{"id":3502606,"url":"https://alion.io/job/abm-industries-arena-operations-manager","title":"Arena Operations Manager","company":{"id":6848,"name":"ABM Industries","domain":"abm.com","url":"https://alion.io/company/abm-industries","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":91,"open_postings":69,"ghost_share":0,"stale_share":0.522,"repost_share":0.043,"time_to_fill_p50_days":17,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Los Angeles, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":119000,"period":"year","method":"role_country_seniority_unknown","sample_n":13135},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-30T03:54:17Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-09T15:31:53Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"A facilities Operations Manager for the Sports & Entertainment Vertical Market is responsible for the operational and financial success of his/her project. This person leads a diverse team, engages in regular client interaction, ensures quality services are provided at the site in alignment with contractual agreements and budgetary requirements, achieves operational and financial goals, plans and directs activities to promote project profitability, meets financial objectives by controlling expenses, retaining current customer(s), and expanding billable services.\nCompensation:\nThe pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program\nBenefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff & Management\nHours: Monday to Friday and some weekend. Flexibility is required\nLocation: Crypto Arena, Los Angeles, CA\n Supervise the daily activities of operations team members.\nSet priorities for the team to ensure completion of tasks.\nEffectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations.\nParticipate in monitoring and developing team member performance, including evaluations, training, and recognition.\nEnsure work assignments and schedules meet department, facility, and contractual needs.\nRespond to client inquiries, requests, and concerns.\nUtilize company policies and guidelines to solve work problems.\nEnsure department training programs and recertification programs are being conducted within appropriate timeframes.\nMeet with clients to ensure needs and expectations are being met.\nImplement and manage quality control monitoring and safety programs; maintain a safe work environment.\nAchieve operational performance and functional service activities.\nProvide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.\nMonitor and maintain appropriate staffing levels and daily schedules.\nObtains updates of completed work from the various site trade groups for confirmation of work completions or to determine reason for inability of maintain the schedule. Manages tracking of open work requests and work packages that have been planned and are awaiting scheduling.\nPerforms other duties as assigned or requested.\n 1 - 3 of facilities management experience is preferred.\nBilingual (English and Spanish) preferred.\nAbility to work night shift.\nAbility to adjust work schedule as needed to support the operation.\nAbility to effectively lead a staff of direct reports.\nAbility to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.\nBasic understanding of computer programs, including Microsoft Office.\nAbility to work in a fast-paced work environment.\nAbility to resolve issues under tight timeframes and pressure.\nAbility to prioritize assignments and projects and to multi-task within restricted time constraints.\nExcellent team building and planning skills.\nStrong interpersonal skills; ability to develop productive business relationships, and ability to 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