{"id":1222367,"url":"https://alion.io/job/abramson-labor-group-client-support-associate-attorney-workers-compensation","title":"Client Support Associate Attorney - Worker's Compensation","company":{"id":7689,"name":"Abramson Labor Group","domain":"abramsonlaborgroup.com","url":"https://alion.io/company/abramson-labor-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":71,"open_postings":74,"ghost_share":0.486,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Legal","role_family":"Legal","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":110000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T17:05:35Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-21T05:13:33Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":26},"description":"Abramson Labor Group is a leading employment and workers' compensation law firm dedicated to advocating for employees' rights. Based in Burbank, CA, we are determined in representing workers who have faced discrimination, harassment, wrongful termination, wage disputes, and workplace injuries. Our team is committed to providing top-tier legal representation with a client-focused approach, ensuring that every case receives the attention and expertise it deserves.\nAt Abramson Labor Group, we foster a dynamic and collaborative work environment where professionals can grow while making a meaningful impact in the lives of our clients. If you are passionate about employment law and workers' rights, we invite you to join our dedicated team.\n Abramson Labor Group is seeking a compassionate and articulate Client Support Associate Attorney to join our Workers’ Compensation department in a fully remote capacity. In this client-facing role, the successful candidate will serve as the attorney point of contact for injured workers with active claims, responding to client call requests and providing clear, accurate counsel about their benefits, medical treatment, and what to expect next in the workers’ compensation process. This position is dedicated exclusively to client communication and does not involve drafting, filings, court appearances, or case strategy, making it an excellent fit for attorneys who enjoy working directly with people and value a regular, predictable schedule.\nKey Responsibilities\nRespond to and complete client call assignments routed through Actionstep, following a first-in, first-out and priority-based protocol.\nComplete all assigned client calls within two (2) business days, documenting a reason for any delay in accordance with department compliance standards.\nPrioritize urgent matters, including stoppages of benefits, denied or delayed medical treatment, and imminent hearing or evaluation dates.\nCounsel clients on the status of temporary disability (TTD/TPD) payments, medical treatment authorizations, and utilization review denials.\nPrepare clients for Qualified Medical Evaluations (QME), Independent Medical Evaluations (IME), depositions, and WCAB hearings.\nAnswer client questions about work restrictions, return to work, permanent disability ratings, and the settlement process.\nExplain workers’ compensation concepts and procedures in plain, easy-to-understand language so clients feel informed and supported.\nAddress client concerns promptly and help de-escalate sensitive or emotionally charged conversations.\nAccurately document all client interactions, advice provided, and follow-up items in Actionstep.\nIdentify and escalate benefit disputes, deadline risks, or case-related concerns to the handling attorney or case manager in a timely manner.\nCollaborate with case managers, paralegals, and handling attorneys to ensure clients receive consistent and accurate information.\nMaintain strict confidentiality and adhere to all ethical and professional responsibility standards.\n Working knowledge of the California workers’ compensation system, including benefits, the medical-legal process, and WCAB procedures.\nExceptional verbal communication skills with a warm, professional phone presence.\nStrong active listening skills and the ability to convey complex information clearly and concisely.\nEmpathetic and patient, with the ability to remain calm and composed in difficult conversations with injured workers.\nExcellent organizational skills and attention to detail when documenting client communications.\nAbility to manage a steady volume of calls while maintaining quality and meeting daily deadlines.\nComfortable using case management software (Actionstep experience is a plus), phone systems, and standard office technology.\nBilingual in English and Spanish is a plus.\nReliable home office setup with high-speed internet and a quiet, private workspace suitable for confidential calls.\nEducation & Experience\nEducation: Juris Doctor (JD) from an ABA-accredited law school.\nLicensure: Active member in good standing of the State Bar of California.\nExperience:\nExperience in California workers’ compensation law is strongly preferred; applicant-side experience is a plus.\nExperience in a client-facing legal role, such as client relations, intake, or client counseling, is preferred.\nPrior experience in a high-volume, phone-based environment is highly desirable.\nNewly barred attorneys with a strong interest in workers’ compensation are encouraged to apply.\nSkills & Qualifications\nWorking knowledge of the California workers’ compensation system, including benefits, the medical-legal process, and WCAB procedures.\nExceptional verbal communication skills with a warm, professional phone presence.\nStrong active listening skills and the ability to convey complex information clearly and concisely.\nEmpathetic and patient, with the ability to remain calm and composed in difficult conversations with injured workers.\nExcellent organizational skills and attention to detail when documenting client communications.\nAbility to manage a steady volume of calls while maintaining quality and meeting daily deadlines.\nComfortable using case management software (Actionstep experience is a plus), phone systems, and standard office technology.\nBilingual in English and Spanish is a plus.\nReliable home office setup with high-speed internet and a quiet, private workspace suitable for confidential calls.\n What We Offer:\nCompetitive salary of $110,000 -$130,000 and performance-based bonuses.\nComprehensive benefits package, including health insurance, retirement plans, and unlimited paid time off (PTO).\nOpportunities for professional development and continuing legal education (CLE).\nA supportive work environment dedicated to teamwork, integrity, and excellence in client service.\nOpportunities for professional development and continuing legal education in workers’ compensation practice.\nA collaborative and supportive work environment dedicated to teamwork, integrity, and excellence in client service.\nThe opportunity to make a meaningful difference for injured workers and their families.\n.\nDepartment\nWorker's Compensation\nEmployment Type\nFull Time\nLocation\nCalifornia\nWorkplace type\nRemote\nCompensation\n$110,000 - $130,000\nFinal offered salary is commensurate with experience.","description_format":"text","description_chars":6339,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Health insurance","Home office","Professional development","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Legal Services"],"lifecycle":[{"event":"open","at":"2026-09-25T12:34:37Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring 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