{"id":3190271,"url":"https://alion.io/job/abm-industries-national-operations-manager-2","title":"National Operations Manager","company":{"id":6848,"name":"ABM Industries","domain":"abm.com","url":"https://alion.io/company/abm-industries","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":92,"open_postings":67,"ghost_share":0,"stale_share":0.507,"repost_share":0.045,"time_to_fill_p50_days":15,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Little Rock, United States","Nashville, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":115000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-23T19:37:17Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-29T02:11:14Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The National Operations Manager is responsible for leading operations across a large, strategic national account. This role combines strategic oversight with hands-on leadership to design, align, and execute operational programs that deliver exceptional client experiences. The position drives consistency, performance, and continuous improvement across all fulfillment center operations while ensuring alignment with organizational objectives.\nCompensation: $115,000 - $125,000 annual salary (US Dollars)\nThe pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program\nBenefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management\n Provide strategic and operational oversight for all activities within client fulfillment centers, ensuring high performance and service excellence.\n\nDevelop, implement, and maintain standardized operating procedures, performance metrics, and quality benchmarks across all locations.\n\nLead and support Senior Operations Managers to ensure consistent execution, compliance, and a “zero defect” mindset.\n\nCollaborate cross-functionally with internal leaders to ensure alignment, consistency, and effective communication across all site types.\n\nPartner with leadership development teams to identify, train, assess, and mentor operations personnel, including Project Managers and Operations Managers.\n\nEnsure accurate and timely pricing proposals and actively manage accounts receivable processes with urgency and accountability.\n\nAct as a key escalation point for client concerns related to operational performance, ensuring prompt and effective resolution.\n\nIdentify and implement opportunities to reduce operational costs and improve efficiency across the fulfillment center portfolio.\n\nServe as a subject matter expert and consultant, supporting regional teams in the successful implementation and management of services.\n\nOversee safety, security, and compliance efforts, ensuring adherence to all training and regulatory requirements.\n\nPromote a client-centric culture focused on service excellence, communication, and overall customer satisfaction.\n\nConduct regular audits to ensure consistent adherence to standard operating procedures and performance expectations.\n\nDrive the implementation of visual management systems and standardized work practices within warehouse operations.\n\nMonitor industry trends and technological advancements, providing recommendations to enhance innovation and operational effectiveness.\n\nAnalyze key operational metrics and guide teams in achieving targets related to performance, quality, safety, cost, and client satisfaction.\n\nLead continuous improvement efforts by identifying inefficiencies and eliminating non-value-added activities.\n\nMentor and develop leaders, fostering a culture of accountability, quality, and problem-solving.\n\nLead major operational initiatives and projects, including new site launches and training programs.\n\nParticipate in performance reviews and recommend training and development initiatives to strengthen team capabilities.\n\nCommunicate organizational goals, performance updates, and key initiatives to stakeholders through regular reviews and planning sessions.\n\nPerform additional duties and special projects as assigned.\n\n Minimum Qualifications\n5+ years of experience in distribution, logistics, or fulfillment center operations (required).\n\nMulti-site or national level oversight experience is preferred.\n\nStrategic and tactical level experience in leading large teams and front-line leadership.\n\nBachelor’s degree in Business Administration, Operations Management, Supply Chain Management, or a related field, or equivalent experience.\n\nDemonstrated ability to lead, influence, and achieve results through teams.\n\nCore Competencies\nStrong leadership and people management skills\n\nStrategic thinking with a focus on execution and results\n\nAdvanced analytical and problem-solving capabilities\n\nProven experience in process improvement and operational optimization\n\nExcellent interpersonal and communication skills, with a high level of professionalism and empathy\n\nEffective conflict resolution and negotiation abilities\n\nStrong organizational and time management skills, with the ability to manage multiple priorities\n\nHigh attention to detail and commitment to quality\n\nAbility to thrive in a fast-paced, dynamic environment\n\nProficiency in Microsoft Office Suite and standard business systems\n\nAbility to work independently and collaboratively within a team environment\n\nStrong commitment to confidentiality and professionalism\n\nWorking knowledge of continuous improvement methodologies\n\nTalent development and team building\n\nWork Environment\nThis role operates in a dynamic environment that may include office settings, remote work, client locations, and travel. The ability to adapt to changing priorities and environments is essential.","description_format":"text","description_chars":5152,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-24T01:26:19Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3 · green card filings: 2","filings_12m":3,"filings_prev_12m":5,"green_card_filings_12m":2,"median_offered_wage_usd":144500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":4,"expected_fill_days":15,"reasons":["conf:0","stale_co","win:early","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":125000,"is_top_pay":false},"html_url":"https://alion.io/job/abm-industries-national-operations-manager-2","json_url":"https://alion.io/job/abm-industries-national-operations-manager-2.json","meta":{"generated_at":"2026-10-29T05:38:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8734,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6848},"rest":"https://alion.io/mcp/rest/get_company?id=6848"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabm-industries-national-operations-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabm-industries-national-operations-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabm-industries-national-operations-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abm-industries-national-operations-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabm-industries-national-operations-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3190271}},{"tool":"search_jobs","arguments":{"company":"abm.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3190271},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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