{"id":4076765,"url":"https://alion.io/job/abm-uk-ukg-technical-analyst","title":"UKG Technical Analyst","company":{"id":2284071,"name":"ABM UK","domain":"abm.co.uk","url":"https://alion.io/company/abm-co-uk","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":86,"open_postings":20,"ghost_share":0,"stale_share":0.55,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hounslow, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-11-11T15:38:21Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T15:38:21Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"LOCATION: Heathrow, TW6 2TA\nSHIFT PATTERN: 40 hours per week. Monday to Friday (Hybrid- 3 days in the office/ 2 days remote)\nSALARY: Competitive\nIf you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help!\nROLE OVERVIEW AND PURPOSE\nABM UK is seeking a highly skilled UKG System Analyst to support and optimise the organisation’s workforce management system. This role will focus on the implementation, configuration, support, and continuous improvement of UKG Pro Workforce Management (Dimensions) across UK and Ireland.\nThe UKG System Analyst will act as a subject matter expert (SME), responsible for delivering high-quality system configurations, integrations, data migrations, and reports. The role requires strong technical knowledge of time and attendance (T&A) systems, stakeholder engagement skills, and a track record of leading successful system deployments and enhancements.\nThis position plays a key role in ensuring that ABM’s workforce management systems enable operational efficiency, compliance, and employee experience improvements\nKEY RESPONSIBILITIES\nAct as Subject Matter Expert for UKG Pro (Dimensions), advising on best practices and system capabilities. \nLead system configuration, implementation, testing, and post-go-live support for new country rollouts and system upgrades. \nSupport User Acceptance Testing (UAT), System Integration Testing (SIT), and payroll cycle testing. \nManage data cleansing, validation, and migration activities to maintain system accuracy and integrity. \nTroubleshoot and resolve complex technical and functional issues, including integrations, device configurations, and scheduling modules. \nProvide business-as-usual (BAU) system support while driving enhancements and process improvements. \nDocument business requirements, system configurations, and process maps in collaboration with business analysts and key stakeholders. \nDeliver user training, knowledge transfer, and hypercare support post-implementation. \nEnsure compliance with GDPR, ITIL, and change management processes. \nRequirements\nMinimum 5 years’ experience implementing and supporting UKG Pro Workforce Management (Dimensions). \nStrong technical expertise in workforce management modules including Timekeeping, Scheduling and Forecasting. \nProven experience delivering implementations, system upgrades, and multi-country rollouts. \nExperience in leading UAT, SIT, payroll testing cycles, and successful transitions to BAU. \nFamiliarity with HR/payroll system integrations (including Oracle, ADP) \nStrong analytical and problem-solving skills with attention to detail. \nExcellent stakeholder engagement and communication skills, with experience working across HR, Payroll, IT, and vendor teams. \nProfessional certifications desirable: PRINCE2, ITIL, UKG Dimensions training. \nBenefits\nWe’re proud to offer a great range of benefits including:\n 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home\n Mental Health support and Life Event Counseling\n Get Fit Programme\n Financial and legal support\n Cycle to work scheme\n Access Perks at Work, our innovative employee app where you can find:\n Perks: discounts, gift cards, cashback, and exclusive offers\n Life: Search for resources and tools on topics ranging from family and life to health, money and work\n Support: Online chat or telephone service for urgent support in a crisis\n For more information about ABM’s benefits, visit our\nAbout ABM:\nABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.\nABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.\nFor more information, visit .\nABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 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