{"id":193354,"url":"https://alion.io/job/abtrace-systems-administrator","title":"Systems Administrator","company":{"id":46246,"name":"Abtrace","domain":"abtrace.com","url":"https://alion.io/company/abtrace","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"C","score":60,"open_postings":12,"ghost_share":0.667,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-01T06:10:25Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":148000,"period":"year","method":"role_country_seniority_unknown","sample_n":215},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EC2","optional":false},{"name":"AWS","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"IAM","optional":false},{"name":"ISO 27001","optional":false},{"name":"Jira","optional":false},{"name":"Least Privilege","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SharePoint","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"SOC 2","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-11-01T15:18:13Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":60},"description":"Abtrace is tackling one of the hardest problems in healthcare: helping primary care deliver proactive, preventative care at scale.\nBased in Paddington, London, our team of doctors, researchers, engineers and data scientists builds clinical algorithms that continuously scan patient records to detect deterioration, spot the early onset of disease, and surface opportunities for preventative intervention. We automate the delivery of measurements, vaccinations, blood tests and routine reviews, helping GP practices, PCNs and ICBs improve outcomes, reduce operational burden and maximise funding.\nWe work with over 600 primary care practices across the UK, covering 7.5 million patients.\nThe Role\nWe are seeking a Systems Administrator to own our internal infrastructure, identity and endpoint estate, and to keep the internal support pipeline moving alongside it.\nThis is a hands-on role in a small team. You will be responsible for the systems and also for the tickets they generate. There is no separation here between designing a control and being the person who applies it, or between owning the endpoint estate and unlocking an account at short notice.\nAs a company processing NHS patient data, we operate to a high security and compliance standard. You will own defined control areas within our certification programme and be accountable for the evidence behind them.\nResponsibilities\nInfrastructure and cloud\nOwn our AWS environment across development and production: IAM, networking, EC2 and managed services, patch compliance through Systems Manager, tagging, monitoring and cost control.\nMaintain and improve backup, restore testing and disaster recovery, including documented and rehearsed recovery procedures.\nBuild and maintain automation in PowerShell, Bash or Python to remove manual work from routine administration.\nManage internal networking, DNS, VPN and firewall configuration.\nIdentity and collaboration\nOwn Microsoft 365 and Entra ID: conditional access policy, privileged role design, licensing, Exchange Online, Teams and SharePoint permissions.\nApply and enforce least privilege, and run the periodic access review cycle.\nManage SSO and provisioning integrations for internal SaaS applications.\nEndpoint estate\nOwn device management across a mixed Windows and macOS estate in Microsoft Intune and Kandji: baseline configuration, hardening, patching, encryption and application deployment.\nMaintain joiner, mover and leaver processes end to end, including timely revocation and device recovery or wipe on exit.\nKeep the asset register accurate and audit ready.\nInternal support pipeline\nAction the internal support queue in Jira day to day: triage, prioritise, resolve and keep tickets updated. This is a core part of the role, not an occasional overflow duty.\nWork to agreed response and resolution SLAs and flag any ticket at risk of breach in advance.\nHandle access requests directly: password and MFA resets, account lockouts, licence and permission changes, mailbox and distribution list administration.\nReduce recurring ticket volume through automation, self-service and better defaults rather than absorbing it indefinitely.\nMaintain runbooks and documentation to a standard that allows work to be delegated as the team grows, and support and mentor junior support staff.\nSecurity, compliance and audit\nOwn assigned control areas within our certification and audit programme, covering ISO 27001, Cyber Essentials Plus, the NHS Data Security and Protection Toolkit and DTAC assessments.\nPrepare for and take part in external audits and surveillance visits, and drive remediation of findings to closure.\nLead on client and prospect security questionnaires and due diligence requests.\nParticipate in incident response, including out of hours where the severity requires it.\nRequirements\nEssential\n5 or more years in systems administration, infrastructure or IT engineering, including time spent working a support queue rather than only project work.\nProduction experience administering AWS.\nStrong Microsoft 365 and Entra ID administration, including conditional access.\nEndpoint management at scale with Intune and Jamf, Kandji or a comparable macOS MDM.\nScripting and automation in PowerShell, Bash or Python.\nSolid networking fundamentals: DNS, DHCP, VPN, TLS and firewall configuration.\nGenuine willingness to hold both ends of the role, taking a routine unlock as seriously as an infrastructure change.\nAbility to work at pace across concurrent priorities without loss of accuracy.\nDisciplined approach to process, change control and documentation. In a regulated environment, the record is as important as the fix.\nRight to work in the UK.\nDesirable\nDirect experience of ISO 27001, Cyber Essentials Plus, DSPT, DTAC or SOC 2 audits as an implementer rather than an observer.\nInfrastructure as code, ideally Terraform.\nJira administration and automation.\nBackup, DR or business continuity ownership at a previous employer.\nBackground in healthcare, fintech or another sector handling sensitive personal data.\nBenefits\nMotivated, highly functioning, multi-disciplinary team\nHigh trust, ownership, and the opportunity to shape meaningful healthcare software\nCompetitive salary, depending on experience\nPrivate pension\nGenerous maternity/paternity leave\nOffice in Paddington with hybrid-working model\nLaptop and any necessary equipment","description_format":"text","description_chars":5365,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Machine Learning","Care Coordination & Population Health"],"lifecycle":[{"event":"open","at":"2026-09-03T01:19:50Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-31T06:23:40+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.295,"p_room":0.28,"age_days":60,"expected_fill_days":30,"reasons":["conf:4","stale_co","win:tail","crowd:"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/abtrace-systems-administrator","json_url":"https://alion.io/job/abtrace-systems-administrator.json","meta":{"generated_at":"2026-11-01T17:12:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26352,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":46246},"rest":"https://alion.io/mcp/rest/get_company?id=46246"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fabtrace-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fabtrace-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fabtrace-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/abtrace-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fabtrace-systems-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":193354}},{"tool":"search_jobs","arguments":{"company":"abtrace.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":193354},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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