{"id":3361040,"url":"https://alion.io/job/abbott-technical-support-scientist-2","title":"Technical Support Scientist","company":{"id":2710,"name":"Abbott","domain":"abbott.com","url":"https://alion.io/company/abbott","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":313,"ghost_share":0.003,"stale_share":0.751,"repost_share":0.019,"time_to_fill_p50_days":28,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pomona, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":81500,"max":141300,"currency":"USD","period":"year","gross":null,"usd_annual":141300},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Verification & Validation","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-27T21:22:01Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-03T14:24:11Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:\nTechnical Support Scientist\nWorking at Abbott\nAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:\nCareer development with an international company where you can grow the career you dream of.\nEmployees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year\nAn excellent retirement savings plan with high employer contribution\nTuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.\nA company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.\nA company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.\nThe Opportunity\nAbbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.\nThe position of Technical Support Scientist is within our Toxicology Business Unit located in Pomona, California. This position will provide technical support functions within our Drugs of Abuse manufacturing facility. The position will primarily be focused on participating in moderate complexity, short-to long-duration projects, product improvements, change control processes, investigations and resolving technical issues in coordination with another department. This position will also conduct verification or validation study for new or modified material and generate reports.\nWhat You’ll Work On\nHas a good knowledge for each process of products testing\nInvestigates and may create and develop new methods and processes for project advancement with guidance from more experienced colleague\nFamiliarity with all aspects of product\nConducts experiments of moderate complexity projects, seek advice when needed from more experienced colleagues for more complicated technical and design challenges\nPossesses and applies knowledge of principles, practices, and procedures of particular field of specialization to the completion of moderately complex assignments.\nWorks on problems of moderate and diverse scope in which analysis of data requires evaluation of identifiable factors. Proposes potential solutions to more advance problems.\nMay plan and work on projects of smaller complexity under limited supervision.\nPerform customer complaint investigation and write report\nWork independently and effectively. Cooperatively work with others in all matter of the organization\nBe able to prioritize and handle multiple tasks and responsibilities, attention to details\nModerate computer skill and moderate knowledge of MS Excel and MS Word\nUse Agile to issue quality incidence; perform root cause investigation and write investigation report\nNo formal supervisor duties, but may direct less experienced staff in their day-to-day work and assist in problem solving\nTest product, compile data, perform data analysis and prepare reports for product improvements and investigations\nMaintain records of laboratory activities in a professional, accurate manner\nReport progress and results to manager on a regular basis\nEvaluate and recommend improved testing methods\nAble to solve process-related questions/problems\nWith minimal guidance can write verification and validation protocols and reports, order materials needed to complete procedures, write technical reports\nActively participate in departmental meetings as well as representing Technical Support on project teams\nEstablish new and modify existing documentation in a manner which will achieve accuracy and avoid errors and potential production issues\nReview, edit and process changes to controlled documentation such as procedures, forms, etc., in an electronic document management system\nUse Microsoft Excel and Word to compile test data, perform appropriate analyses and write technical report/documentation such as deviation reports, validation protocol and trend analyses\nUnderstands and is aware of the quality consequences which may occur from the improper performance of their specific job; has awareness of device defects that may occur in their area of responsibility, including product design, verification and validation, manufacturing and testing activities\nResponsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices; build productive internal/external working relationships\nCarries out duties in compliance with established business policies\nKnowledgeable of federal and other regulations, e.g. QSR’s, ISO and FDA\nOther duties as assigned, according to the changing needs of the business\nRequired Qualifications\nBA or BS in Chemistry or Biological Sciences \nMinimum 3 years’ experience in related field\nStrong verbal and written communication skills\nGood technical writing skills\nAbility to follow detailed instructions, maintains accurate records and notes, and carries out assignments in a thorough, conscientious fashion while adhering to safe laboratory practices \nAble to carry out experiments following established guidelines and summarize results accurately.\nDemonstrate problem-solving and troubleshooting skills\nKnowledge of a variety of lab equipment and their operation \nAble to functionally direct junior research staff\nPreferred Qualifications\nKnowledge and ability to use MS Office and other manufacturing systems\nAdaptable and willing to take on multiple new tasks and responsibilities\nIndependent collaborative self-starter with the ability to make appropriate quality-related decisions in real time\nProcess orientated, Logical, analytical, meticulous, highly organized and able to analyze data & implement solutions\nProven ability to work effectively within a team environment while satisfying individual responsibilities and objectives\nApply Now\nLearn more about our health and wellness benefits, which provide the security to help you and your family live full lives:www.abbottbenefits.com\nFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.\nConnect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.\nThe base pay for this position is\n$81,500.00 - $141,300.00In specific locations, the pay range may vary from the range posted.\nJOB FAMILY:\nResearch and DiscoveryDIVISION:\nTOX ARDx ToxicologyLOCATION:\nUnited States > Pomona : 829 Towne Center DriveADDITIONAL LOCATIONS:\nWORK SHIFT:\nStandardTRAVEL:\nNoMEDICAL SURVEILLANCE:\nNot ApplicableSIGNIFICANT WORK ACTIVITIES:\nContinuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf","description_format":"text","description_chars":7974,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Cardiovascular Devices","Diabetes Devices","Neurotech & Neuromodulation"],"lifecycle":[{"event":"open","at":"2026-10-27T21:22:01Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":6,"expected_fill_days":28,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":141300,"is_top_pay":true},"html_url":"https://alion.io/job/abbott-technical-support-scientist-2","json_url":"https://alion.io/job/abbott-technical-support-scientist-2.json","meta":{"generated_at":"2026-11-03T19:04:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1062,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2710},"rest":"https://alion.io/mcp/rest/get_company?id=2710"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabbott-technical-support-scientist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabbott-technical-support-scientist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabbott-technical-support-scientist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abbott-technical-support-scientist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabbott-technical-support-scientist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3361040}},{"tool":"search_jobs","arguments":{"company":"abbott.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3361040},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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