{"id":67804,"url":"https://alion.io/job/abbvie-principal-engineer-salesforce","title":"Principal Engineer, Salesforce","company":{"id":3660,"name":"AbbVie","domain":"abbvie.com","url":"https://alion.io/company/abbvie","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":61,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":124500,"max":236500,"currency":"USD","period":"year","gross":null,"usd_annual":236500},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Apex","optional":false},{"name":"CI/CD","optional":false},{"name":"Lightning Web Components","optional":false},{"name":"Rest API","optional":false},{"name":"Shift-Left Security","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-08-21T00:58:56Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-21T21:34:38Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"About AbbVie\nAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.\n AbbVie US Commercial Business Technology Solutions (BTS) is seeking a Principal Engineer, Salesforce to join the Patient Services & Consumer Marketing Technology Services and Architecture team. This role provides strategic and technical leadership for the planning, architecture, design, integration, implementation, and operations of Patient Services solutions on AbbVie’s OnePRM (Patient Relationship Management) platform.\nThis position is accountable for advancing the modernization of Patient Services capabilities that help patients start therapy faster, remain adherent to treatment, and receive more personalized, data- and AI-enabled experiences. The role owns the long-term technology roadmap for solutions supporting more than 2,200 end users and 2,000+ patients on daily basis cross Immunology, Oncology, Neuroscience, and Specialty therapeutic areas. This position is also responsible for leading the ongoing release of features, enhancements, and continuous improvement activities that enable product launches, care model launches, and capability launches, while simultaneously driving the multi-year transformation and migration of Patient Services solutions. The role ensures operational stability, continuous improvement, and business continuity while modernization efforts progress in parallel.\nThis position stays current on emerging technologies, agile delivery practices, Agentic software engineering, and Salesforce ecosystem innovations to recommend and implement capabilities that improve efficiency, user productivity, and patient outcomes. This role will define the system architecture, delivery priorities, and execution approach to ensure scalable, secure, compliant, and resilient solutions.\nThis role serves as the technical cornerstone of the AbbVie Patient Services OnePRM Architecture & Engineering organization. This role translates enterprise and platform architecture into executable engineering strategy, defining how solutions are built, governed, secured, scaled, and evolved. It leads the release planning, engineering execution, and continuous improvement to deliver business value with high quality, compliance, and operational excellence. The role will conceive, design, engineer, and implement CRM solutions that solve complex business challenges and deliver measurable outcomes. It will also lead the innovation efforts, evaluate new technologies and architectural patterns, and establish engineering standards and delivery practices adopted by internal teams and strategic vendor partners.\nAs the lead architecture and engineering champion for OnePRM, this position ensures engineering excellence across the platform and drives consistency in design, delivery, operations, and governance. The role is accountable for managing up to three engineering PODs, internal and/or vendor resources, with ownership of delivery execution, technical quality, operational support, vendor management, and approximately $2MM in budget stewardship.\nReporting to the Director of Architecture & Engineering for the Salesforce CRM Platform, this role partners with the Salesforce Platform Architect, BTS Product Owner, BTS Brand Enablement Lead, Business Product Manager, User Experience Architect, and Solution Architects to deliver best-in-class Patient Services solutions.\nResponsibilities:\nOwn the system architecture and engineering standards within OnePRM platform, and ensure alignment with Salesforce Platform architecture principles, Solutions architecture standards, Salesforce best practices, security requirements, validated systems expectations, and SLC governance. \nServe as the principal architecture & engineering leader for OnePRM, shaping solution direction, technical architecture & design, data modeling, integration strategy, engineering decisions, and platform evolution to support business growth and long-term sustainability. \nDrive the OnePRM technical strategy and multi-year roadmap for systems, including modernization, migration, consolidation, and future-state platform design in support of enterprise business priorities. \nEvaluate emerging Salesforce capabilities, AI-enabled solutions, and engineering tools; lead proofs of concept; and translate successful pilots into scalable, production-ready capabilities that improve business value and operating efficiency. \nLead multiple engineering PODs and blended teams across architecture, development, QA automation, DevOps, and vendor partners, ensuring accountability to delivery commitments, quality standards, and engineering outcomes. \nDefine and govern scalable data models, scalable workflow automation, secure integration patterns, and resilient enterprise interfaces across Salesforce and connected platforms to support reliable business operations and future growth. \nPartner with program, product, and business leaders to execute complex release plans, manage dependencies, mitigate technical risks, and ensure seamless coordination across concurrent workstreams. \nDrive CI/CD/CT modernization and shift-left quality practices, including automation, code analysis, testing rigor, and compliance controls to improve release velocity and reduce production defects. \nEstablish and govern design review, code review, release