{"id":3875873,"url":"https://alion.io/job/abm-uk-supervisor","title":"Supervisor","company":{"id":2284071,"name":"ABM UK","domain":"abm.co.uk","url":"https://alion.io/company/abm-co-uk","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":86,"open_postings":22,"ghost_share":0,"stale_share":0.545,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T16:15:57Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T05:54:00Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Location: Liverpool Airport\nShift Pattern: 4 on 4 off, 40 hours per week\nPay rate: Competitive\nIf you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help!\nPurpose:\nThe Supervisor will be responsible for supervising all PRM staff on shift, working with the Control Team and ensuring compliant use of systems to assist passengers. A direct oversight of the PRM ramp operation working in conjunction with other departments to ensure the overall on time performance of the operation. The Supervisor will work a shift pattern assisting Operations Managers in the running of the operation on a daily basis.\nKey Responsibilities:\nSupervise daily activities to ensure a safe and efficient operation and prescribed customer service levels are met.\nImplement and maintain effective planning and allocation of resources.\nManage all operational staff on shift to deliver a service consistent with Contract SLA’S.\nCompletion of delay reports and submission to relevant airlines ensuring full detailed information has been recorded. \nNote take alongside Operations Managers in investigation meetings where necessary.\nResponsible to Operations Managers for training and development of staff and areas requiring improvement.\nAssist Operations Managers in maintaining staff discipline and conformance and assist in carrying out disciplinary or formal assessments where directed. \nLiaise with Airline on Duty Staff and other regulatory bodies.\nTo liaise with your fellow Supervisors daily and ensure that any outstanding issues are followed up and completed.\nCommunicate with the Controllers regarding any potential problems which may be encountered within the operation.\nEnsure that staff are using systems appropriately to record correct data as per CAA requirements.\nEnsure staff undertake full equipment checks. \nMonitor the ramp team activities through visual inspections, quality assurance and compliance checks and record via internal systems ie Assessnet, One Drive. \nInvestigate and report any incidents or occurrences ensuring immediate escalation to Operations Managers. \nMonitor staff/team sickness and absence and report to Operations Managers.\nChallenge and investigate poor performance.\nEnsure that all company uniform policy is adhered to and that all personal protection equipment is always worn.\nConduct performance meetings in association with Operations Managers as directed.\nEnsure that all necessary updates and other information are passed on to colleagues.\nEnsure the Operations Manager is kept fully updated on all correspondence and daily activities.\nTake appropriate action if standards are not met, up to and including assisting Operations Managers in disciplinary procedures,\nMonitor all additional revenue opportunities.\nCoach staff where required.\nSupport the resolution of customer complaints and passenger queries. \nCarry out any reasonable task requested. \nWhen required to cover holidays for key operational roles. \nCarry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.\nRequirements\nRequired Experience and Skills:\n Previous experience of primarily working in a similar role is desirable.\nMust have the right to work in the UK.\nMust pass a DBS check.\nMust be able to provide 5 years reference information.\nMust have a full UK driving license. \nBehaviors:\nExcellent communication & interpersonal skills. \nFlexibility.\nInnovative.\nAchievement orientated. \nEnergy/Drive. \nBenefits\nWe’re proud to offer a great range of benefits including:\n24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home\nMental Health support and Life Event Counseling\nGet Fit Programme\nFinancial and legal support\nCycle to work scheme\nAccess Perks at Work, our innovative employee app where you can find:\nPerks: discounts, gift cards, cashback, and exclusive offers\nLife: Search for resources and tools on topics ranging from family and life to health, money and work\nSupport: Online chat or telephone service for urgent support in a crisis\nFor more information about ABM’s benefits, visit our\nAbout ABM:\nABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.\nABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.\nFor more information, visit .\nABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 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