{"id":1495764,"url":"https://alion.io/job/about-behavioral-health-quality-manager","title":"Behavioral Health Quality Manager","company":{"id":1952001,"name":"Richmond University Medical Center","domain":"rumcsi.org","url":"https://alion.io/company/rumcsi","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":56,"ghost_share":0,"stale_share":0.518,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":118000,"currency":"USD","period":"year","gross":null,"usd_annual":118000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-08-14T00:00:00Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-11-03T18:54:51Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":81},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\nDay Shift - 7.5 Hours (United States of America)Job Title:\nBehavioral Health Quality Manager\nReports To:\nAVP, Department of Psychiatry and Behavioral Science\nPosition Summary:\nThe Behavioral Health Quality Manager ensures behavioral health programs meet high standards of patient safety, regulatory compliance, and quality of care. Reporting to the AVP of Behavioral Health, this role leads regulatory readiness, performance measurement, quality and process improvement, incident management, and patient experience initiatives. The manager partners with leadership, clinical teams, and quality/risk staff to identify risks, implement corrective actions, and foster a culture of continuous learning and patient-centered care.\nKey Responsibilities:\nEnsure compliance with OMH, OASAS, OPWDD, NYS Justice Center, CMS, TJC, and other applicable regulations, lead survey and audit preparedness.\n\nOversee collection, analysis, and reporting of quality and performance metrics; identify trends to drive improvement.\n\nLead process improvement initiatives to enhance patient outcomes, operational efficiency, and safety.\n\nManage incident reporting lifecycle: investigation, root cause analysis, corrective/preventive actions, and trend monitoring.\n\nCollaborate with staff and leadership to enhance patient experience and support staff development in quality and safety practices.\n\nQualifications:\nBachelor’s degree in nursing, Health Administration, Social Work, Psychology, or related field; Master’s preferred.\n\n2-4+ years in quality management, performance improvement, or regulatory compliance in behavioral health or healthcare settings.\n\nKnowledge of OMH, OASAS, OPWDD, NYS Justice Center, CMS, TJC requirements.\n\nExperience with incident management, root cause analysis, and corrective action plans.\n\nStrong analytical, problem-solving, and communication skills.\n\nFamiliarity with quality improvement methodologies (Lean, Six Sigma, PDSA) and benchmarking tools preferred.\n\nSupervisory experience a plus.\n\nSalary Range: $110,000 - $118,000\nEmployment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!","description_format":"text","description_chars":2893,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Higher Education","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-09-30T02:08:44Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.395,"p_room":0.28,"age_days":81,"expected_fill_days":29,"reasons":["conf:7","stale_co","win:tail","crowd:"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":118000,"is_top_pay":false},"html_url":"https://alion.io/job/about-behavioral-health-quality-manager","json_url":"https://alion.io/job/about-behavioral-health-quality-manager.json","meta":{"generated_at":"2026-11-03T22:16:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":811,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1952001},"rest":"https://alion.io/mcp/rest/get_company?id=1952001"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabout-behavioral-health-quality-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabout-behavioral-health-quality-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabout-behavioral-health-quality-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/about-behavioral-health-quality-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabout-behavioral-health-quality-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1495764}},{"tool":"search_jobs","arguments":{"company":"rumcsi.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1495764},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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