readiness, and pre-deployment approval processes to ensure consistent execution, technical quality, and compliance across internal and external delivery teams. \nGovern technical debt, refactoring, and remediation as strategic investments that strengthen maintainability, reduce risk, and improve long-term platform scalability. \nMaintain strong standards for data quality, documentation, privacy, security, and compliance in accordance with AbbVie policies, validated system requirements, and enterprise governance expectations. \nCoach and develop application architects, tech leads, and senior engineers; strengthen technical depth across the team; and build succession capability for critical architecture and engineering roles. \nPartner with senior business leaders, product owners, architects, and external partners to translate strategic needs into sustainable solutions and prioritize investments that maximize enterprise value. \nOversee team capacity, vendor performance, and budget utilization to optimize delivery efficiency, maintain accountability, and ensure responsible stewardship of engineering investments. \n Required:\nBachelor’s degree or equivalent education with 8 years of experience, Master’s degree or equivalent education with 7 years of experience, or PhD with 3 years of experience in application strategy, requirements, architecture, design, engineering, and related technology disciplines\nExperience in planning, architecture, design, development, integration, and operations of CRM solutions on the Salesforce platform, using service cloud, experience cloud, health cloud / life sciences cloud; pharmaceutical or life sciences industry experience preferred. \nDeep hands-on experience with Salesforce CRM technical capabilities, including workflow automation, responsive UI, data architecture, relational data modeling, data migration, data quality management, API engineering, integration design, and platform configuration. \nIn-depth knowledge of the systems development life cycle, enterprise application development practices, and technology alternatives for complex business systems. \nDemonstrated experience leading large enterprise projects with responsibility for business requirements analysis, solution architecture, technical design, and end-to-end solution delivery. Demonstrated ability to lead technically complex initiatives, influence stakeholders, and provide guidance to engineering teams, architects, and vendor partners. \nStrong understanding of enterprise architecture principles, Salesforce Well-Architected concepts, and the design of scalable, sustainable, and supportable enterprise solutions. \nHands-on experience with Salesforce development and configuration tools, including Apex, Triggers, Lightning Web Components (LWC), Flows, and integration features. \nStrong background in integration architecture and engineering, including REST and SOAP APIs, middleware-based integrations, direct system-to-system interfaces, and enterprise integration patterns. \nDemonstrated ability to apply object-oriented design principles and design patterns to enterprise solutions. \nExperience with DevOps, CI/CD/CT practices, and Salesforce ecosystem delivery tooling to support automated, repeatable, and high-quality releases. \nExcellent verbal and written communication skills, with the ability to present complex technical concepts clearly to senior BTS leaders, business stakeholders, and cross-functional partners. \nPreferred:\nSalesforce Administrator, Platform App Builder, Platform Developer I, and Application Architect and/or System Architect certification, or active pursuit of those architect-level credentials. \n Additional Salesforce Consultant certifications, such as Sales Cloud, Service Cloud, or other relevant cloud certifications. \nSalesforce certifications in Data Architecture and Management and Integration Architecture. \nExperience with Salesforce Data 360 and Agentforce preferred. Experience with Agentic software engineering using Agentforce Vibes is preferred. \n Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:\nThe compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future.\n\nWe offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.\n\nThis job is eligible to participate in our long-term incentive programs.\n\nNote: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.\nAbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.\nUS & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html\nUS & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:\nhttps://www.abbvie.com/join-us/reasonable-accommodations.html","description_format":"text","description_chars":11511,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Oncology Therapeutics","Neurology & CNS Therapeutics","Immunology & Inflammation Therapeutics"],"lifecycle":[{"event":"open","at":"2026-08-21T00:58:56Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 236 · green card filings: 57","filings_12m":236,"filings_prev_12m":256,"green_card_filings_12m":57,"median_offered_wage_usd":150555,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":35}],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.315,"p_room":0.35,"age_days":61,"expected_fill_days":15,"reasons":["conf:2","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":236500,"is_top_pay":true},"html_url":"https://alion.io/job/abbvie-principal-engineer-salesforce","json_url":"https://alion.io/job/abbvie-principal-engineer-salesforce.json","meta":{"generated_at":"2026-10-22T00:21:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":479,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3660},"rest":"https://alion.io/mcp/rest/get_company?id=3660"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabbvie-principal-engineer-salesforce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabbvie-principal-engineer-salesforce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabbvie-principal-engineer-salesforce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abbvie-principal-engineer-salesforce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabbvie-principal-engineer-salesforce"}]}