Print Shop Manager

POSITION SUMMARY:

We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.

*Printing Experience and Large Format Printing is Required! *

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Partners with shop and remote leadership to provide administrative and managerial support for the designated shop
• Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hour’s situation
• Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info
• Contacts clients with questions on specifications and/or questions regarding print job submitted
• Ensures all project deadlines are met, and associated cost budgets are adhered to
• Trains shop staff on proper production procedures and techniques
• Ensure that the equipment is properly maintained and upgraded. Recommend new acquisitions that will increase productivity
• Manage inventory and organization of supplies
• Resolves all customer escalations in a professional manner
• Fills in for various departments as needed.
• Other duties as assigned

EDUCATION, EXPERIENCE & SKILLS REQUIRED:

• High school diploma or equivalent
• At least 3 - 5 years’ experience in a related field
• Experience with Grand Large Format Printing
• Strong leadership ability to motivate employees
• Superior customer service ability and experience in working with customers both over the phone and in person
• Ability to communicate effectively with employees when delegating work and explaining procedures and processes
• Expert knowledge of equipment and materials
• Ability to speak knowledgeably about department capability and company to potential and existing clients
• Highly developed organizational ability
• Ability to handle multiple tasks without losing focus