{"id":1180667,"url":"https://alion.io/job/abou-ghaly-motors-customer-service-agent-hurghada","title":"Customer Service Agent - Hurghada","company":{"id":668953,"name":"ABOU GHALY MOTORS","domain":"aboughalymotors.com","url":"https://alion.io/company/aboughalymotors","size_band":"201-500","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":100,"open_postings":28,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hurghada, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":60000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":708},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-24T13:52:25Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T16:59:36Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are looking for a Customer Service / Rental Agent to join our team and be responsible for delivering an excellent customer experience throughout the vehicle rental journey.\nThe role involves handling customer check-in and check-out, responding to rental-related queries and concerns, inspecting vehicles, maintaining fleet inventory, and supporting daily fleet operations. The successful candidate will also be responsible for promoting additional rental services and supporting accident, damage, and technical defect reporting.\nThe ideal candidate should have strong communication and customer service skills, good attention to detail, the ability to multitask, and a very good command of English.\nRequirements\nBachelor’s degree.\n0-3 years of relevant experience.\nPrevious experience in the customer service or service sector is preferred.\nVery good command of English, both verbal and written.\nFluent Arabic, both verbal and written.\nGood communication and customer service skills.\nGood operational and multitasking abilities.\nStrong attention to detail and accuracy.\nBasic knowledge of MS Office applications.\nAbility to work in a fast-paced environment and handle customer queries professionally.\nValid driving license and good driving skills.","description_format":"text","description_chars":1250,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-24T13:52:25Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":32,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-09-24T17:51:03Z"},"pay":null,"html_url":"https://alion.io/job/abou-ghaly-motors-customer-service-agent-hurghada","json_url":"https://alion.io/job/abou-ghaly-motors-customer-service-agent-hurghada.json","meta":{"generated_at":"2026-09-24T17:51:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}