{"id":3452386,"url":"https://alion.io/job/about-oxford-brookes-lead-developer-servicenow","title":"Lead Developer (ServiceNow)","company":{"id":1759625,"name":"About Oxford Brookes","domain":"brookes.ac.uk","url":"https://alion.io/company/brookes-ac-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":47389,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":63069},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-28T00:00:00Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"At Oxford Brookes University, we take immense pride in the outstanding experience we offer our staff. You’ll become part of a welcoming, professional community where every individual is valued and recognised as integral to our collective success.\n\nAs a modern, forward-thinking institution, we are deeply rooted in a city renowned for its rich cultural and academic heritage. Oxford Brookes is globally recognised for its commitment to high-quality teaching, impactful research, and delivering an exceptional student experience. Our vision is clear: to shape tomorrow through a unique blend of the modern and the traditional, by embracing diversity, seeking innovation, and excelling in education and research.\n\nAbout the Role\n\nAs a ServiceNow Lead Developer, you will play a pivotal role at an exciting time of expansion within Oxford Brookes University’s Information Technology Services (ITS) Directorate. Working in close partnership with our ServiceNow Solutions Architect and ServiceNow Product Manager, you will lead the design, development, configuration and support of robust technical solutions on our growing ServiceNow platform. Your work will directly empower faculties and directorates across the university. Core responsibilities span platform administration, core architecture maintenance, custom application development and early-life technical support.\n\nThis is a full time, 2-year fixed term role.\n\nAbout You\n\nYou are an engaged, solution focused ServiceNow professional who combines technical capability with a genuine passion for delivering value. Holding a ServiceNow System Administrator certification alongside a university degree (or equivalent experience), you bring hands-on expertise across the full software development lifecycle and a thorough understanding of the platform.\n\nWith sharp analytical problem solving skills and a clear communication style, you excel at translating requirements from non technical stakeholders into high performing solutions. Your customer orientated approach and collaborative mindset will enable you to thrive as you drive platform growth and elevate our enterprise IT services.\n\nWorking Arrangements\n\nWe support hybrid working. While our team is based at the Headington Campus in Oxford, we are happy to explore flexible arrangements that balance remote work with time spent on campus to foster team engagement and collaboration. There is an expectation to be on campus at least one day per week, however you are expected to be flexible to suit business needs.\n\nBenefits\n\nAs one of the largest employers in Oxford, we pride ourselves on the great experience we offer our staff. You’ll join a friendly, professional environment where every member of staff is recognised as important to the success of Oxford Brookes University. To find out more about the benefits of working for Oxford Brookes, please visit www.brookes.ac.uk/job-vacancies/working-at-brookes.\n\nEquality, Diversity and Inclusion\n\nAt Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.\n\nAs a Disability Confident Employer we guarantee to interview any disabled applicant who meets the essential selection criteria.\n\nFor an informal discussion with a recruiting manager, please contact the ITS administration team at: \n£47,389 rising to £51,753. Grade 9, market supplemented to Grade 10","description_format":"text","description_chars":3645,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Design & Creative","Education","Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-29T11:42:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":30,"reasons":["seen:3","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":63069,"is_top_pay":false},"html_url":"https://alion.io/job/about-oxford-brookes-lead-developer-servicenow","json_url":"https://alion.io/job/about-oxford-brookes-lead-developer-servicenow.json","meta":{"generated_at":"2026-10-31T16:47:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26296,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1759625},"rest":"https://alion.io/mcp/rest/get_company?id=1759625"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabout-oxford-brookes-lead-developer-servicenow"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabout-oxford-brookes-lead-developer-servicenow"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabout-oxford-brookes-lead-developer-servicenow"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/about-oxford-brookes-lead-developer-servicenow\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabout-oxford-brookes-lead-developer-servicenow"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3452386}},{"tool":"search_jobs","arguments":{"company":"brookes.ac.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3452386},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}