{"id":4278937,"url":"https://alion.io/job/abm-industries-facilities-manager-5","title":"Facilities Manager","company":{"id":6848,"name":"ABM Industries","domain":"abm.com","url":"https://alion.io/company/abm-industries","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":93,"open_postings":83,"ghost_share":0,"stale_share":0.446,"repost_share":0.036,"time_to_fill_p50_days":20,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sugar Land, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":92500,"max":135000,"currency":"USD","period":"year","gross":null,"usd_annual":135000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-11-13T17:17:24Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T02:25:01Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Facilities Manager - Operations is responsible for day-to-day facilities operations across assigned sites and depots, ensuring the safety of employees, maintaining site readiness, and supporting client satisfaction. This role oversees daily service execution, vendor activities, work orders, and maintenance schedules while supporting account leadership in delivering high-quality facility management services.\nPay: $92,500-$135,000 annual salary\nThe pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.\nYou may be eligible to participate in a Company incentive or bonus program.\nBenefit Information:\nABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management\nKey Responsibilities\nSite Operations & Daily Services\nExecute day-to-day facilitiesoperations across assigned sites and depots, keeping facilities clean, safe, functional, and ready for daily operations.\n\nMaintain working knowledge of approved service scopes, site conditions, routine maintenance needs, and vendor schedules.\n\nPerform regular site walkthroughs and operational routines to verify service quality, identify issues early, and follow up on corrective actions.\n\nUse site walks, employee and customer feedback, service data, and condition reviews to identify gaps and verify that issues are resolved.\n\nSupport building systems maintenance, janitorial oversight, engineering coordination, and preventive maintenance schedules.\n\nProvide operational support and coordination for new facility activations and site launches across the assigned region.\n\nTeam Support and Supervision\nSupervise site coordinators, technician staff, or contracted service personnel in daily routines and task execution.\n\nAssist with onboarding, training, and daily work distribution for team members and vendor personnel.\n\nPromote a strong safety-first culture and open communication among site staff and contractor partners.\n\nIdentify coverage risks, develop qualified backups, and support succession planning and knowledge transfer for critical roles.\n\nService Requests, CMMS, and Performance\nOwn work-order and service-request governance, including intake, priority, dispatch, owner, dependencies, service-level timing, customer updates, evidence, repeat work, and verified closure.\n\nMonitor service levels, aging work, backlog, preventive maintenance, repeat issues, response quality, and customer feedback; identify data gaps and correct them.\n\nUse dashboards, action registers, inspections, and service reviews to surface emerging risks, remove barriers, and track corrective actions to completion.\n\nKeep operating procedures, site records, work history, inspections, action logs, and reporting accurately and audit-ready.\n\nSafety, Compliance, and Risk\nReinforce safe work practices, stop-work expectations, hazard and incident reporting, required training, contractor controls, and site safety requirements.\n\nCoordinate inspections, permits, training records, audit responses, and corrective actions with ABM Safety, HR, Security, and other designated owners.\n\nLead facilities coordination during urgent incidents by protecting people, setting immediate priorities, notifying the right leaders, engaging qualified responders, communicating status, and tracking recovery actions.\n\nEscalate safety or regulatory threats, critical outages, repeated failures, access disruptions, and other material risks promptly; remain engaged through resolution.\n\nEnsures adherence to regulatory codes, environmental policies, and safety standards such as OSHA and ADA.\n\nVendors, Budget, and Commercial Controls\nMonitor third-party vendor performance on site, verifying scopecompletion, work quality, safety adherence, and timely resolution.\n\nTrack daily operational expenditures, supplies, work orders, and invoice supportdocuments within established guidelines.\n\nIdentify service and cost improvements without deferring required maintenance, safety, compliance, or customer needs.\n\nEscalate vendor disputes, contract interpretations, spend outside delegated limits, and requests that could change approved scope or commercial commitments.\n\nClient Partnership, Projects, and Improvement\nServe as the primary ABM facilities relationship lead for authorized client stakeholders; clarify needs, communicate facts and options, and manage expectations.\n\nProvide regular reporting on service performance, safety, staffing, vendors, budget, open risks, corrective actions, decisions needed and forecast concerns.\n\nCoordinate approved workplace changes, moves, events, inspections, projects, and service transitions with clear requirements, ownership, communication, risk controls, readiness checks, and closeout.\n\nUse root-cause analysis, employee and customer feedback, Lean methods, and approved digital tools to reduce recurring failures, manual effort, delay, rework, and service variability.\n\nContinuity and Cross-Functional Coordination\nCoordinate with Building Engineers, Technicians, eMobility, Safety, Security, IT, Procurement, Finance, and qualified trades to plan and complete work safely.\n\nMaintain current contacts, escalation paths, decision records, site procedures, coverage plans, and handoff notes needed to sustain service during absences or transitions.\n\nEnsure specialized engineering, energized electrical, refrigerant, high-voltage or critical-power, fire-alarm or suppression repair,internal EV-charger repair, engineering design, and other licensed work are assigned to qualified owners.\n\nWhat You'll Bring\nAt least 3 to 5 years of facilities operations experience, including experience leading or supervising site staff or vendor teams.\n\nHands-on experience in facilities management, work order triage, preventive maintenance coordination, and site operations.\n\nExperience with workforce planning, coaching, performance management, safety practices, compliance records, and service recovery.\n\nWorking knowledge of CMMS/work-order systems, service-level reporting, vendor and budget controls, and standard office productivity tools.\n\nAbility to use operational, workforce, vendor, safety, and financial information to set priorities, explain risks, and recommend practical action.\n\nAbility to manage multiple sites or priorities, communicate clearly with employees and senior stakeholders, and respond calmly to urgent issues.\n\nHigh school diploma or equivalent. Equivalent technical, military, facilities, or operational leadership experience is considered.\n\nFacility Management Professional (FMP) or similar industry certification is a plus.\n\nPreferred Skills and Certifications\nBachelor’s degree in facilities management, business, engineering, operations, or a relatedfield.\n\nFMP credential or progress toward relevant facilities certification.\n\nOSHA 10 or 30, First Aid/CPR/AED, incident response, or business-continuity training, where relevant to the assigned site.\n\nProficiency with Google Workspace, Microsoft 365, or similar productivity tools.\n\nExperience with platforms such as Corrigo, ServiceNow, or other CMMS and tools for dashboards, budgets, vendor scorecards, and action tracking.\n\nExperience in a client-facing, multi-site, high-availability, or mission-critical environment.\n\nLean, project or change management, energy management, or facilitiesleadership training.\n\nThe Successful Candidate is:\nHighly organized and dependable.\n\nDetail-oriented and process driven.\n\nEmployee and customer focused.\n\nProactive rather than reactive.\n\nComfortable following up and driving tasks to completion.\n\nAble to work independently while collaborating effectively with a broader team.\n\nAdaptable and comfortable working in an evolving environment.\n\nAble to identify potential issues before they impact the employee experience.\n\nVisible and connected to employees and customers, and consistent aboutfollowing issues through verified resolution.\n\nA capable people-leader who sets expectations, gives direct feedback, develops talent, and addresses performance gaps fairly.\n\nClient-centered while protecting ABM reporting lines, approved scope, service levels, and decision rights.\n\nBeing agile in an ambiguous environment.\n\nWorking Environment & Role Requirements\nOperating within a fast-paced, professional account environment, this role may support personnel across multiple locations or functional teams. 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