{"id":4076761,"url":"https://alion.io/job/abm-uk-business-systems-analyst","title":"Business Systems Analyst","company":{"id":2284071,"name":"ABM UK","domain":"abm.co.uk","url":"https://alion.io/company/abm-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":86,"open_postings":20,"ghost_share":0,"stale_share":0.55,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hounslow, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power Apps","optional":false},{"name":"Power Automate","optional":false},{"name":"SharePoint","optional":false},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-11-11T15:38:21Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T21:44:14Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"LOCATION: Heathrow, TW6 2TA\nSHIFT PATTERN: 40 hours per week. Monday to Friday (Hybrid- 3 days in the office/ 2 days remote)\nSALARY: Competitive\nIf you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help!\nROLE OVERVIEW AND PURPOSE\nWe are seeking a Business Systems Analyst to join our Technology team and support the delivery, administration, and continuous improvement of business systems across the organisation.\nThis is a hands-on role that combines business analysis, systems administration, and project coordination. You will work closely with operational stakeholders, technology suppliers, and internal teams to ensure that business requirements are translated into practical, scalable, and effective system solutions.\nThe role is ideally suited to someone who enjoys understanding how businesses operate, solving problems through technology, and taking ownership of implementation activities and systems configuration. You will be expected to work independently, manage multiple priorities, and support the successful delivery of technology initiatives from concept through to implementation to BAU administration.\nRole Breakdown - The role combines responsibilities across three key areas:\nBusiness Systems Analyst (40%) \nSystems Administrator (30%) \nProject Coordinator (30%) \nKEY RESPONSIBILITIES\nBusiness Analysis\nGather, document, and analyse business requirements from operational and support functions. \nTranslate business requirements into system configurations, workflows, datasets, process maps, and implementation plans. \nIdentify opportunities to improve operational processes through technology and automation. \nProduce clear and structured documentation including requirements specifications, process flows, user stories, and solution designs. \nSupport the evaluation of business needs against available system capabilities. \nWork closely with stakeholders to understand challenges and identify practical solutions. \nSystems Administration & Configuration\nSupport the administration, configuration, and maintenance of business systems. \nConfigure system settings, workflows, forms, user permissions, organisational structures, and operational data. \nPrepare, cleanse, validate, and import data into business applications. \nSupport testing activities, defect resolution, and system enhancements. \nCreate and maintain system documentation, training materials, and user guides. \nAssist with user onboarding and support activities. \nProject Coordination & Delivery\nSupport the delivery of technology projects and system implementations. \nCoordinate activities between business stakeholders, suppliers, and internal teams. \nTrack project actions, risks, issues, dependencies, and milestones. \nSupport user acceptance testing, training, deployment, and go-live activities. \nAssist with technology workstreams during new contract mobilisations. \nEnsure project deliverables are completed on time and to the required standard. \nAutomation & Data Management\nDefine, structure, and prepare system master data, and import templates to support operational processes, system scalability, and future reporting requirements. \nAnalyse and manipulate large datasets using MS Excel and other tools. \nValidate data quality and ensure consistency across systems. \nWork comfortably with Microsoft 365 tools including SharePoint and Power Platform technologies, developing Power Automate workflows and Power Apps solutions where appropriate. \nSupplier & Solution Evaluation\nResearch technology vendors, software platforms, and market solutions. \nCompare products and capabilities against business requirements. \nParticipate in supplier demonstrations, workshops, and evaluation activities. \nProvide structured recommendations and analysis to support decision-making. \nUnderstand when requirements can be met through existing technology, low-code solutions, or third-party products.\nRequirements\nEssential\nExperience in a Business Analyst, Systems Analyst, Systems Administrator, Project Coordinator, or similar role. \nExperience configuring or administering business systems. \nStrong requirements gathering and business analysis skills. \nExperience working with business systems and enterprise applications. \nAdvanced Microsoft Excel skills. \nExperience working with structured datasets, data cleansing, and data validation. \nStrong written and verbal communication skills. \nAbility to engage effectively with operational stakeholders. \nExperience supporting technology projects or system implementations. \nStrong organisational and problem-solving skills. \nAbility to manage multiple priorities and deliver outcomes. \nDesirable\nExperience with CAFM, CMMS, workforce management, facilities management, or operational systems. \nExperience with Power platform, especially Power Automate and Power Apps. \nExperience with Power BI or reporting platforms. \nExperience supporting contract mobilisations or business transitions. \nExperience working with third-party software suppliers and implementation partners. \nBenefits\nWe’re proud to offer a great range of benefits including:\n 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home\n Mental Health support and Life Event Counseling\n Get Fit Programme\n Financial and legal support\n Cycle to work scheme\n Access Perks at Work, our innovative employee app where you can find:\n Perks: discounts, gift cards, cashback, and exclusive offers\n Life: Search for resources and tools on topics ranging from family and life to health, money and work\n Support: Online chat or telephone service for urgent support in a crisis\n For more information about ABM’s benefits, visit our\nAbout ABM:\nABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.\nABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.\nFor more information, visit .\nABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 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