{"id":314408,"url":"https://alion.io/job/abercrombie-fitch-associate-analyst-networking","title":"Associate Engineer, Network Operations","company":{"id":13693,"name":"Abercrombie & Fitch","domain":"abercrombie.com","url":"https://alion.io/company/abercrombie-and-fitch","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":1614,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":125,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Networking","role_family":"Networking","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":69000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Service Desk","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-11-04T06:51:38Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":63},"description":"Job Description:\nThe Network Operations team helps keep the company’s global network reliable, secure, and available for stores, corporate offices, distribution centers, and business partners. In this role, you will support day-to-day network operations by monitoring network health, assisting with incident troubleshooting, maintaining network equipment, supporting software and firmware updates, maintaining documentation, supporting approved changes, and helping validate updates in the local QA environment before they are released to production. This role works closely with Network Engineering and other technology teams to support Juniper-based network platforms, wireless services, firewalls, WAN connectivity, and related infrastructure that enable critical business operations.\nThis job is located at our Global Home Office in Columbus, Ohio.\nWhat will you be doing?\nMonitor enterprise network health and performance across Juniper-based platforms, wireless services, firewalls, WAN circuits, and related infrastructure; identify alerts, service degradation, and potential business impact.\nPerform initial triage for network incidents by gathering logs, reviewing monitoring data, validating symptoms, and escalating issues to senior Network Operations, Network Engineering, carriers, or vendors when needed.\nAssist with troubleshooting connectivity, latency, packet loss, routing, switching, wireless, DNS, DHCP, VPN, and firewall issues across stores, corporate offices, distribution centers, cloud environments, and partner connections.\nSupport incident and problem management processes by documenting timelines, troubleshooting steps, findings, corrective actions, and follow-up items in the appropriate ticketing and knowledge systems.\nAssist with maintaining network equipment, performing approved software and firmware updates, completing lifecycle maintenance activities, and validating changes while following established change management, security, and compliance procedures.\nMaintain and support the local QA environment by helping validate network configurations, monitoring policies, automation updates, and operational procedures before production release.\nTrack equipment health, support replacement or refresh activities, and help ensure network devices remain current, supportable, and aligned with operational standards.\nKeep network documentation current, including device inventories, circuit details, support procedures, escalation paths, diagrams, and knowledge articles.\nCollaborate with Network Engineering, Infrastructure, Security, Service Desk, application teams, carriers, and vendors to support timely issue resolution and service restoration.\nIdentify recurring issues, monitoring gaps, or process improvement opportunities and share recommendations with senior team members.\nParticipate in an on-call rotation to support critical incidents, after-hours maintenance, and urgent service restoration activities.\nWhat will you need to bring?\n4-year degree in an IT-related field or equivalent work history.\n2+ years of experience in IT operations, network support, infrastructure support, service desk escalation, or a related technical support environment.\nFoundational understanding of networking concepts and protocols, including TCP/IP, VLANs, routing, switching, wireless, DNS, DHCP, VPN, NAT, firewall fundamentals, and Juniper Junos OS concepts.\nExperience using network troubleshooting tools and commands such as ping, traceroute, nslookup, packet capture tools, log review, monitoring dashboards, Junos CLI, Juniper Mist dashboards, Service Level Expectations, and Marvis insights.\nFamiliarity with enterprise network technologies such as Juniper EX Series switches, Juniper SRX Series firewalls and gateways, Juniper Mist wireless access points, Mist AI, Marvis Virtual Network Assistant, Junos OS, routers, switches, wireless controllers, firewalls, load balancers, WAN circuits, and cloud connectivity.\nAbility to analyze alerts, logs, performance data, and incident trends to support effective troubleshooting and problem resolution.\nStrong verbal, written, and interpersonal communication skills, including the ability to explain technical issues, business impact, and resolution progress to both technical and non-technical audiences.\nAbility to prioritize work, remain calm during high-impact incidents, follow documented procedures, and collaborate effectively in a fast-paced operational environment\nBenefits & Perks\nAs an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:\nIncentive bonus program\n\n401(K) savings plan with company match\n\nAnnual companywide review process\n\nFlexible spending accounts\n\nMedical, dental, and vision insurance\n\nLife and disability insurance\n\nAssociate assistance program\n\nPaid parental and adoption leave\n\nAccess to fertility and adoption benefits through Carrot\n\nAccess to mental health and wellness app, Headspace\n\nPaid Caregiver Leave\n\nMobile Stipend\n\nPaid time off & one paid volunteer day per year, allowing you to give back to your community\n\nWork from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)\n\nSeven associate wellness half days per year\n\nOnsite fitness center\n\nMerchandise discount on all of our brands\n\nOpportunities for career advancement, we believe in promoting from within\n\nAccess to multiple Associate Resource Groups\n\nGlobal team of people who will celebrate you for being YOU!\n\nCompany Description\nAbercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.\nThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.\nLearn more about A&F Co. by visiting our corporate website here.\nABERCROMBIE & FITCH CO. 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