{"id":123297,"url":"https://alion.io/job/absa-specialist-solution-analyst","title":"Specialist Solution Analyst","company":{"id":5669,"name":"Absa Group","domain":"absa.co.za","url":"https://alion.io/company/absa","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":8,"ghost_share":0,"stale_share":0.5,"repost_share":0.125,"time_to_fill_p50_days":6,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sandton, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-25T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T21:14:04Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":50},"description":"Empowering Africa’s tomorrow, together…one story at a time.\nWith over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.\n\nBelonging at Absa\nAbsa is committed to creating an inclusive workplace where everyone can thrive. We are an equal opportunity employer and welcome applications from suitably qualified individuals from diverse backgrounds. In support of our Diversity, Equity, Inclusion and Belonging (DEIB) commitments and Employment Equity objectives, preference may be given to candidates from underrepresented designated groups, including persons with disabilities. We encourage applicants who may require reasonable accommodation during the recruitment process to let us know so that appropriate support can be provided.\n Job Summary\nWork as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomesJob Description\nSpecialist System Analyst\nGrade: AVP\nBusiness Area: Technology / Business Banking Technology - Recoveries\nReports To: Lead Solution Analyst / Engineering Manager / Lead Technology Partner\nRole Purpose\nThe Specialist System Analyst is responsible for analysing business requirements and translating them into detailed system, integration, and technical specifications that enable effective technology delivery. The role acts as the bridge between business stakeholders, architects, developers, QA teams, and operational users to ensure solutions are feasible, scalable, and aligned to business needs.\nThe incumbent owns the analysis of system functionality, configurations, interfaces, and technical impacts and supports the teams through the execution and completion of the system design.\nKey Responsibilities\nRequirements Analysis & Documentation\nAnalyse, and validate business and system requirements.\nTranslate business requirements into detailed technical specifications and user stories.\nDocument functional, non-functional, integration, and data requirements.\nEnsure requirements are testable, traceable, and aligned to business objectives.\nFacilitate requirement workshops and solution discussions.\nSystem & Solution Design\nAnalyse existing systems and identify solution options.\nProduce detailed system specifications and process flows.\nDefine configuration and integration requirements.\nCollaborate with architects to ensure alignment with enterprise standards.\nIdentify solution gaps and recommend remediation approaches.\nDelivery Support\nWork closely with developers throughout the development lifecycle.\nClarify requirements and resolve design issues.\nParticipate in backlog refinement, sprint planning, and reviews.\nSupport implementation planning and release readiness activities.\nEnsure delivered solutions meet agreed business outcomes. \nTesting & Validation\nDefine acceptance criteria and support test case development.\nSupport SIT and User Acceptance Testing (UAT).\nValidate system functionality against requirements.\nInvestigate defects and support root cause analysis.\nEnsure appropriate solution quality before deployment.\nProduction Support & Continuous Improvement\nInvestigate production incidents and recurring system issues.\nAnalyse root causes and recommend permanent fixes.\nMonitor solution performance and identify optimisation opportunities.\nSupport change requests, enhancements, and system upgrades.\nContribute to continuous improvement initiatives.\nMinimum Qualifications\nEssential\nBachelor's Degree in: Information Systems Computer Science Engineering Technology Related discipline / Solution Design Qualifications\nPreferred\nCBAP, CCBA or ECBA\nAgile or SAFe Certification\nTOGAF Foundation\nSQL or Data Analysis Certification\nExperience\nEssential\n5 years experience in System Analysis, Solution Analysis \n5 years experience in Software Development, preferrably Salesforce or nCino related\nExperience working within Agile and SAFe environments.\nExperience producing technical specifications.\nExperience working with developers and QA teams.\nExperience supporting UAT and production deployments.\nPreferred\nBanking or Financial Services experience.\nExperience with: Credit Systems Collections & Recoveries Platforms Salesforce nCino API Integrations Data and Reporting Solutions\nTechnical Competencies\nSystem Analysis\nSolution Design\nProcess Modelling\nData Analysis\nAPI and Integration Analysis\nSQL and Data Querying\nAgile Delivery\nUser Story Definition\nRoot Cause Analysis\nTesting and Validation\nStakeholder Management\nBehavioural Competencies\nProblem Solving\nAnalytical Thinking\nAttention to Detail\nCommunication Skills\nStakeholder Engagement\nCollaboration\nAdaptability\nAccountability\nContinuous Improvement Mindset\nKey Deliverables\nFunctional Specifications\nSystem Specifications\nUser Stories and Acceptance Criteria\nProcess Flows and Solution Diagrams\nIntegration Specifications\nRequirements Traceability Matrix\nTesting Support Documentation\nRoot Cause Analysis Reports\nProduction Support Recommendations\nSuccess Measures\nRequirements quality and completeness\nReduction in delivery rework\nUAT success rate\nProduction stability\nStakeholder satisfaction\nDefect reduction\nDelivery predictability\nSolution adoption and value realization\n Education\nBachelor's Degree: Information Technology","description_format":"text","description_chars":5853,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Property & Casualty Insurance","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-08-25T00:00:00Z"},{"event":"close","at":"2026-08-30T07:25:23Z"},{"event":"reopen","at":"2026-10-13T16:24:20Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long 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