{"id":3812933,"url":"https://alion.io/job/abm-uk-trolley-collector","title":"Trolley Collector","company":{"id":2284071,"name":"ABM UK","domain":"abm.co.uk","url":"https://alion.io/company/abm-co-uk","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":86,"open_postings":20,"ghost_share":0,"stale_share":0.55,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-10T06:52:35Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Edinburgh, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T15:14:25Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T17:23:43Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"LOCATION: Gyle Shopping Centre\nSHIFT PATTERN: Set 3 days per week Fri, Sat, Sun, 24 hours per week (CONTRACT)\nPAY RATE: Competitive\nIf you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help!\nThe Trolley Collector is responsible for ensuring shopping trolleys are collected, returned, and made available for customers across Gyle Shopping Centre and associated car parks.\nThis is a physically demanding outdoor role requiring the successful candidate to work in all weather conditions while maintaining high standards of safety, customer service, and presentation throughout the centre. The role plays a key part in delivering a positive customer experience by keeping trolley bays organised, car parks free from obstructions, and ensuring customers have access to trolleys when required.\nKey Responsibilities\nCollect shopping trolleys from car parks, external areas, and designated collection points across the site. \nReturn trolleys safely and efficiently to customer access points and trolley bays. \nEnsure trolley stores remain tidy, organised, and adequately stocked throughout the day. \nRemove abandoned trolleys from roadways, pedestrian walkways, landscaped areas, and other inappropriate locations. \nReport damaged or defective trolleys for repair or replacement. \nSite Presentation\nSupport the overall appearance and cleanliness of external areas. \nCarry out litter picking and basic housekeeping duties within designated external zones where required. \nHelp maintain safe and obstruction-free pedestrian and vehicle routes. \nReport any hazards, defects, or maintenance issues identified during patrols. \nCustomer Service\nProvide a friendly and professional service to customers and visitors. \nAssist customers with enquiries and directions when required. \nPromote a positive image of The Gyle through professional behaviour and appearance. \nSupport centre events and operational activities as directed. \nHealth & Safety\nFollow all company Health & Safety policies, procedures, and safe systems of work. \nUse trolley collection equipment safely and correctly. \nMaintain awareness of vehicle and pedestrian movements within the car parks. \nReport accidents, incidents, near misses, and unsafe conditions promptly. \nWear all required PPE and uniform provided. \nTeam Working\nWork closely with security, cleaning, and centre management teams. \nProvide support during busy trading periods and special events. \nParticipate in training, toolbox talks, and competency assessments. \nUndertake additional duties appropriate to the role as required. \nPerson Specification\nPhysically fit and capable of undertaking a demanding manual role involving extensive walking, pushing, pulling, and working outdoors. \nAbility to work in all weather conditions throughout the year. \nReliable, punctual, and self-motivated. \nGood communication and customer service skills. \nAbility to work independently and as part of a team. \nFlexible approach to working hours, including weekends and bank holidays. \nStrong awareness of health and safety requirements. \nDesirable Requirements\nPrevious experience in a customer service, retail, facilities, or trolley collection role. \nBasic understanding of health and safety practices. \nBenefits\nWe’re proud to offer a great range of benefits including:\n 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home\n Mental Health support and Life Event Counseling\n Get Fit Programme\n Financial and legal support\n Cycle to work scheme\n Access Perks at Work, our innovative employee app where you can find:\n Perks: discounts, gift cards, cashback, and exclusive offers\n Life: Search for resources and tools on topics ranging from family and life to health, money and work\n Support: Online chat or telephone service for urgent support in a crisis\n For more information about ABM’s benefits, visit our\nAbout ABM:\nABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.\nABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.\nFor more information, visit .\nABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 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