{"id":1713075,"url":"https://alion.io/job/abbott-laboratories-supervisor-rev-cycle-systems-and-analytics","title":"Supervisor, Rev Cycle Systems and Analytics","company":{"id":2710,"name":"Abbott","domain":"abbott.com","url":"https://alion.io/company/abbott","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":99,"open_postings":135,"ghost_share":0.007,"stale_share":0.2,"repost_share":0.052,"time_to_fill_p50_days":15,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Madison, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":78000,"max":156000,"currency":"USD","period":"year","gross":null,"usd_annual":156000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-02T17:52:56Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-14T23:33:29Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:\nPosition Overview\nThe Supervisor, Revenue Cycle Systems and Analytics manages the day-to-day operations of the Exact Sciences Laboratories Systems team. The Supervisor, Revenue Cycle Systems and Analytics’ primary responsibilities include providing supervision, hiring, training, and coaching, managing workloads, and handling escalated concerns as related to revenue cycle systems and analytics. They will maintain accurate data reporting and be responsible for metrics and productivity measures, as well as any other key performance indicators. The Revenue Cycle Systems and Analytics Supervisor will facilitate contract implementation and revenue pull-through activities, both proactive and reactive, with internal and external parties as needed. This position will ensure billing and payment processes are efficient, timely, and in compliance with corporate goals, contracts and/or regulations.\nThis position is remote.\nEssential Duties\ninclude but are not limited to the following:\nCoach, mentor, and engage team members to increase overall performance.\nAssist in identification and reporting of system errors and workflow solutions.\nOversee the creation and maintenance of payor and client master files to ensure accurate and timely updates or changes.\nInvestigate and resolve electronic remittance errors.\nDrive operational excellence of order entry and exception handling processes; including process flow, data integrity, information alignment, and continual process improvement.\nSupport and Lead cross-functional initiatives across multiple departments.\nAct as a liaison between other functional areas within Exact Sciences Laboratories.\nCollaborate with team leadership and support the day-to-day team operations.\nLead the development and maintenance of a contract database and contract management system, working with the credentialing and legal teams.\nCollaborate with finance and analytics to identify, analyze, and determine next steps to address negative revenue pull-through scenarios specific to payers and across payer segments, including Medicare Advantage, Blues, Medicaid, etc.\nCollaborate with RCT Managers to develop and leverage relationships with billing operations staff and payers when resolving claim adjudication issues, both contractual and non-contractual.\nSupport execution of pull-through plans to meet quarterly revenue goals.\nFacilitate conversations with appropriate Exact personnel early in the contracting process to provide an overview of the account to avoid delay in implementation down the road.\nReport and suggest system changes to Revenue Cycle Leadership and Revenue Cycle staff as needed.\nWork closely with vendor and payor partners to identify and resolve systematic issues.\nProvide systematic support to ensure timely electronic submission of claims, including subscriber ID format, Z-code requirements, etc., based on payor and contractual requirements.\nWork directly with Client Support and Implementation Services (CSIS) teams to ensure accurate and timely client implementations as concerns the revenue cycle. \nDevelop and oversee processes and procedures for the efficient and successful flow of interdependent information between the third-party billing vendor, the receivables department, and Exact Sciences’ contact center.\nAssist in the oversight of maintenance and updates regarding software vendor changes.\nProvide escalation support to staff.\nTakes part in the creation of training and Standard Operating Procedures (SOP) materials as appropriate; identifies additional training needs/resources as needed.\nProvide guidance on priorities for the department; ensures work is completed in a timely and accurate manner.\nAssist with recruiting, hiring, onboarding, coaching, and counseling of department staff.\nSupervise staff; including, but not limited to, organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.\nCommunicate goals clearly to employees to ensure understanding and success in achieving them.\nEnsure that appropriate training opportunities are identified and provided to employees to grow personal, career, and organizational development capabilities.\nPromote a team-oriented environment that fosters effective collaboration within and outside of the department.\nProvide on-going coaching to staff to ensure a consistent level of service is maintained.\nProvide input and guidance in the identification of updates needed to standard operating procedures (SOPs), communications of official guidance (COOGs), workflow, or documentation in collaboration with operational leaders and in accordance with all regulatory practices.\nRespond to technical questions consistent with level of training; seek guidance appropriately if answers are not known.\nCoordinate, develop, implement, and performs competency assessments or proficiency testing, as necessary. \nMonitor associates and overall department metrics to ensure revenue cycle systems functions are addressed according to company/department goals.\nSupervise staff through prioritization and organization of work, writing/conducting performance reviews, training/developing training expertise, and managing work performance.