{"id":3573304,"url":"https://alion.io/job/abm-industries-customer-service-assistant","title":"CUSTOMER SERVICE ASSISTANT","company":{"id":6848,"name":"ABM Industries","domain":"abm.com","url":"https://alion.io/company/abm-industries","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":90,"open_postings":64,"ghost_share":0,"stale_share":0.563,"repost_share":0.047,"time_to_fill_p50_days":17,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T17:06:50Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-03T03:33:31Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"We are looking for a reliable and experienced customer service assistant to provide visitors with excellent customer service and any information needed for their visit.\nPay: $17.05 Hour\nThe pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.\nSeasonal Position: Part-Time hours including weekends\nBenefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members\nA good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1\n Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies \nOffer hospitality services to guests and creates a positive first impression \nAnticipate and responds to guest's needs in a friendly and positive helpful manner \nCommunicate clearly and professionally \nEnact facility emergency procedures when necessary \nRemain calm, professional, and polite when working with disgruntled guests \nMaintain knowledge of relevant products, policies and procedures \nDirect customer to appropriate department based on their needs \nWork as a team player and actively contribute to the efforts of all other departments \nAttend all required meetings and training sessions \nProvides optimal levels of customer service wherever possible\n Basic Qualifications: \nMust be 18 years of age or older \nNo experience required and on-the-job training provided\nNo high school diploma, GED or college degree required\nPreferred Qualifications: \nOne (1) year of prior customer service or similar experience preferred","description_format":"text","description_chars":1997,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-31T18:52:25Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3 · green card filings: 2","filings_12m":3,"filings_prev_12m":5,"green_card_filings_12m":2,"median_offered_wage_usd":144500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of 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