{"id":2164803,"url":"https://alion.io/job/abm-uk-supplier-enablement-lead","title":"Supplier Enablement Lead","company":{"id":2284071,"name":"ABM UK","domain":"abm.co.uk","url":"https://alion.io/company/abm-co-uk","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":83,"open_postings":19,"ghost_share":0,"stale_share":0.684,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":35000,"max":38000,"currency":"GBP","period":"year","gross":null,"usd_annual":50828},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-09T09:34:12Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-28T14:55:16Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"JOB TITLE: COUPA Procurement Administrator / Supplier Enablement Lead\nLOCATION: Heathrow\nREPORTING TO: Procurement Director\nSALARY: £35,000 - £38,000 per annum\nIf you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help!\nSCOPE OF THE ROLE\nTo ensure smooth supplier integration, catalogue enablement, and data governance between Oracle and COUPA for ABM UK, acting as the operational bridge between Procurement, IT, and the Global COUPA team.\nKey Responsibilities:\nSupplier Management \nSupport onboarding/offboarding in Oracle and monitor data flow to COUPA. \nValidate supplier data and reporting accuracy. \nRaise ServiceNow tickets for interface or system errors. \nSupplier Enablement & Catalogue Management \nIdentify suppliers suitable for hosted or punch-out catalogues based on spend and strategic relevance. \nFacilitate catalogue setup and communication between suppliers and business. \nCoordinate technical catalogue implementation with IT/U.S. team. \nMaintain a supplier enablement tracker and progress report. \nSystem Administration \nManage supplier and catalogue data in the COUPA test environment. \nOversee supplier group permissions and content group management. \nCoordinate testing and approval for promotion to Production. \nContent Group Governance \nMaintain and update UK-specific content group structures (suppliers, catalogues, ship-to addresses). \nLiaise with Operations to ensure site accuracy. \nAct as UK custodian for content group governance aligned with global standards. \nStakeholder Collaboration \nAct as the first point of contact for supplier/user issues in COUPA. \nLiaise with U.S. COUPA support (Kevin, Sharon) and internal teams (Procurement, IT, Ops). \nSupport Procurement and Operations with reporting and supplier data analytics. \nProcess & Training \nDocument end-to-end SOPs for supplier enablement and catalogue management. \nSupport training for new users and suppliers. \nDrive continuous improvement in supplier enablement processes. \n3. Process Flow Overview\nStage 1: Supplier Identification\nRun COUPA spend reports to identify potential catalogue suppliers. \nDiscuss and prioritise with Procurement and Operations. \nStage 2: Supplier Enablement\nContact suppliers to confirm hosted or punch-out capability. \nEngage IT/U.S. COUPA team for punch-out setup if required. \nStage 3: Catalogue Development\nHosted Catalogue: Share template with supplier, validate data, and upload to COUPA test. \nPunch-Out: Coordinate technical integration and testing with IT/U.S. team. \nStage 4: Testing & Approval\nTest catalogue functionality (pricing, workflow, access). \nRaise ServiceNow tickets for issues and validate fixes. \nRequest promotion to Production upon successful testing. \nStage 5: Content Group Management\nAssign supplier/catalogue to appropriate content groups and ship-to addresses. \nUpdate visibility per BU/site. \nMaintain a governance log. \nStage 6: Ongoing Maintenance\nReview catalogue performance quarterly. \nDeactivate inactive suppliers (e.g., no spend for 6 months). \nMaintain relationships with suppliers and stakeholders. \nSupport reporting, training, and process improvement. \nRequirements\nEssential\nExperience in procurement, supplier enablement, procurement operations, or systems administration\nExperience supporting supplier onboarding and offboarding processes\nExperience managing or supporting hosted and punch-out catalogues\nWorking knowledge of COUPA or a similar procurement platform\nWorking knowledge of Oracle or a similar ERP system\nExperience using ServiceNow or a similar ticketing system\nExperience validating supplier data, reporting, and data accuracy\nExperience working across Procurement, IT, Operations, and external suppliers\nExperience coordinating testing, issue resolution, and promotion to production\nStrong organisational skills with the ability to manage trackers, governance logs, and multiple priorities\nStrong attention to detail and accuracy\nClear written and verbal communication skills\nAbility to document processes and support user or supplier training\nDesirable\nPrevious experience in supplier enablement or catalogue management within a large organisation\nExperience working within a global systems or procurement framework\nExperience with supplier data analytics, spend reporting, or procurement reporting\nExperience maintaining content groups, permissions, or catalogue visibility controls\nExperience supporting process improvement or continuous improvement activity\nRelevant qualification in procurement, business administration, or systems administration\nBenefits\nWe’re proud to offer a great range of benefits including:\n 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home\n Mental Health support and Life Event Counseling\n Get Fit Programme\n Financial and legal support\n Cycle to work scheme\n Access Perks at Work, our innovative employee app where you can find:\n Perks: discounts, gift cards, cashback, and exclusive offers\n Life: Search for resources and tools on topics ranging from family and life to health, money and work\n Support: Online chat or telephone service for urgent support in a crisis\n For more information about ABM’s benefits, visit our\nAbout ABM:\nABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.\nABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.\nFor more information, visit .\nABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 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