\nApply excellent interpersonal skills and the ability to interact and build strong working relationships with internal clients and key stakeholders as well as peers at all levels of the organization.\nEnsure compliance with all Company procedures and guidelines; including, but not limited to, Code of Business Conduct and Ethics.\nMaintain confidentiality in compliance with HIPAA regulations and ensures that department remains compliant with all relevant regulations.\nAbility to successfully manage multiple priorities/projects at one time; ability to handle pressure of deadlines and complex issues in an effective way.\nAbility to create and maintain logs/charts in an accurate, organized, and effective manner.\nStrong analytical, critical thinking, and forecasting skills.\nExcellent written and verbal English communication skills and the ability to professionally communicate with vendor partners.\nAbility to work independently.\nUphold company mission and values through accountability, innovation, integrity, quality, and teamwork.\nSupport and comply with the company’s Quality Management System policies and procedures.\nRegular and reliable attendance.\nAbility to work normal schedule of Monday through Friday during normal business hours.\nAbility to work in front of a computer screen and/or perform typing for approximately 80% of a typical working day.\nYou will be required to successfully complete an assessment showing understanding of Exact Sciences Epic processes necessary to the job functions with a score of 80% or higher. Exact Sciences will make a reasonable accommodation available, if necessary, to assist an employee with a disability to satisfy this requirement.\nMinimum Qualifications\nBachelor’s degree in Information Systems, Finance, Business, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.\n3+ years of experience in the medical revenue cycle function to include third party payer experience.\n3+ years of experience working in the medical/healthcare billing area; with strong, demonstrated knowledge of Epic Resolute systems.\n3+ years of experience working with a third-party billing service provider or revenue cycle management software.\n2+ years of experience in a position with responsibility leading direct reports, including leadership roles.\n5+ years of experience working in a customer service environment specialized in providing an exceptional customer experience.\nDemonstrated knowledge of medical coding including International Classification of Diseases (ICD-9) and (ICD-10) and Coding Procedure Terminology (CPT) and HCPCS coding.\nDemonstrated knowledge of Explanation of Benefits (EOB); must be able to read and interpret explanation of benefits (EOB) for all payers.\nDemonstrated understanding of ASC X12 (ANSI) claims adjustment and remark codes.\nKnowledge and familiarization with Medicare billing regulations and reimbursement methodologies.\n· Authorization to work in the United States without sponsorship.\nDemonstrated understanding of content development, facilitation, and evaluation of training.\nDemonstrated understanding of working in customer service, billing, data entry, or healthcare related field.\nDemonstrated ability to plan workload, allocate tasks, and scale operations to align with business priorities.\nStrong computer skills to include internet navigation, use of virtual meeting/facilitation platforms, use of messaging services, and use of Microsoft Office programs.\nDemonstrated ability to perform the Essential Duties of the position with or without accommodation.\nYou must maintain all certification requirements as deemed necessary.\nPreferred Qualifications\nLeadership in accounts receivable or billing operations.\nExperience working in the insurance industry.\nCPC, CPAM, or similar certification.\nEpic Resolute Certification.\nMembership in any of the patient accounting organizations (e.g. AHAM) or industry organizations (e.g. HFMA) is encouraged.\nWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.\nThe base pay for this position is\n$78,000.00 - $156,000.00In specific locations, the pay range may vary from the range posted.\nJOB FAMILY:\nAccounts Payable & Receivables, Credit & Collection, & PayrollDIVISION:\nONCO Cancer DiagnosticsLOCATION:\nUnited States of America : RemoteADDITIONAL LOCATIONS:\nWORK SHIFT:\nStandardTRAVEL:\nNot specifiedMEDICAL SURVEILLANCE:\nNoSIGNIFICANT WORK ACTIVITIES:\nNot ApplicableAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf","description_format":"text","description_chars":10738,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Prescription Drugs","Cardiovascular Devices","Neurotech & Neuromodulation"],"lifecycle":[{"event":"open","at":"2026-10-02T17:52:56Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":1,"median_offered_wage_usd":112500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.831,"p_room":0.75,"age_days":12,"expected_fill_days":15,"reasons":["conf:6","velocity","win:late","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":156000,"is_top_pay":true},"html_url":"https://alion.io/job/abbott-laboratories-supervisor-rev-cycle-systems-and-analytics","json_url":"https://alion.io/job/abbott-laboratories-supervisor-rev-cycle-systems-and-analytics.json","meta":{"generated_at":"2026-10-15T15:51:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24244,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2710},"rest":"https://alion.io/mcp/rest/get_company?id=2710"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabbott-laboratories-supervisor-rev-cycle-systems-and-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabbott-laboratories-supervisor-rev-cycle-systems-and-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabbott-laboratories-supervisor-rev-cycle-systems-and-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abbott-laboratories-supervisor-rev-cycle-systems-and-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabbott-laboratories-supervisor-rev-cycle-systems-and-analytics"}]}