{"id":4041816,"url":"https://alion.io/job/abm-industries-project-manager-15","title":"Project Manager","company":{"id":6848,"name":"ABM Industries","domain":"abm.com","url":"https://alion.io/company/abm-industries","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":93,"open_postings":78,"ghost_share":0,"stale_share":0.474,"repost_share":0.038,"time_to_fill_p50_days":20,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":65000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-10T16:24:24Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T22:27:04Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Project Manager is responsible for the daily leadership, operational performance, financial management, and service delivery of ABM's janitorial operations. This position provides direct oversight of cleaning personnel, supervisory staff, quality assurance programs, and periodic maintenance activities while ensuring services meet contractual requirements, customer expectations, and ABM operational standards. The Project Manager serves as the primary on-site liaison between ABM and the customers designated facility management representatives. The successful candidate will demonstrate strong operational leadership, effective communication, financial discipline, and the ability to maintain a professional corporate environment through consistent service execution and proactive facility management.\nCompensation: $65,000.00 per year salary ($U.S. Dollars)\nThe pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program\nSchedule: Revolving schedule of days and nights Monday - Friday, on-call for weekends when needed.\nBenefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management\n 1. Janitorial Operations Management\nDirect and coordinate daily janitorial operations across all contracted facility areas.\n\nEnsure cleaning services are performed according to the approved Statement of Work (SOW), cleaning specifications, and performance standards.\n\nDevelop and maintain daily, weekly, monthly, and periodic cleaning schedules.\n\nAssign personnel and establish cleaning routes based on workload, building occupancy, service frequency, and productivity expectations.\n\nConduct routine inspections of offices, workstations, conference rooms, restrooms, breakrooms, common areas, stairwells, and other contracted spaces.\n\nMonitor cleaning quality and correct service deficiencies promptly.\n\nEnsure all cleaning equipment and materials are properly maintained, stored, and utilized.\n\nCoordinate additional cleaning requirements resulting from facility events, occupancy changes, and special requests.\n\n2. Employee Leadership and Workforce Management\nSupervise and support all assigned janitorial employees, working leads, and supervisors.\n\nCoordinate employee recruitment, onboarding, orientation, and ongoing training.\n\nEstablish clear job assignments, productivity expectations, and performance standards.\n\nManage employee schedules, attendance, shift coverage, and labor allocation.\n\nReview timekeeping and payroll records for accuracy.\n\nMonitor overtime and maintain staffing within approved budget parameters.\n\nConduct employee performance evaluations, coaching, recognition, and corrective actions.\n\nDevelop employee engagement and retention initiatives.\n\nMaintain contingency staffing plans to ensure uninterrupted service delivery.\n\n3. Quality Assurance and Performance-Based Cleaning\nImplement ABM's quality assurance and inspection processes.\n\nMaintain documented cleaning inspections and corrective-action records.\n\nEvaluate cleaning outcomes against the performance requirements established by Ally Financial and its facility management representatives.\n\nIdentify recurring service issues and develop preventive improvement plans.\n\nMaintain accountability for scheduled cleaning and periodic maintenance completion.\n\nUtilize available digital inspection, work-order, and reporting systems.\n\nConduct routine operational reviews with shift leaders and supervisory personnel.\n\nSupport customer audits and contract performance evaluations.\n\n4. Customer Relationship Management\nServe as the primary on-site ABM representative for Ally Financial.\n\nMaintain regular communication with the customer's designated facility management team.\n\nRespond promptly and professionally to customer service requests and concerns.\n\nConduct scheduled customer meetings to review service performance, operational challenges, and improvement opportunities.\n\nCommunicate staffing changes, service interruptions, special projects, and significant building conditions.\n\nMaintain accurate documentation of customer requests, commitments, and resolutions.\n\nProactively identify opportunities to enhance the workplace experience.