experience in IAM or related areas.\nMinimum of 5+ years implementing and supporting enterprise IAM solutions or related/similar environments including Active Directory, SailPoint Identity Security Cloud / IIQ, BeyondTrust Password Safe / Privileged Remote Access, and Entra ID.\nMinimum of 5+ years developing technical strategies, architecture, and roadmaps.\n5+ years of leading global operations teams.\nUnderstanding of audit and compliance requirements and processes.\nStrong communication and stakeholder management skills.\nPreferred Qualifications\nA strong background in technical design, architecture, or engineering.\nExcellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, mentoring/development, and problem-solving skills.\nExperience working in an FDA-regulated business (e.g., validated software related to medical, pharmaceutical, or life sciences products) is preferred.\nStrong ability to know your audience and structure communication and presentations to Abbott application owners and senior leadership on aspects of complex technical scenarios while maintaining appropriate functional and technical level for the audience.\nExperience working in a matrix global organization with strategic sourcing partners where success requires broad orchestration of resources and services.\nSupport business and technology strategy and planning by leveraging knowledge in both technical and business areas.\nAssess issues/problem encountered and recommend an appropriate solution.\nAble to articulate vision and strategy for complex and innovative technical undertakings.\nAble to deal with ambiguity and make expert judgments in situations where no precedent exists.\nExperience with advanced IAM reporting leveraging Microsoft SQL, Power BI, etc.\nLocation\nThis position is based in Kuala Lumpur, Malaysia.\nFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.\nConnect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal\nThe base pay for this position is\nN/AIn specific locations, the pay range may vary from the range posted.\nJOB FAMILY:\nIT Services & Solutions DeliveryDIVISION:\nBTS Business Technology ServicesLOCATION:\nMalaysia > Selangor : Imazium, No. 8, Jalan SS 21/37ADDITIONAL LOCATIONS:\nWORK SHIFT:\nStandardTRAVEL:\nNot specifiedMEDICAL SURVEILLANCE:\nNot ApplicableSIGNIFICANT WORK ACTIVITIES:\nNot Applicable","description_format":"text","description_chars":6184,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Identity Management","Cardiovascular Devices","Neurotech & Neuromodulation"],"lifecycle":[{"event":"open","at":"2026-09-16T12:11:56Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.519,"p_room":0.36,"age_days":52,"expected_fill_days":29,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/abbott-laboratories-identity-security-operations-manager","json_url":"https://alion.io/job/abbott-laboratories-identity-security-operations-manager.json","meta":{"generated_at":"2026-11-09T00:09:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":368,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2710},"rest":"https://alion.io/mcp/rest/get_company?id=2710"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabbott-laboratories-identity-security-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabbott-laboratories-identity-security-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabbott-laboratories-identity-security-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abbott-laboratories-identity-security-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabbott-laboratories-identity-security-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":963254}},{"tool":"search_jobs","arguments":{"company":"abbott.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":963254},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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