{"id":2818503,"url":"https://alion.io/job/abm-industries-account-director","title":"Account Director","company":{"id":6848,"name":"ABM Industries","domain":"abm.com","url":"https://alion.io/company/abm-industries","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":92,"open_postings":67,"ghost_share":0,"stale_share":0.507,"repost_share":0.045,"time_to_fill_p50_days":15,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chandler, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":240000,"currency":"USD","period":"year","gross":null,"usd_annual":240000},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-21T14:40:11Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-28T11:21:21Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Compensation: $180,000 - $240,000 annual salary (US Dollars)\nThe pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program\nBenefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management\nPosition Summary:\nABM is searching for an Account Director who will be responsible for overseeing all operational, financial, and strategic activities related to the delivery of ABM's services for a large, multi-site, semiconductor equipment manufacturer. This role manages a diverse portfolio of projects and sustaining work while serving as the primary interface with client leadership. The Account Director will lead a large, multi-disciplinary organization, oversee P&L and drive long-term growth strategies to expand ABM’s footprint within this world-class semiconductor environment.\nThe Account Director executes operational processes in alignment with the ABM Performance Solutions (APS) Platform Team ensuring that Client outcomes are achieved; Client/Faculty, Staff, experience is positive; ABM financial objectives are met, and sales opportunities are reviewed and supported. The Account Director is the primary point of accountability to the Client, responsible for delivering operational excellence, ensuring compliance with safety and environmental standards, and growing ABM’s presence at the site. The successful leader will have the ability to lead in a high-demand, fast-paced environment while aligning with the unique culture and operational rigor of the Client's organization. The successful candidate must be comfortable navigating rapid growth, evolving priorities, and scaling operations with speed, discipline, and accountability.\nClient & Account Leadership\nServe as the executive lead for ABM’s account building and maintaining strong client relationships at all levels.\nAct as the primary point of contact for sustaining operations and expansion project support.\nAlign ABM’s services with client strategic objectives. \nEnsure team Compliance with customer and ABM corporate policies (personnel, accounting, technical service, safety and health, ethical conduct, etc.) \nOversee sustaining services across hard and soft services, cleanroom services, and critical utilities.\nDrive performance management, KPIs, and reporting for uptime, safety (TRIR), and compliance.\nImplement continuous improvement programs to maximize reliability and efficiency.\nManage site budgets, labor resources, and subcontractor performance.\nDevelops and/or approves facility operations performance and quality standards.\nPartner with ABM project management and corporate teams to ensure seamless integration between sustaining operations and new deliverables.\nDrive compliance with safety protocols and quality standards.\nLead and develop a multi-disciplinary team of ABM managers, supervisors, and technicians.\nEnsure proper workforce planning, training, and succession planning to support business continuity.\nFoster a culture of safety, accountability, and innovation.\nOperational Excellence - Sustaining Work\nOversee sustaining services across hard and soft services, cleanroom services, and critical utilities.\nDrive performance management, KPIs, and reporting for uptime, safety (TRIR), and compliance.\nImplement continuous improvement programs to maximize reliability and efficiency.\nManage site budgets, labor resources, and subcontractor performance.\nDevelops and/or approves facility operations performance and quality standards.\nExpansion Support\nPartner with ABM project management and corporate teams to ensure seamless integration between sustaining operations and new deliverables.\nDrive compliance with safety protocols and quality standards.\nPeople Leadership\nLead and develop a multi-disciplinary team of ABM managers, supervisors, and technicians.\nEnsure proper workforce planning, training, and succession planning to support business continuity.\nFoster a culture of safety, accountability, and innovation.\nBusiness Growth & Strategy\nIdentify and pursue opportunities for scope expansion in sustaining and project-related services.\nPartner with internal stakeholders on long-term strategic growth with client across multiple sites.\nOwn P&L management, revenue growth, and margin improvement.\nOther\nPrepares, recommends, and administers with assistance from Facility Managers, the annual facility budget. Reports exceptions to customer and ABM management and adjusts budget as necessary.\nEnsures that federal, state, and local regulatory requirements are met including DER, OSHA, FLSA, EEO, ADA, etc.\nOversees review of completed work regularly and ensures that quality standards are met or exceeded to the satisfaction of the customer.\nIf applicable, ensure that labor contract requirements are met; makes routine contract interpretations as required; and maintains a harmonious working relationship with union representatives. Organizes and participates in facility audit activities.