{"id":741691,"url":"https://alion.io/job/abqhch-social-services-coordinator","title":"Social Services Coordinator","company":{"id":669332,"name":"Abqhch","domain":"abqhch.org","url":"https://alion.io/company/abqhch","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"BambooHR","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Albuquerque, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":85000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":594},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-01T00:00:00Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-09-24T10:59:39Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.\nThe Social Services Coordinator is responsible for the development, implementation, and oversight of the administrative and field operations of the Community Support Workers (CSW).\nThis is a full-time, exempt position.\nDuties and Responsibilities:\nMonitor day-to-day activities and productivity of the teams\nProvide training, performance review, coaching, support, and professional development to the teams\nEnsure caseloads are covered by providing CCSS services as needed to bridge service gaps during staff absences or vacancies.\nCoordinator will have direct service expectations to average 10 encounters per month\nReport accurate and thorough statistical and narrative program data to other AHCH leadership, Board, and funders through Program Review Committee\nRepresent AHCH in meetings and trainings with community partners\nMaintain adherence to all contractual and performance requirements, including timely and accurate reporting for relevant funders\nEnsure quality assurance and quality improvement in all CSW activities including client services, billing, and documentation.\nWork in an integrated manner with all AHCH departments to ensure access to wrap-around services for AHCH clients\nConduct program evaluation to determine opportunities to enhance client services and identify where barriers to client services exist within the programs\nWork closely with the Behavioral Health Director and Social Services Director to coordinate clinical supervision of Community Support Workers (CSWs) in compliance with Comprehensive Community Support Services (CCSS) standards\nTrack billing data and effectively communicate impact of program performance on financial sustainability of the organization\nServe as a resource to other departments regarding social CSW programming\nTrack program budget in conjunction with Social Services Director\nMaintain proficiency in the EHR\nFacilitate appropriate and required training to team\nOversight on adherence to HIPAA compliance in the department\nWill attend Program Review Committee meetings\nWill attend Manager/Coordinator meetings\nMinimum Qualifications:\nAbility to thrive in a complex non-profit healthcare setting\nAbility to work with peers to lead change, high performance, and innovation\nMust have ability to analyze data and effectively communicate impact of data to AHCH leadership and staff\nHigh level of organization and adherence to deadlines\nAbility to work in an integrated manner with all levels of organizational staff\nPrevious experience working with underserved populations and/or those with SMI/CMI and/or substance abuse disorder\nBachelor’s degree in Human Services \n4 years of experience in social services or behavioral health setting working with AHCH target population\n1 year supervisory experience\nPreferred Qualifications:\nMaster’s degree in Human Services, Behavioral Health, or relevant field or commensurate relevant work experience\nPrevious experience in Medicaid billing and/or CCSS\nCCSS certification\nPrevious experience working in a FQHC or community healthcare setting\nBilingual Spanish/English\nAll benefits start the month after you begin work:\nLow cost medical, vision, and dental insurance with health club membership\nLife insurance and Accidental Death and Dismemberment fully paid for by organization\nLong Term Disability fully paid for by organization\nPaid Time Off - 24 days in first year of employment\nCatastrophic Sick Time accrual\n7 Paid holidays\nHealth Care and Dependent Care Flexible Spending Accounts\n401k with employer match\nStudent loan forgiveness eligible \nWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\nThis organization participates in E-Verify.","description_format":"text","description_chars":4353,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Proficiency (C2)","optional":true}]},"benefits":["401k plan","Dental insurance","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-11T12:51:42Z"}],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.731,"p_room":0.9,"age_days":23,"expected_fill_days":42,"reasons":["conf:2","win:mid"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/abqhch-social-services-coordinator","json_url":"https://alion.io/job/abqhch-social-services-coordinator.json","meta":{"generated_at":"2026-09-24T11:44:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}