{"id":3652932,"url":"https://alion.io/job/abbott-sales-administrator-i","title":"Sales Administrator I","company":{"id":2710,"name":"Abbott","domain":"abbott.com","url":"https://alion.io/company/abbott","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":295,"ghost_share":0.003,"stale_share":0.749,"repost_share":0.017,"time_to_fill_p50_days":29,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Biotech","role_family":"Biotech","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-11-06T20:32:41Z","board_verified":false,"closed_at":"2026-11-06T20:32:41Z","days_open":35,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":35},"description":"JOB DESCRIPTION:\nAbbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.\nOur Point of Care diagnostic portfolio spans key health and therapeutic areas, including infectious disease, cardiometabolic, informatics and toxicology.\nAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:\nCareer development with an international company where you can grow the career you dream of.\nA company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.\nA company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.\nThe Opportunity\nAs the Sales Administrator I, you will be responsible for customer interaction while demonstrating high levels of support and time management skills.\nWhat You’ll Do\nRespond to customer and employee tickets provided through our queue system.\nSchedule FedEx pick-ups for customers by calling the FedEx service line, investigate missed FedEx pick-ups and assist clients with auto pick-up requests. Respond to original ticket for resolution.\nEmail clients Account Update/Change forms to gather new, updated customer data. Provide the form to customers and follow up with customers on a preset schedule to receive data back from the customer in a timely fashion.\nEmail correspondence with customers and employees on general office matters with direction and training provided by the Customer Service Manager.\nGenerate quotes and other customer-facing sales documents, including price schedules.\nPerform price and trend analysis in Excel with direction and training provided by the Sales Director.\nConduct research projects on United States state and local governments and complete outbound clinic call projects as needed.\nObserve legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA).\nPerform other duties as assigned.\nRequirements\nCompleted at least 2 years in College or with an Associate or Bachelor’s Degree.\nMedical or non-medical course.\nOpen to all applicants with or without work experience.\nPossess characteristics such as adaptability to the working environment, analytical or logical reasoning, consistent performance, discipline, and understanding the importance of individual work to company stability.\nBasic Excel, Word and Outlook experience required.\nStrong computer/software skills.\nDetail-oriented.\nMust be flexible to work on a night shift (between 6:00 PM and 10:00 AM Philippine Standard Time).\nMust be amenable to work overtime or during rest days when business requests additional paid hours.\nMust have strong oral and written communication skills.\nWilling to work a graveyard shift with a fixed working schedule...\nLocation\nThis position is based in the Philippines.\nFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.\nConnect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.\nThe base pay for this position is\nN/AIn specific locations, the pay range may vary from the range posted.\nJOB FAMILY:\nCustomer ServiceDIVISION:\nTOX ARDx ToxicologyLOCATION:\nPhilippines > Taguig City : Five/Neo BuildingADDITIONAL LOCATIONS:\nWORK SHIFT:\nStandardTRAVEL:\nNot specifiedMEDICAL SURVEILLANCE:\nNot ApplicableSIGNIFICANT WORK ACTIVITIES:\nContinuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)","description_format":"text","description_chars":3848,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Cardiovascular Devices","Diabetes Devices","Neurotech & Neuromodulation"],"lifecycle":[{"event":"open","at":"2026-11-03T00:42:50Z"},{"event":"close","at":"2026-11-06T20:32:41Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/abbott-sales-administrator-i","json_url":"https://alion.io/job/abbott-sales-administrator-i.json","meta":{"generated_at":"2026-11-09T10:11:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10554,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2710},"rest":"https://alion.io/mcp/rest/get_company?id=2710"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabbott-sales-administrator-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabbott-sales-administrator-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabbott-sales-administrator-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abbott-sales-administrator-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabbott-sales-administrator-i"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3652932}},{"tool":"search_jobs","arguments":{"company":"abbott.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3652932},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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