{"id":2200352,"url":"https://alion.io/job/absorb-account-manager-emerging-growth","title":"Account Manager, Emerging Growth","company":{"id":58187,"name":"Absorb","domain":"absorbai.com","url":"https://alion.io/company/absorb","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":103000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":294},"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Salesforce","optional":true},{"name":"Zendesk","optional":true}],"status":"live","first_seen_at":"2026-10-09T20:45:34Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-29T01:23:29Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"\"We’re building something special at Absorb, and our Account Management team is at the center of it. This role is about owning a book of business, building trusted relationships, and helping customers get real value from our platform as they grow. You’ll have the opportunity to shape how we scale our account management practices, collaborate closely across teams, and make a tangible impact on both our customers and the business. If you thrive in a fast-paced environment, and want to grow your career while helping others succeed, you’ll feel right at home here\"- Andrew Nelmes, VP, Account Management\nYou will drive growth by expanding customer adoption of Absorb and by uncovering upsell and cross-sale opportunities within your existing accounts. A core part of your role is protecting and increasing the value of your book of business through strong retention practices and a deep understanding of each client’s goals. Success is measured through net retention targets tied directly to the performance of your assigned accounts.\nKey responsibilities and accountabilities:\nIncrease the net dollar retention of your book of business through proactive upsells, cross sells, and strong relationship management that protects and grows existing revenue.\n\nLead client contract renewals with a focus on expanding Annual Recurring Revenue and strengthening long-term partnerships.\n\nIdentify, develop, and close new opportunities within assigned accounts to support a land and expand strategy.\n\nCreate accurate proposals, statements of work, and other client facing documents that support your sales process and drive deal momentum.\n\nBuild meaningful, trusted relationships with key contacts to deepen engagement and position Absorb as a strategic partner.\n\nManage your sales pipeline with accuracy and accountability, reporting monthly and quarterly to ensure full visibility across the business.\n\nBecome an expert in Absorb’s subscription models so you can confidently address client questions and guide renewal and expansion conversations.\n\nParticipate in team meetings and collaborative projects that help improve sales processes and overall performance.\n\nDevelop strong internal partnerships across Customer Success, Support, Product, and Leadership to ensure the full client lifecycle is supported.\n\nStay current on product releases, training sessions, and industry insights to maintain strong product knowledge and credibility with customers.\n\nWhat you’ll bring:\nPost-secondary degree (preferably in business or a related field)\n\n1-2 years of experience successfully managing client relationships and driving revenue growth through upselling\n\nVery strong time management and organizational skills\n\nVery strong verbal and written communication skills\n\nOutgoing and personable nature with a sales driven attitude, strong team player\n\nAbility to thrive in a dynamic, fast-paced environment that changes constantly\n\nAdditional preferred qualifications:\nSaaS (or Technology) sales experience\n\nExperience working with a global client base\n\nStrong MS Office skills - primarily Excel and PowerPoint\n\nFluency in additional languages\n\nExperience working with industry tools such as Salesforce\n\nTechnologies we use:\nAbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat\n\nAre you ready to become an Absorber?\nWhat we offer:\nFully remote-first work with flexible work arrangements\n\nComprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location\n\nNew Hire Equipment Allowance and monthly Flex Allowance to support your success\n\nEndless opportunity for career growth and internal mobility\n\nEmployee driven DE&I programs\n\nWho are we?\nAbsorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.\nOur values are simple:\nWe achieve exceptional results by genuinely caring about each other and the work we do\n\nWe’re united, and we grow through our commitment to elevating continual learning!\n\nAI @ Absorb\nWe believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI-first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.\nWe use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.\nAbsorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at \nSuccessful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.","description_format":"text","description_chars":6271,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Corporate Training","E-learning","Learning Management Systems"],"lifecycle":[{"event":"open","at":"2026-10-09T21:12:41Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.844,"p_room":0.9,"age_days":18,"expected_fill_days":40,"reasons":["conf:2","win:mid","comp:junior"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/absorb-account-manager-emerging-growth","json_url":"https://alion.io/job/absorb-account-manager-emerging-growth.json","meta":{"generated_at":"2026-10-29T02:16:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3412,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58187},"rest":"https://alion.io/mcp/rest/get_company?id=58187"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabsorb-account-manager-emerging-growth"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabsorb-account-manager-emerging-growth"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabsorb-account-manager-emerging-growth"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/absorb-account-manager-emerging-growth\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabsorb-account-manager-emerging-growth"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2200352}},{"tool":"search_jobs","arguments":{"company":"absorbai.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2200352},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}