{"id":3844044,"url":"https://alion.io/job/ablelight-supervisor-residential-operations-home-manager-2","title":"Supervisor Residential Operations (Home Manager)","company":{"id":1952409,"name":"AbleLight","domain":"ablelight.org","url":"https://alion.io/company/ablelight","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Louis, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T07:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T17:40:20Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Summary\nAt AbleLight, we believe the world shines brighter when people with developmental disabilities achieve their full potential. The Supervisor of Residential Operations (Home Manager) will model person-centered practices and ensure dignity and respect for all individuals with intellectual and developmental disabilities while serving as a supervisor for other DSPs. This role ensures high-quality, person-centered services, compliance with regulatory standards, and effective supervision of staff. The SRO acts as a liaison between the DSP team, program management, and families, promoting dignity, independence, and inclusion for all individuals served. They are responsible for the development of activities and coordination of programming and services through staff development, individual support plans, and collaboration under the direction of the Manager of Residential Operations.\nEssential Duties70% Person Centered Care and Services\nDeliver holistic person-centered care daily care, with dignity and respect and aligned with the Individual Support Plan (ISP).\nProvide personal care such as bathing, dressing, bathroom assistance or housekeeping.\nPrepare and serve meals in accordance with individual diet plans.\nAdminister medication as documented under the direction (supervision) of a nurse.\nUse AbleLight electronic medical record (EMR) and human resource technology to fully ensure timely, complete, and objective documentation aligned with medical orders, state requirements, and AbleLight quality and internal procedures and guidelines.\nWrite, enter information on service delivery documentation into the EMR system and support others through mentoring and feedback.\nEnsure the Individual Support Plan (ISP) maximizes the quality of life, supporting engaging activities to enhance the quality of daily living, individuals’ personal goals, and spiritual supports.\nEnsures general event reporting (GER) is maintained and is aligned with medical orders, state compliance requirements, abuse reporting, court orders and AbleLight quality and internal procedures and guidelines.\nSchedule and take individuals to medical appointments, outings, or errands.\nServes to facilitate conversation between DSPs, program managers, families, and external stakeholders.\nTake responsibility for all shopping-related tasks.\nTake responsibility for vehicle maintenance.\nCollaborate with interdisciplinary support teams (i.e., nursing, behavior, etc.) to ensure wholistic support.\nMaintain professional behavior and confidentiality.\nMaintain a strong and collaborative working partnership with all colleagues, leadership, PWS, and parents & guardians.\n30% Talent & Administration\nFunction as a front-line supervisor for DSP colleagues, in partnership with MRO.\nBring recommendations forward related to quality and process improvements for our employees and those we serve.\nEscalates topics to the manager as needed.\nOversee DSP team schedules, attendance, and performance.\nEffectively delegates work within the program, conduct regular check-ins, provide coaching, feedback and mentoring for DSP staff.\nFacilitate team meetings and communicate organizational updates.\nIn partnership with operational leaders, human resources, quality, and nursing, welcomes, onboard, and trains new colleagues and raises additional training and development needs for staff to Manager of Residential Operations.\nFor the identified residential home(s) coordinate and ensure standard operating procedures are consistently implemented including:\nAudit health appointments, ISPs, monitoring medical supplies and prescriptions, and monthly facility audits.\nOrdering food and supplies and allocation of receipts to house and program financials.\nReconcile and enter personal funds records.\nMaintain a clean, safe, and healthy environment always in the residence.\nMaintain a master calendar of appointments, facility activities, meetings for residence.\nEnsure adherence to state and federal regulations (e.g., Medicaid, HCBS Waiver requirements).\nMaintain accurate documentation for service delivery, incident reports, and progress notes.\nMonitor compliance with ISPs and Behavior Support Plans. • Conduct audits of records and correct discrepancies promptly. • Participate in internal audits and accreditation processes. • Address corrective actions from compliance reviews.\nThe above reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned to the position.\nKnowledge, Skill, and Abilities for Success in the Role\nKnowledge: Theoretical or practical understanding of a subject acquired and increased through experience. Skills: Proficiencies developed through training, practice, or experience. Abilities: The level and quality of being able to do something improved with training and experience.\nKnowledge – serving others, quality & continuous improvement process, organizational skills, fully leveraging technology.\nSkills – supervisory skills including delegation, communication, collaboration, listening skills, conflict resolution.\nAbility – management of multiple priorities giving & receiving feedback, holding self & others accountable, and personal development.\nOur Values – The “Way” We Work\nMission First We are called to support others to flourish and that deserves our full energy, commitment, and focus.\nOne AbleLight We are ONE TEAM working together to advance quality. We value collaboration, accountability, transparency, and courage.\nChristian Love We are guided by our Christian Faith because all people have infinite value. We welcome and love every person, we act with empathy, grace, dignity, and patience.\nMinimum Job Qualifications\nEducation: High school diploma or equivalent\nExperience: One year’s experience in IDD setting in work, volunteer, or educational capacity. Six months or more leadership experience is preferred - project management, team/task lead, supervisor, etc.\nTravel/Flexibility Ability to be flexible on hours and residential settings to assist colleagues and those we serve. Schedule including both direct support (program) and administrative (office) workdays rotating on-call responsibilities (evenings & weekends).\nCertifications Adult CPR and first aid certification if required by local agencies. Drivers’ license required if role involves driving others or required by state regulations.","description_format":"text","description_chars":6435,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Disability Support Services"],"lifecycle":[{"event":"open","at":"2026-11-06T00:03:19Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":28,"reasons":["conf:5","win:early","comp:junior"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/ablelight-supervisor-residential-operations-home-manager-2","json_url":"https://alion.io/job/ablelight-supervisor-residential-operations-home-manager-2.json","meta":{"generated_at":"2026-11-10T19:33:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10845,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1952409},"rest":"https://alion.io/mcp/rest/get_company?id=1952409"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fablelight-supervisor-residential-operations-home-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fablelight-supervisor-residential-operations-home-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fablelight-supervisor-residential-operations-home-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ablelight-supervisor-residential-operations-home-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fablelight-supervisor-residential-operations-home-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3844044}},{"tool":"search_jobs","arguments":{"company":"ablelight.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3844044},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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