{"id":2551337,"url":"https://alion.io/job/abm-industries-assistant-parking-facilities-manager","title":"Assistant Parking Facilities Manager","company":{"id":6848,"name":"ABM Industries","domain":"abm.com","url":"https://alion.io/company/abm-industries","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":88,"open_postings":58,"ghost_share":0,"stale_share":0.672,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":65000,"currency":"USD","period":"year","gross":null,"usd_annual":65000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T15:00:35Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-23T20:34:18Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"The Assistant Parking Facility Manager supervises and coordinates the work of ABM Facilities Services employees that provides Parking Services. In this role, you will be responsible for assisting in the oversight of all aspects of parking operations, including staffing, facility management, revenue optimization, and customer service. The ideal candidate will possess strong leadership skills, strategic thinking abilities, and a passion for delivering exceptional service to our clients and patrons.\nPay: $60,000 - $65,000\nThe pay listed is the salary range for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.\nBenefit Information:\nABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management\nPosition Responsibilities\nWill develop, implement, direct and support \"best practices\", ABM polices and standards in quality management, job and site safety programs, and personnel administration. Promotes positive employer/employee /customer relationships and interactions. Implements employee training and skill enhancement programs, provides structured employee disciplinary procedures.\n\nResponsible for maintaining positive customer relations from property management level up to senior executive level. Supports ABM activities in budget preparation and vendor/contactor oversight and is responsible to help manage cost and to identify and institute cost savings projects.\n\nProvides on-going oversight and support for ABM administration, budgetary and financial procedures, processes, and standards. Responsible to develop, enhance and submit various professional level written reports, surveys, correspondence on a timely basis. Supports and assists in development of new business opportunities for ABM.\n\nReports daily to ABM Branch Manager and executive levels of the organization. Interacts with various organizational support elements including administrative, human resources, financial, quality control and safety departments.\n\nStrategic Planning and Management:\nAdhere and enforce location initiatives to optimize parking operations and drive revenue growth.\n\nEnsure performance goals and objectives are met for the parking team, ensuring alignment with organizational objectives and client expectations.\n\nMonitor key performance indicators (KPIs) and financial metrics to track progress and identify areas for improvement.\n\nStaffing and Training:\nTrain a team of parking attendants, valet lead, and support staff, fostering a culture of excellence and accountability.\n\nProvide ongoing coaching and training opportunities to enhance employee skills and performance.\n\nAssist with staffing schedules and assignments to ensure adequate coverage and efficient operation of the parking facility.\n\nFacility Operations:\nAssist in the day-to-day operation of parking facilities, including entrance and exit management, valet, traffic flow optimization, and maintenance activities.\n\nEnforce parking policies, regulations, and safety protocols to ensure compliance by patrons and staff.\n\nCoordinate with maintenance and janitorial teams to address facility maintenance and cleanliness issues promptly.\n\nRevenue Management:\nAudit, review and enforce parking payment systems, including cash handling procedures, credit card processing, and mobile payment options.\n\nAnalyze revenue trends and performance data to identify opportunities for revenue enhancement and cost optimization.\n\nCustomer Service Excellence:\nFoster a customer-centric culture and ensure that all staff members provide courteous and efficient service to patrons.\n\nAddress customer inquiries, complaints, and escalations in a timely and professional manner, striving to exceed expectations.\n\nImplement service improvement initiatives based on customer feedback and satisfaction surveys.\n\nPerform other related duties incidental to the work described herein.\n\nMinimum of 3 years of experience in parking operations leadership and/or valet operation, preferably in the facility management or hospitality industry.\n\nStrong leadership and team-building skills, with the ability to motivate and empower employees to achieve their full potential.\n\nExcellent analytical and problem-solving abilities, with a track record of driving operational efficiency and performance.\n\nProficiency in parking management software systems and technology solutions.\n\nExceptional communication and interpersonal skills, with the ability to interact effectively with clients, employees, and stakeholders at all 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