\n\nSupport customer satisfaction initiatives through visible leadership and responsive service.\n\n5. Financial and Budget Management\nManage account operations within the approved Job Master Form (JMF), labor budget, and operating plan.\n\nMonitor scheduled versus actual labor hours.\n\nReview overtime, payroll expenses, equipment costs, and operational expenditures.\n\nMaintain awareness of account profitability and Variable Gross Profit (VGP).\n\nIdentify operational efficiencies without compromising contractual service quality.\n\nMonitor productivity and make appropriate staffing adjustments.\n\nCoordinate additional-service estimates and change-order requests with ABM leadership.\n\nEnsure work outside the approved scope receives proper authorization before execution.\n\nAssist with monthly financial reviews, forecasting, and budget variance explanations.\n\n6. Periodic Cleaning and Special Projects\nDevelop and maintain a periodic maintenance calendar consistent with the customer-approved SOW.\n\nCoordinate carpet extraction, spot cleaning, hard-floor maintenance, detail cleaning, high dusting, and other contracted periodic services.\n\nEnsure specialized work is properly scheduled, staffed, and documented.\n\nMonitor equipment and chemical requirements for periodic maintenance.\n\nVerify completed work meets customer expectations.\n\nCoordinate approved additional services and project work.\n\nIdentify opportunities for floor care restoration and other facility improvement services.\n\n7. Safety, Security, and Compliance\nEnforce ABM safety policies, OSHA requirements, and customer-specific facility procedures.\n\nConduct regular safety meetings and employee training.\n\nEnsure proper use of PPE, cleaning chemicals, and equipment.\n\nMaintain chemical inventory records and Safety Data Sheet accessibility.\n\nMonitor compliance with Hazard Communication and applicable workplace safety requirements.\n\nEnsure employees follow building access, identification, and security procedures.\n\nProtect customer property, confidential information, and restricted workspaces.\n\nInvestigate and report workplace incidents, near misses, property damage, and security concerns.\n\nMaintain required safety and compliance documentation.\n\n8. Inventory, Supplies, and Equipment Management\nMaintain appropriate inventory levels for ABM-provided cleaning chemicals, equipment, and supplies.\n\nMonitor customer-provided consumables where required by the contract.\n\nCoordinate purchasing requests and inventory replenishment through approved procedures.\n\nEnsure cleaning equipment is inspected, maintained, and repaired as needed.\n\nMonitor chemical usage and material waste.\n\nMaintain organized and secure janitorial closets and storage areas.\n\nIdentify equipment replacement needs and recommend operational improvements.\n\n9. Operational Reporting and Administrative Responsibilities\nPrepare daily, weekly, and monthly operational reports as required.\n\nMaintain staffing rosters, training records, inspection results, and employee documentation.\n\nTrack customer service requests and corrective actions.\n\nDocument periodic cleaning and special-project completion.\n\nParticipate in account financial and operational reviews.\n\nMaintain accurate service records and support customer reporting requirements.\n\nEnsure operational information is communicated effectively between shifts.\n\n Required Qualifications\nMinimum 2-5 years of supervisory or management experience in commercial janitorial or facility services operations.\n\nExperience managing cleaning operations in a large commercial office or corporate environment.\n\nDemonstrated ability to supervise employees across multiple shifts.\n\nWorking knowledge of janitorial cleaning methods, chemicals, equipment, and floor care procedures.\n\nExperience with labor scheduling, timekeeping, budgeting, and operational reporting.\n\nStrong customer service, leadership, and problem-solving skills.\n\nProficiency with Microsoft Office applications and digital reporting systems.\n\nAbility to work independently and manage competing operational priorities.\n\nAbility to perform facility inspections and respond to operational concerns outside standard business hours.\n\nPreferred Qualifications\nExperience managing corporate headquarters, financial services facilities, or large multi-tenant commercial properties.\n\nFamiliarity with performance-based janitorial contracts and customer quality assurance programs.\n\nExperience managing account P&L, labor budgets, and VGP performance.\n\nExperience with digital inspection and workforce management systems.\n\nKnowledge of commercial floor care programs and periodic maintenance planning.\n\nPrevious experience with ABM operational procedures and 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