{"id":3964988,"url":"https://alion.io/job/acadia-lighting-control-prep-technician","title":"Lighting Control Prep Technician","company":{"id":1870682,"name":"Acadia","domain":"acadia.io","url":"https://alion.io/company/acadia-io","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hertford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T13:36:44Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T11:11:32Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are a global video and lighting service provider with multiple locations across the UK and the US. We bring an unrivalled service and technical know-how to every project we deliver, supporting exhibitions, concerts, touring, conferences, theatre, TV, film and retail.\n\nWe are seeking a Lighting Control Prep Technician to join our UK warehouse team and play an important role in the preparation, testing and maintenance of our lighting control equipment.\n\nThis is a hands on technical role, with a particular focus on preparing and testing lighting consoles, control desks, networking equipment and associated systems for touring productions, festivals, concerts and other live events. Working closely with the Lighting and Warehouse teams, you will ensure equipment is correctly configured, tested and ready for dispatch, while supporting the smooth running of a busy warehouse operation.\n\nKey Responsibilities\nPrepare, configure and test lighting consoles, control desks, playback systems, networking equipment and associated accessories in accordance with job requirements.\nBuild and test lighting control systems and signal paths, including DMX, Art-Net and sACN protocols.\nConfigure and test network switches, nodes, gateways and other lighting control infrastructure.\nCarry out pre-hire testing, basic fault-finding and troubleshooting, identifying and reporting damaged or faulty equipment.\nCheck console functionality, software and firmware versions, show files and equipment compatibility where required.\nCheck, scan and prepare equipment for jobs using the Company booking system, ensuring packages are complete, correctly labelled and ready for dispatch.\nCheck returned equipment for condition, functionality and completeness, ensuring faults or missing items are reported.\nUndertake general cleaning, maintenance and basic repairs to ensure equipment is maintained to 4Wall quality and safety standards.\nProvide technical support to clients where required, escalating more complex queries as appropriate.\nWork closely with the Lighting and Warehouse teams to coordinate priorities and ensure jobs are prepared efficiently.\nAssist with general warehouse duties, stock takes and loading/unloading vehicles as required.\n\nAbout you\n\nWe are looking for a technically minded individual with a genuine interest in lighting control systems and the live events industry.\n\nYou will have:\nPrevious experience working with lighting control equipment, consoles and associated systems.\nA good understanding of lighting control protocols such as DMX, Art-Net and sACN.\nExperience with lighting networks, switches, nodes and associated infrastructure.\nGood technical troubleshooting and fault-finding skills.\nAn understanding of lighting console software, configuration and show files.\nGood computer skills and the ability to learn and use equipment management systems.\nExcellent attention to detail and an organised approach to preparing and checking equipment.\nThe ability to work independently, manage competing priorities and meet deadlines in a busy environment.\nGood communication skills and the ability to work collaboratively with colleagues and clients.\nA positive, flexible and proactive attitude, with a willingness to support the wider warehouse team.\nThe ability to undertake manual handling duties, including lifting up to 25kg, and to stand for extended periods.\n\nExperience within the live events, touring or entertainment lighting industry would be advantageous.\n\nThis is an excellent opportunity for a technically minded professional to develop their expertise in lighting control technology and play a key role in ensuring our equipment is prepared and maintained to the highest standards.\n\nIf you have the technical knowledge, attention to detail and enthusiasm we're looking for, we'd love to hear from you.","description_format":"text","description_chars":3827,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-11-09T13:36:44Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely 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