Junior Network Engineer

Job Responsibilities

• Provide technical consultancy and support to internal sales teams, channel partners, and customers on networking and cybersecurity solutions.

• Participate in pre-sales engagements, including requirements gathering, solution design, product demonstration, proof-of-concept (POC), and implementation planning.

• Deliver deployment, configuration, testing, and integration of networking and security solutions based on project requirements.

• Act as a subject matter expert (SME) to resolve complex technical issues, handle incident response, perform root cause analysis, and manage escalation to vendors when necessary.

• Support post-deployment maintenance, system optimization, and customer success initiatives to ensure smooth operations and customer satisfaction.

• Collaborate closely with vendors and channel partners to stay up to date on new technologies, product updates, and best practices.

• Conduct technical training, presentations, and workshops for customers and partners when required.

• Maintain accurate documentation of configurations, procedures, and technical solutions.

• Contribute to continuous improvement of technical service delivery and process efficiency.
  

Requirements

• Diploma or Degree in Information Technology, Computer Engineering, Computer Science, or related fields.

• CCNA certification or equivalent professional qualification preferred; other certifications such as CompTIA Network+, Fortinet NSE, Palo Alto PCNSE, or similar will be advantageous.

• Fresh graduates with strong fundamentals and enthusiasm for networking and cybersecurity are welcome to apply.

• Good understanding of network infrastructure (switching, routing, VLANs, firewalls, VPNs, IDS/IPS, load balancers, etc.).

• Familiar with network monitoring tools, LAN/WAN configuration, and security technologies such as endpoint protection, firewalls, and threat management systems.

• Strong analytical and troubleshooting skills for resolving network or cybersecurity incidents.

• Excellent interpersonal, communication, and presentation skills to interact effectively with both technical and non-technical stakeholders.

• Self-motivated, resourceful, and a fast learner with a passion for the latest cyber trends and emerging technologies.

• Positive attitude, team player, and customer-oriented mindset with the ability to work under pressure.
  

  💰 Other Benefits

  What You'll Enjoy: 

  • Transportation Allowance  

  • Quarterly Commission Payout  

  • Medical Claims & Other Staff Claims  

  • Comprehensive Medical Insurance  

  • Attractive Year-End Bonus  

  • Additional Allowances  

  • Career Growth & Development Opportunities  

  • Supportive & Collaborative Working Environment 

Skills

Wireless Technologies, Requirements Gathering, Troubleshooting, Computer Engineering, Technical Operations, CCNA, Information Technology, WLAN, Network Troubleshooting, Networking, Presentation Skills, Network Switches, Software Development, Technical Support