\nCommercial/property manager coordination\nAdherence to ABM’s Core Values of Respect, Integrity, Collaboration, Innovation, Excellence and Trust.\nUnderstand safety and security requirements for the client and ABM performance in compliance with requirements. \nConversion of existing discrete, multi and bundled service accounts to APS accounts.\nCreation of a strong operational culture based on an engaged and professional workforce in a highly collaborative team atmosphere.\nDevelopment of strong client relationships with levels above the day-to-day site and account contacts.\nP&L ownership and a strong financial acumen with the ability to understand a P&L statement and identify opportunities for margin improvement and trend analysis.\nAbility to develop an internal network (with Functional Groups) and external network (perspective clients, industry, etc.).\nProactively identify potential risks and assign proper resources to mitigate those risks.\nReview and approve cost-control reports, cost estimates, and staffing requirements.\nIdentify, recommend, and implement processes, technologies, and systems to improve and streamline use of resources and materials.\nImplement and integrate productivity measures and delivery methods to achieve planned ROI and KPI’s\nEnsure that quality standards are assigned, measured, tracked, reported and met.\nDrive a culture of safety following required safety activities, inspections, and KPI’s.\nDrive decisions across multiple groups through the entire ABM team.\nSpecial projects and other duties as assigned.\nAbility to travel and manage sites in multiple states. \n Bachelor’s degree preferably in Engineering or Facilities related curriculum, and/or equivalent work experience.\nKnowledge and experience working in critical, regulated manufacturing environments such as semiconductor, life science, energy, and aerospace.\n12+ years of experience in supporting/overseeing hard (skilled) and soft (non-skilled) operations for owners/operators of built environments.\nExperience engaging in client relationships for top tier (US and/or multi-national) corporations or institutions.\nFamiliarity and experience with enterprise software solutions related to operating the built environment such as ERP, CMMS, BAS, BMS, WOM, FMCS, and IWMS.\nFamiliarity with emerging technologies such as IoT, VR, AI and Smart Buildings.\nExtensive experience in all aspects of Supplier Relationship Management.\nUnderstanding of client/market dynamics and requirements.\nSolid understanding of effective operating principles, practices of managing employees and the ability to effectively apply these principles to direct reports in support of a collegial, client-focused, and competent work unit.\nAbility to engage clients at a senior level and lead/support client business reviews, client presentations and client retention initiatives.\nAbility to build relationships with key stakeholders to ensure high levels of satisfaction and lay the foundation for continued growth and partnership.\nDemonstrate a professional and adaptable demeanor with internal and external clients.\nExercise a high degree of professionalism and self-motivation using personal initiative to identify and recommend best practices.\nExcellent verbal, written communication skills, and interpersonal skills with the ability to engage at all levels of the organization.\nAbility to maintain confidential and sensitive information.\nExhibit high energy level and demonstrate ability to work as a valuable contributor to the team as well as be a highly motivated candidate with the ability to work independently in a highly fluid and collaborative environment.\nMust be well-informed of market trends, regulations, and best practice in maintaining and operating built environments as well as being willing to participate in panel discussions, conferences, network organizations, and focus groups.\nMust understand accounts receivable processes, profit and loss (P&L) statements, and general knowledge of financial performance to achieve positive value for ABM and our stockholders.\nMust be able to work with Microsoft suite of products such as PowerPoint, PBI, Excel, Outlook, Word, Teams, and OneNote.\nProven leadership and ability to collaborate in a dynamic diverse environment.","description_format":"text","description_chars":9459,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-18T15:15:13Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3 · green card filings: 2","filings_12m":3,"filings_prev_12m":5,"green_card_filings_12m":2,"median_offered_wage_usd":144500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.489,"p_room":0.35,"age_days":36,"expected_fill_days":15,"reasons":["conf:0","stale_co","win:tail","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":240000,"is_top_pay":true},"html_url":"https://alion.io/job/abm-industries-account-director","json_url":"https://alion.io/job/abm-industries-account-director.json","meta":{"generated_at":"2026-10-28T11:35:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15266,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6848},"rest":"https://alion.io/mcp/rest/get_company?id=6848"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabm-industries-account-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabm-industries-account-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabm-industries-account-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abm-industries-account-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabm-industries-account-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2818503}},{"tool":"search_jobs","arguments":{"company":"abm.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2818503},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}